Address and Contact Information
Address: 294 Stuyvesant Ave, Lyndhurst, NJ 07071
Phone: (201) 272-2184
Website: http://banzaisushinj.com/
Menu Photos
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Reviews
My boyfriend ordered the hibachi chicken dinner. Extremely dry and bland. We had to add our own seasoning and sauces. Not only did I pay almost $50 for two items. They had the audacity to ask for a tip when it was a takeout order.
Unfortunately, the food does not taste the same since new management & owners!
As for the food quality, I am relieved I didn’t pay full price! I requested rare steak but received well-done. The shrimp were tiny, rubbery, and overcooked. There were only 5 (I counted) dry mushroom pieces. The meal included two 1 oz containers of super salty and tasteless sauces.
Overall, a very disappointing experience, and I will not be returning.
My friend and I got here around 6:30 on a Sunday and we were the only 2 in the restaurant. We got menus and no one came to take our order. While we waited, we got up and grabbed beverages for ourselves from the fridge that was in the dining area. We didn’t get glasses of water, napkins, plates or utensils. Finally our server comes over. She was not at all personable. She didn’t say a word- just looked at us and waited for us to tell her what we wanted. She didn’t seem to know the menu well because she needed me to point at the items I ordered. Nigiri sushi and a small house salad- seemed to be foreign to her. We got 2 pieces of a roll ‘on the house’ and she served us the plate alone- mind you, we still haven’t gotten plates or chopsticks. Just as she was walking away, I politely asked for chopsticks and napkins. We made eye contact and she nodded so I know she heard me. She walked over to the sushi bar and I could physically see her on her headphones talking on her cellphone behind the counter. We waited about a min and I said aloud- ‘excuse me, can we please get utensils’? She looked at me and said ‘oh yeah, sure.’ And proceeded to take her time finishing her call before she came over. I am normally a patient person, but I’m sure as you read this, you can see my patience was slowly running out, especially because we were the ONLY table in the restaurant. She finally came over with chopsticks, 1 single plate, and 1 soy sauce dish- mind you, there are 2 of us that ordered sushi. She walks into the kitchen and I look at my friend…she didn’t bring soy sauce. I got up and asked a gentleman behind the counter and he immediately grabbed it from the fridge that we got our drinks from earlier.
The food was good, fish seemed fresh, but the service was absolutely terrible. We will not be returning. This place may have decent food but it will not survive without good hospitality.
Food was very delicious!!! Returning soon! Love the variety and special rolls !! Thank you