


Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
Address and Contact Information
Address: 220 E Round Grove Rd, Lewisville, TX 75067
Phone: (972) 316-2729
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
220 ROUND GROVE ROAD, Lewisville, TX | Arby’s
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Reviews
I ordered one jamoca shake here today, and this is what I got!!! Vanilla shake instead! I told the lady in drive thru that this is not what I want! She tried to make Jamoca several times and still it was white like Vanilla shake.
Poor lady gave it to me and said our machine is not working but I added Jamoca syrup in it. You can try it.
I tried! No taste but Vanilla shake!!
The drive through Team Member has no reason to be unpleasant the way she is. If I was a rude customer I would understand by all means some attitude, but I was simple and straight to the point without any sort of disrespect. She on the other hand was extremely unnecessary to say the least. She rushes your order, she speaks in an unnecessary loud voice, she doesn’t come off as helpful in any sort of way.
At the window I asked for Arby’s sauce and she cut me off and said it’s in the bag. I am very grateful to see it was put in the bag, but I cannot possibly assume that employees would put sauce in an order when I customer didn’t ask for it.
I go to this location often and it’s very unfortunate to see that this employee makes you not want to come back. I really like the food but having an unpleasant employee with an overtly unfriendly/unnecessary attitude and tone of voice makes it extremely difficult. This is like the fourth time this has happened, and every time I would give her the benefit of the doubt, but this is just too many times. If you are not happy I really do understand but you don’t have to let it out on strangers. She would not appreciate that behavior if she received it, so why be a hypocrite and treat others as such?
I even went back to see other reviews to see if I was imagining it all, but a lot of them express the same concern. It’s very unfortunate that more than three people share this experience and there is no sort of accountability on the side of the company. I hope this gets resolved soon.
What bothers me most is that this is the space I can see. What about the space in the back where my food is being cooked?
My family and I go here on occasion and this is first time I had to deal with rude customer service. There was spills on the floor and inside was super dirty. Please hire new staff. This lady is going to make you go out of business. I noticed several reviews on here complaining about same employee. I submitted complaint to Arby’s corporate.
Owner didn’t even read that I already filled it out…. I can’t even make this up. They didn’t even read the comments.