Kim Belehradek
What a disappointment in Aurelio’s, Downers Grove. I have been missing their pizza since our house fire in June. I placed an order for pick-up for my brothers bday today. My cousin picked it up for us and when she got here with it. I noticed the salads were missing. Then I noticed my large sausage was only half sausage. I called to let them know. They responded if we could come pick it up they could credit us $10. Sounded nice except they weren’t going to replace the pizza. I had 4 people here looking for sausage pizza and only had half a pizza with sausage. I said keep the $10 and replace my pizza. They refused to do that. Completely shocked- they screwed up- I needed to go back. They were going to give me the salads and a $10 credit but wouldn’t correct the pizza error. Honestly it can’t cost more than $10 to make a pizza. Didn’t need to be a large. Correct the half pizza mistake!! Our service mindset has gone to hell. I will never order from them again after this. It’s the little things like this that make or break it for me. You lost a good customer over what $10!!
… moreKen Wheeler
We heard this was great pizza, Ordered “thick pizza” takeout… Flavors are good but… light on the cheese and the only sauce was on the edges (good flavor) but 80% of the pizza was pretty much a big cheese bread. The flavors and quality of ingredients were good but they lost us at the rest.
… moreEddie
This was our first time ordering takeout from the Downers Grove Location, The pizza was terrible. The pizza was burnt, and I was told an hour before the pizza was ready, I got there 25 minutes early and the pizza was in the warmer already. When I received the pizza it was ice cold. I DO NOT Recommend this place to eat. If possible go to the VillaPark location.
… moreKris Zaug
Aurelio’s used to be a favorite. I was confused by the poor reviews as of late, but sadly they are true. Very simple pizza order incorrect as you could see, there are no peppers on the meat pizza. Literally the worst wings we’ve ever seen in our life and the cheese was already hard when we brought it home; the sauce is good, & the crust decent, but not a good pizza experience at all. Also $86 for two pizzas, 9 wings, & a 2 Liter Pepsi.
… moreErik Windischman
I have been coming to this Aurelio’s in downtown Downers Grove for nearly 30 years. The pizza is always great even if on busy nights there may be an extra wait time.
… moreMark LoGiurato
Wow! One of the worst pizzas i have ever eaten! It shouldn’t be called pizza as it is just cardboard crust with no chew, covered over with red sauce and buried under cheese! Then they decide to put some type of herbs over the top of the cheese! Way over-priced too! A complete fail!
… moreAnnely Jimenez
We ordered pizza on 4/20 and after reheating and biting into leftovers, noticed there was a staple in the pizza. Never again will we eat here.
… moreEdward Gritzenbach
Always have great service from the hard working staff at Aurelio’s Downers Grove. For reference, I have ordered once a month 4-5 pizzas for the last 10 years.
… moreChristopher Ray
I’ve eaten at Aurelio’s multiple times , this location 2-3x. Yesterday I got home, opened the box and knew I was gonna regret it .that pizza was rough. , couldn’t even eat it, ended up getting Sarpinos cause it was late. What I don’t understand is you guys see the complaints and obviously do nothing . Don’t blame the kids cause if you don’t care, why the hell should they? The kids that are usually working are friendly and helpful so I’m guessing it’s your lack of mgmt and training. You need to change something cause that food is awful. End of rant , do better
… moreJoe Myers
This is a very small Aurelio’s Pizza. Their Pizza is fantastic! Staff are kind and Downers Grove is a nice area!
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