Scotty B
Went through the drive thru as the only vehicle in line and no customers inside, order for me and a co worker and I get across town to sit down and eat and the cheese didn’t even make it to the sandwich. As the only customer there it doesn’t make sense why my $17 sandwich is made like a 99¢ meal. I tried to call the store but they don’t have a single working number advertised. Not only was the sandwich poor the drive menu board is behind the speaker you can’t hear out of and extremely uncomfortable to view. The outside looks like it’s never been landscaped or painted and the men’s bathroom sink might as well just stay on it leaks so bad. The shift manager was super polite and nice, but who ever was making the food should be re-trained because this isn’t worth flagstaff already high prices and out of control minimum wage.
… moreD
Amazing Service from Charlie!
I had an awesome experience at Arby’s the other today thanks to Charlie. From the moment I walked in, he greeted me with a big smile and made me feel welcome. He was super friendly, patient, and made sure my order was exactly right. You can tell he genuinely cares about customers and takes pride in his job. It’s rare to find service like that these days — Charlie definitely made my visit a great one! I’ll be back because of him.
… moreMatthew Mahkewa
Stopped by to get a French dip and was told they are out of roast beef. That’s the first time I ever heard of an arbys running out of beef. They could have at least put a sign up saying they were out instead of having us wait for a response from the drive thru amd then tell us. Whoever is taking inventory didn’t do a good job.
… moreJeremy Smallcanyon
I came here with a coupon wanting 2 double beef and cheddar but they could only do regular double beef. Was OK, it was still very filling, sandwiches well made. Dining room was clean and everyone was nice.
… moreAnnaleigh Gidosh
Hi! Was just here a bit ago. Not only was the staff rude but I now am sick after eating the food. I need to leave a 0. The girl working the cash register and answering was rather rude. I said have a nice day and she just stared. Bad attitudes for service staff.
… moreKeegan Shrum
I mistakenly booked a order online for the wrong pick up time. When I realized after arriving an hour late, I talked to the manager and he instantly offered to remake it fresh when I explained the situation. Good customer service. Regarding the food, I mean it’s Arby’s
… moreDemonKing Ryuki
It’s a good location for an Arby’s and the service and friendly atmosphere is 5 stars for sure. But they seriously need to renovate the outside of the property. From a poorly designed drive thru that has a (literal)drop-off on the passenger side, to so many asphalt patch jobs it is almost a mosaic in its own right. But that’s my only real complaint.
… moreMaria Lopez
Horrible evening! For starters the main entrance was locked making it look as the place was closed for dining and only drive through was open, till we walked to other door. As we walked in it was a mess, so dirty chairs on top of tables as if it was closed. Guy who took our order was nice but lady manager was all over the place being way to loud sayin she was happy to see everyone there, I’m guessing she didn’t expect anyone to show up. She also added that main door was closed to help her employees stay less busy,this was after new years 2023, so Jan 2nd. They she played Spanish music which I didn’t mind but I’m sure non Spanish speakers did,she played Selena. Prices were very expensive and food was not that great! No ketchup or sauce were available by drinking fountain area, had to get them from cashier. My first and last time I visit this place.
… moreDiane McDargh
Only gave part stars for atmosphere because we used the drive through. Food was awesome and staff was friendly. Never disappointed
… moreChristie Smith
I got the new seasonal turkey sandwich. It was just ok. I would have preferred a good old fashioned roast beef.
… more