Kati Grey
Went through the drive-thru and was not told at the speaker that there were no fountain drinks. We only found out at the window that they were “offering” bottled drinks instead.
On top of that, they stated there was a water main break, meaning no running water at all—including no water for employees to wash their hands. That is a serious health and safety issue.
If there is no running water, this location should not be open. At the very least, customers should be informed before ordering so they can decide whether to continue. Extremely poor communication and concerning sanitation practices.
… moresteven hanzelin
I like Arbys because the burger fry fast food or chicken sandwich can get old. Arbys offers reuben Sandwiches, gyros and even turkey sandwich this time of year. The curly fries are good as well. I rate the food 4 stars because sometimes it can be inconsistent not bad just poorly assembled would be the best thing to say here. This last visit the curly fries I had had 2 whole fries the rest was a bunch of ends like one inch long. The inside is very nice and clean and be sure to ring the bell for good service. My child liked the the toy and roast beef sandwich in the kids meal. They have ice tea I believe is fresh brewed not from the soda machine and lemonade my kids enjoy. We will be back again.
… moreJennifer DeVeaux
PSA: CHECK ALL YOUR ORDER before you leave parking lot. Ordered via drive-through this afternoon at 4:22pm. and paid $28.21 for two meals that were totally incorrect
Ordered #1 Beef n Cheddar and received just a beef sandwich dry with no cheddar
Ordered #13 chicken club wrap and received some marketplace sandwich as pictured
$30 is too much to pay for fast food that’s not at least accurate per the order placed. The orders were not specialized, nothing extra or removed…plain simple billboard as is orders. This is ridiculous and uncalled for.
REVISED: per generic response from Arby’s Owner below I did contact corporate in regards to this issue and have yet to receive a response. Therefore, my conclusion is the company values are reflected in service rendered and all could careless about customer satisfaction.
PLEASE DO NOT WASTE YOUR GOOD TIME AND HARD EARNED MONEY AT ARBYS!!
… moreJody McManus
“Arby’s in Schererville, Indiana has consistently impressed me with their delicious food and friendly service. The variety of options, such as the classic Beef and Cheddar, never disappoints. The staff is always polite and efficient, making my dining experience enjoyable. I highly recommend trying their Waygu Beef Burger and Orange Creme shake. Keep up the good work, Arby’s!”
… moreCarol Bollacker
This is what the bun on my roast beef sandwich looked like.
And the Market Fresh sandwich I also received had the two pieces of bread facing opposite directions.
Not exactly paying close attention on the 9 pm shift.
… moreMartin Nowak
One of my best experiences at Arby’s. Food and service was great. I went to do another order which was the shake. The shake was fantastic. The employees remembered my name which shows they appreciate customers. Fantastic customer service! Definitely will revisit for another shake. I also had a fish sandwich and it was good. Definitely recommend the fish if you want to eat fish for a Friday!
… moreabbyd711
Food was Arby’s butter place smelled like a cigarette . If I was the manager I would be cleaning and don’t forget to wash the windows. Oh tried to go to the bathroom to wash hands before eating but it was occupied. 15 minutes later when we were leaving a boy and girl employee walked out. So more than we know going on in there
… moreJudy Czerwinski
Beef sandwich was good, so we’re the curly fries. We ordered the fish sandwichto try.. Way to much tartar sauce, Limp lettuce and fish patty was way thinner than pictured on menu display. We were disappointed. Why can’t any of these restaurants make a good fish sandwich.
… moreLashonya Taylor
I ❤️ Arby’s latest sandwich sub was delicious pack with flavor the customer service was propt kind I was in &out
… morepioniere1944
Arby’s is still one of the best fast food places around. There’s not many open these days, so I try and hit one if I know I’ll be close to a location that’s left. The classic Beef and Cheddar is always my favorite, and now they have a awesome fish sandwich. You can get them two for six bucks, so it’s a great deal. The fish is literally falling off the bun, and the lettuce is fresh and crisp with a great tartar sauce mixed in… It HUGE, and they always cook it when you order, so it’s piping hot..if you’re like me , there’s nothing more disappointing than to order something because the picture shows a sandwich all big and tasty looking, only to get something that you can’t even see what’s inside because it’s smaller than the bun.. Arby’s now has White Cheddar Mac and Cheese that’s killer ( a little expensive for what you get, but it’s Mac and Cheese so who cares right ?) and if the location offers them , get some onion rings. They use real onions, and the batter is magnificent. The curly fries always are a winner, but my son and I never pass up real onion rings..Did I mention that they have Coke Zero ! Unlike a golden arched competitor that’s decided to remove my favorite soft drink from their menu , Arby’s still offers it.. There’s several locations near where we live in NW Indiana, and they send coupons every month so I stick em in the visor so I don’t forget them . Still no dine in because of Covid, but they’re really quick and the wait for carry out is only a few minutes. This is a must stop at place if you’re tired of the same old fast food fare..
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