


Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
Address and Contact Information
Address: 2539 N Green Bay Rd, North Chicago, IL 60064
Phone: (847) 689-1200
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
2539 GREENBAY RD, North Chicago, IL – Arby’s
North Chicago – Find Fast Food & Roast Beef Sandwiches – Arby’s
Arby’s – 2539 Greenbay Rd, North Chicago, IL, 60064 – MapQuest
Reviews
Nothing special about the layout or atmosphere. I guess, it really isn’t necessary to have a tremendous atmosphere at Arby’s. Most people just go to the drive-thru! But as I went inside, the interior was extremely clean even the bathrooms! That shows some pride.
Their Waygu burgers are very good, of course (My personal choice) I would leave off the burger sauce, the flavor and natural juiciness of the Beef, tomatoes, onion and lettuce are delicious on its own… . Their curly fries are good, and if you eat in, the soda machine is in the seating area. So you can get your own refill. The prices were actually more reasonable than most of the other fast food places! And the staff was very friendly.
When brought to the counter, they used the excuse that the bag wasn’t expired and it wasn’t mold.
I use to enjoy Arby’s, but never again.
First and foremost, the customer service I received was below my expectations. The employee I encountered seemed disinterested and unwilling to assist me. When I requested additional cheese for my sandwiches, I was met with refusal and a lack of empathy. This type of attitude is not representative of good customer service.
Furthermore, when I asked for a refund due to the unsatisfactory experience, I was denied without any valid explanation. This only added to my frustration and made the situation even more unpleasant.
It is unfortunate that this incident escalated to the point where the involvement of the police was necessary. This suggests a serious breakdown in communication and conflict resolution within the establishment.
However, I do appreciate that Arby’s has various channels for customers to provide feedback. This shows that they value their customers’ opinions and are open to improving their service. I hope that by sharing my experience, the necessary steps will be taken to ensure that similar incidents do not occur in the future.
In conclusion, my recent encounter at Arby’s left much to be desired in terms of customer service. I urge the company to address the issues mentioned in this review and take the appropriate actions to prevent such incidents from happening again. By doing so, Arby’s can create a more positive and enjoyable dining experience for all customers.
* the pictures below is a beef n cheddar that I ordered with the cheese on the side (why?) for $5.00 each when they’re promoting