Sara
Autumn Crab in Rockledge never disappoints! It’s become a place where my family and I have made so many great memories. Every time we go, the seafood is cooked to perfection, and their bomb sauce is seriously the best – a must-try for anyone visiting!
… moreHannah G
This experience sadly came down to poor very customer service. If something goes wrong at a restaurant but it is righted in a very gracious way, the customer is more likely to have a very positive any memorable experience, as well as be more likely to pass along the recommendation to others– even moreso perhaps than if it was just a smooth expected experience. It’s an opportunity!
My family and I had 4-$10 gift cards from an event. There was no fine print anywhere on them clarifying and limitations of use. We asked the waitress ahead of time if we could use them. She said she would check but then never followed up with us, so we assumed there was no issue and proceeded to order. We decided to combine all of our meals into one large tray instead of ordering separately.
The food and environment were amazing. When it came time to pay our ~$130 combined bill, we were told that we couldn’t use the gift cards together, only one. Fine, we could just split the check 4 ways and use one on each bill. Not possible, they said that this was one meal, not 4, and that we couldn’t use more than 1 gift card and refused to even split the check for us. Honestly, it was hard to find a single thing on the menu for $10 or less. We politely pushed back on this as there was NO fine print and we had even checked beforehand. We asked to speak to the manager, who was actually not the manager, and it got to be very tense and awkward. She got upset and said she’d get in trouble and would have to pay for the $40 herself. I suppose we could have just left the gift cards in place of our tip, but we didn’t want to be low.
This took a very long time to be resolved, with a small fidgety child in tow, and in the end, we got to use all 4 gift cards, with one waitress throwing the other under the bus in an apology, and we went on our way. But what are we going to remember the most about this experience? Obviously, we will remember the whole gift card fiasco that was handled so poorly. We were well paying customers with more family in the area that we would have made future plans to return with. That’s a big loss for this restaurant and hopefully this review can be helpful feedback for improvement.
… moreCourtney
Your server makes ALL the difference. I first had Autumn’s back in September for my boyfriend’s birthday and I swore up and down that I’d NEVER go back. I don’t eat seafood, so I wanted buffalo wings. Was told they don’t do buffalo wings and I had to pick a seafood boil flavor. Then I ordered a side of potatoes and asked for The Bomb sauce and was told I couldn’t have my potatoes in sauce. I was annoyed and swore I’d never go back.
Fast forward to 6 months later… we were at the laundromat next door and I told my boyfriend that I would settle for Autumn’s. We go and had a MUCH better experience. SARAH AND CHEYENNE were THE BEST!!!! They took care of us. I asked for wings and she said they DO have buffalo. I asked for potatoes and corn to be in sauce.. THEY WERE in sauce. (She explained that 1 side doesn’t get sauce but 2 sides can get sauced which was something NOT explained our prior visit). I wish I remembered who our server was back in September. But when I say SARAH and CHEYENNE made ALL the difference… we will be back!
… moreSean Clark
Honestly, we had such a great experience here. My parents love this place, so they brought us here to try. The staff was great, especially our server, Brittany! She was amazing from start to finish!! The food was amazing and tasted great. Will definitely be back next time I’m in town!
… moreMaria P.
We r visiting from Pennsylvania and my hubby wanted crawfish. Amazing – it’s a hidden jem in a strip mall. I had the mussels and hubby had the crawfish. The service was exceptional – if your waitress was ignoring you then she probably had a good reason. It was semi busy for a Tuesday night but we were seated and served promptly. We had a terrific dinner. I ate everything but the shells. The garlic & butter w/ old bay seasoning was delicious. The medium heat is kinda spicy so make sure you ask about the different7 heat options. I know we will be back. Cheyenne was AWESOME. Thanks for the great meal.
Back for dinner again.. Casey was great. Had the Lovers dinner and gumbo – just enough for two. I know we will be back before we leave beginning of March.
Update: Back again in February 2026. Still awesome. Love the crab boils and the waitresses. Amazing food and service.
… moreJeff & Jama Porter
This place is AWSOME! We would have never thought to come here had it not been recommended to us! Totally exceeded our expectations! We took our 9yr old grandson for lunch to get his favorite meal.., King Crab legs! He loved it and ate every single bit of it. We shared the Clam, shrimp and Scallop boil with the Bomb Flavoring! Sooooo good. We will definitely be back!
… moreKatie Clark
Best seafood I have ever had. We drive out of our way whenever we can get in the area to visit and never disappoints! This is absolutely a hidden gem and so delicious!
… moreCrystal Moore
We usually drive to Autumns once a year because we live in another state and it takes a few hours it get there. We had both of our sons with us and wanted to treat them to Autumns seafood which is usually amazing. However, on this trip the food wasn’t very good. Autumns is usually worth the drive for the food and experience but this time it just wasn’t worth our while. I’ll still give 4 stars because Autumns is usually the go to place for seafood (for us anyway) to the point where we’ll drive 4 hours to get there once a year it just so happen that this time was a total miss and we may not be so keen to drive next year.
… moreKalpana Limbu
I live two hours away from this restaurant, but every time I’m in this part of Florida, a visit to Autumn’s Crab is a must! Their spicy seafood boil with the hot Autumn’s Special flavor is absolutely delicious.
Also, the staff here are amazing, super friendly and helpful, the entire ambiance is very welcoming and makes one feel very homely and comfortable.
I highly recommend this place to anyone who loves a great seafood boil!
… moreKristian Christ
Was in town to hop a cruise. Wanted some good food and found this on google with good reviews, so we figured we would give it a try. We pulled up. In was in a shopping center and looked at each other and said well, I guess we will try it. We ordered the Weekend special: 1lb snow crab, 1lb shrimp, corn and potatoes. When I tell you that boil was amazing – it was the BEST ONE IVE EVER HAD and nothing is comparable to it. We got the bomb seasoning and even bought some to take home. Service was great.
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