


Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
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Des Moines – Find Fast Food & Roast Beef Sandwiches – Arby’s
6300 SE 14TH STREET, Des Moines, IA | Arby’s
1700 WEST 22ND STREET, West Des Moines, IA | Arby’s
Reviews
The burger was so dry, it felt like I could slice through someone’s hair with it. No amount of condiments could have saved it. The bacon was a joke—thin, tasteless, and entirely unappetizing. It didn’t even add the smoky or crispy flavor you expect from bacon. The whole thing was just sad. Honestly, the picture in my head of what this burger should’ve been, compared to the reality I got, speaks a thousand words about the level of disappointment. The meal I envisioned was far from the dried-out, flavorless mess I was served.
To make things worse, the employee who took our order was of no help at all. I tried asking for suggestions, hoping to salvage the meal with something better, but she didn’t have any tips or helpful advice. I was left to figure it out on my own, and clearly, that didn’t go well.
I didn’t get a chance to go inside the restaurant, so I can’t speak to its cleanliness or atmosphere, but based on the drive-through experience, I’m not sure I want to know. After the meal, I found out how they cook their burgers, and trust me—knowing that only solidified my decision to never return.
If you’re ever in the area, I highly recommend skipping this place. You’re better off grabbing something from anywhere else. I wouldn’t recommend this spot to anyone, not even if you’re desperate for a quick bite. Sometimes, pictures speak a thousand words, but in this case, my experience with this burger speaks volumes: dry, flavorless, and completely disappointing. Save yourself the frustration and avoid Arby’s altogether.
From someone who used to work in the fast food industry, I know that our entire experience came from straight laziness and carelessness. The curly fries were soggy and Luke warm, my beef and cheddar had no cheese and was also barely warm. My husbands chicken bacon and Swiss had NO CHICKEN!!!!! No, I unfortunately did not get a picture of it as he was so upset he immediately threw it away. Our chocolate shake looked good but tasted really off, almost tasted like cleaner but we couldn’t exactly put our finger on it. Safe to say we didn’t drink it.. The only good thing out of this order was my fresh mozzarella sticks.
I’ve gone to this location before, and it’s never “the best” but usually it’s good enough. We’ve never been the people to not eat what we order but last night was a first. I have no photographic evidence of the chicken sandwich or else I’d be trying to get a refund since we only ate 1 item in our $35 order :/
Based off the quality of the food and customer service, I could barely give it a four for establishment
Tables are not super clean though.