Michelle Long
Tried to order through the drive thru today. There were no cars in the parking lot and none at the drive thru, just me. I was told over the intercom to wait just a moment. I was there 5 minutes and they never returned to take my order. This is the 3rd time this has happened. This location is horrible!! Go to the one on 71st instead, they are faster and actually work.
… moreAbby Winston
The associate Jeffrey took my order in the drive thru and he was a breath of fresh air. It was so nice to order food without being rushed by an employee. Jeffrey had a great sense of humor and was very helpful. He deserves a huge raise. Thank you Jeffrey for being so genuine and kind. Thank you for not rushing me and making this experience a positive one.
… moreMatthew Fisher
Twice in one month’s time they’ve messed up simple orders at this location. The food is no longer worth the price, and mistakes make it even worse.
… moreOlivia Duffy
Love Arby’s and usually go to this location but today I ordered at the drive through and a group of employees were all smoking cigarettes right where you order I am pregnant and the smoke bellowing into my car was so gross and made me sick…couldn’t even eat my French dip from how grossed out I was…couldn’t even eat tell they left one older gentleman to run everything and he was amazing and sweet sooo that’s why I have a 2 star
… moreLive Wire
We had some issues. We went at 6:17pm we ordered for 3 people, first was the “fried turkey” meal with no bun and a small sweet potatoe fry, a number 12 with a small Dr. Pepper, no mayo only mustard and we also ordered my brothers a number 1 with medium fry and medium coke at the end. We got to the window paid but they had got only two of the meals ordered and they forgot my brother I thought they missed the drink we asked for it and got it, but when they handed us the bag. My husband thought the price was too low for what we ordered and had me check. We looked and they had missed it entirely we ordered his paid and waited an additional 5-8mins. We got gome to find they gave him a crispey chicken with mayo not the #12, my food was cold the fries were dry, the lettuce was brown wilted, and the tomatoes were colorless with means that they were very old. Given I do not make sense when I talk so it may habe continued to the confusion in the order for that im sorry and it is late at night ive worked in food service I know foods not so great towards the end but still needs look into to improve this is not the first time.
… moreLaJuana Dorris
I had to do a special order for my food and they got it exactly right! They are also really nice here!
… moreM J
6 pm July 24 crispy chicken club wrap.
Never saw SO LITTLE EFFORT put into a simple order. One leaf of lettuce, one quarter-sized slice from the top of a tomato, no bacon, wrapped in a tortilla.
… moreValerie Stokes
Ordered a 4 piece kids’ meal through doordash and got these depressing, tiny, overcooked nuggets. I called the store and a lady, I’m assuming the manager, answered the phone, cut me off when I was telling her about the nuggets saying that’s how they come in the bag and if I want a refund I need to go through doordash. Then I told her that I was ACTUALLY calling to get them to drop fresh nuggets because I was going to order another kids meal and physically go to the store to pick it up then she said “mhm” and hung up. I work in food myself. If there’s a quality issue with something, DON’T SERVE IT. Simple. But lady, don’t worry because I won’t be back thanks to you
… moreJaime Woyak
Only 2 in drive thru. We both had to wait to order and then pull forward, from the window, to wait. I ordered the new southwest chicken avocado wrap. I had to add my own avacoda dip, because there only was a drop of theirs, and there was 3 small pieces of chicken. See pic. My husband’s shake wasn’t fully mixed. It was a Jomacha with an inch of vanilla at the bottom, but they did a good job on the crinkle fries. Just disappointed. I worked as a teenager at arby’s and tell everyone they have the freshest food, but what’s happen to quality. Really going down hill here…
… moreMicki Burger
Clean. Staff friendly, quick, and gave me plenty of Arby’s sauce! Food hot and ready quick.
… more