Jacob Norman
I went to this location on 04NOV2025 and ordered a double beef and cheddar combo, to eat in the car with my spouse after work. I was happy until I looked at my meal, my sandwich had almost no cheese anywhere and the double looked like a single. When I asked the employee inside “is this a single?” and he said “What does the wrapper say?” And looked himself on the wrapper and he said double. After trying to get a females attention; that never showed up when she was called, the original male that checked me out then asked what did I want and I said a double beef and cheddar but with cheese. He returned the original sandwich with. Cheese on it.
I said this entire explanation so I could post these two pictures. How is my sandwich a double? This is not a double, this is a single. I should have asked for a single beef and cheddar sandwich so I could compare the sizes. Terrible location. I attached pictures.
… morePeggy Clendenon
I really like Arby’s food in general. This resturaunt in Grapevine is exceptional. Very clean, food is always hot (been here only twice), employees are both friendly & helpful. They all deserve a raise. ☺
12/23/2025 – served at approximately 2:30pm.
… moreRuston Greer
I had forgotten how good the roast beef sandwich here is. I don’t even mind that the lady keeps calling me Green. The chicken sandwiches are worth a taste also, but I would skip the tenders unless you are also fan of excessive breading.
… morekeith berg
So I ordered a surf n turf. Beef n cheddar had jalapenos that I didn’t ask for, but I can overlook that. The real problem was the fish sandwich was missing the fish. I got bread with cheese, lettuce, and tartar sauce like I’m some kind of vegan.
… moreFlip Carson
Service excellent.
Steak Fingers are a bust. Texture and taste of beef jerky. Strong flavor. Bad.
Ate 2 sandwiches instead. Great, as always
… moreBruce Pruett
Janet the cashier was so nice and she remembered all customers name in the restaurant. The food was so good, I haven’t eaten there in so long. I had to take some beef and chedders to go.
… moreJai Carena
Customer service can be a little better, food can be fresher. Food was okay though, i came in for the chicken wraps, if it was fresh & hot it would’ve been a 10/10 but unfortunately it was cold & i didn’t want to bother them by asking for fresh food. & i was starving so i didn’t really care much.
… moreJohn Said
I hardly ever go to Arby’s. Chicken sandwich was small but good. I had to order another sandwich a la cart to make up for that. Bathroom was disgusting and no soap either. Not sure I’ll go back to this location.
… moreJim Evans
Great service, quality product, and great atmosphere. One of the best Arby’s that I’ve been to since the early 1990’s. Staff is very friendly, quick, and takes good care of the restaurant. Tables were clean and benches were clear of food residue. Good meal!
… moreFaith Flores
Tried multiple times to call the location. Even heard the phone picked up multiple times just for it to be put back down. No one chose to have customer service in a customer service job. I just wanted to cancel an order. I could not cancel through your website. your location for your product..? It’s astonishing, why work there if you’re not going to do the job? Order was placed around 7 :00 Friday September 5th for pickup food drive-thru.
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