Baskin-Robbins

  3.1 – 127 reviews  $ • Ice cream shop

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Visit your local Baskin-Robbins at 15980 S Rancho Sahuarita Blvd, Sahuarita, AZ — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason …

Ice cream parlor chain known for its many ice cream flavors & sundaes, plus cakes, drinks & other treats.

Baskin-Robbins 85629

Hours

Friday4 AM–10 PM
Saturday4 AM–10 PM
Sunday4 AM–10 PM
Monday4 AM–10 PM
Tuesday4 AM–10 PM
Wednesday4 AM–10 PM
Thursday4 AM–10 PM

Address and Contact Information

Address: 15980 S Rancho Sahuarita Blvd #100, Sahuarita, AZ 85629

Phone: (520) 207-4194

Website: https://locations.baskinrobbins.com/az/sahuarita/15980-s-rancho-sahuarita-blvd?utm_source=google&utm_medium=organic&utm_campaign=Yext

Menu Photos

Order and Reservations

Order: Order online

order.baskinrobbins.com

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Reviews

Fabio Read
Sunday nights (family night) I came at 8:30pm and they didnt service us because it cleaning day. More then 5 cars arrive and left while I was here. How can you have a cleaning day on a sunday night and have the store open?
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brandice p
Me n my bf have been here almost every week in the begging of the week and they once had no breads at all and never have any bagels , maybe there lazy ? Idk..
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Betty
Customer service sucks from the young girl. The older lady was super nice and helpful. We come here all the time, the girl that served us was rude and just stared at us when we asked a question about why they only have 4 flavors at 8:45 on Saturday night. Thank goodness the older lady came up to us and explained to us or you would have gotten one star.
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Aida Cañez
I ordered an ice cream cake for the office to celebrate monthly birthdays. I was embarrassed when I opened the box to find the cake looking as it did. As we all know, ice cream cakes are not cheap. I tried contacting the store to speak to a manager. No one answered the phone. This was purchased at the BR in Sahuarita, AZ. VERY DISAPPOINTED
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Nicole Martin
Very rude and impatient people working there! The young man behind the counter clearly did not have time for me. He threw his invoice book at me so I could fill my own order. Didn’t want to make two shakes for me and my child. Tried to just give her the caffeinated beverage so he could be lazy instead of cleaning the blender jar to make a new one. Never going there again don’t recommend AT ALL EVER!
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Bambi Benitez
So I go this morning to get a dozen “assorted” donuts and drinks. Well my first mistake was asking for an assortment and not picking them out myself. The young girl, I think her name was Jessica gave me pretty much all the same type of cake donuts, no frosted, no sprinkles not much of any kind of assortment. So I went back up to ask if there was a price difference in the donuts and if that was why I didn’t get that good of an assortment. The first thing she says, well we can’t change them out. So I asked again what is the difference and I would have liked a little better of an assortment. She then said she would make me another box and to keep that one. Well out of nowhere this young guy comes and snatches the box out of my hands very rudely and tossed the box on another counter. I asked the girl why he took the box if she said I could keep it. to be clear I would have paid for the better assorted box, I wasn’t trying to get free donuts. However, no one even gave me the chance to say that. I told the guy he was very rude and he started raising his voice and making a scene. I asked who the manager was, he pointed to another young lady. I told her he has poor customer service. She says I know and I will have a talk with him. First off all if she knew this why allow that, secondly she didn’t even tell him to stop or anything. He kept arguing and raising his voice and she still didn’t say anything. I will not go to this location ever again, I don’t care if it is literally down the street from my house. I will go out of my way to somewhere else. This type of customer service is not acceptable and you need to put your employees through some sort of “back to basics” customer service training otherwise they shouldn’t be working in that type of position.
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Sydney Scruggs
Nearly every time I come here I wait 10-15 minutes in the drive thru before anyone even responds at the speaker box. And that’s when I’m the only one in line. The wait at the window is usually another 5-10 minutes. Terrible service. Slow, rude, and lazy employees.

Today, I went in the afternoon and waited 10 minutes in the drive thru without getting a response. I then, decided to go in to the lobby. After walking in the girl behind the counter had AirPods in and said they were closed. Even though the lobby doors were unlocked, the lights were on and the hours of operation stayed “open”.

Put a Cold Stone Creamery or bakery here instead!
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Wendy Vesterdal
I like Mocha Cappuccino Blasts from Baskin Robbins, but this location almost always says they are out of the cappuccino mix that they use to make them. I have not been able to get one each of the last 4 times I have gone and ordered one. One of the times they told me all of their blenders were broken; that is a new excuse for them. For as much as they charge you would think they would at least put in a little effort to have decent customer service. The cappuccino blasts seem to be available less than half of the time. They are frequently out of many routine supplies such as straws that are long enough to use with large cups, vanilla ice cream, chocolate ice cream, etc. Customer service seems to be getting worse and worse over the past year.
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Jackie Lippincott
Literally the WORST.

The have no flavors.
Everything that I wanted to order they were out of.

Marigold dreamsicle? OUT.
Icing on the cake? Nope.
Salted caramel? Out
Peanut butter and chocolate? Sorry!

No wonder the reviews are terrible for this location.
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Lisett
I ordered an ice cream cake in advance. They forgot! We waited an hour. As if we didn’t have dinner plans. Ruined everything. Never again. Sahuarita location. They also don’t answer the phone so you have to order in person so they can simply forget it anyway.
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