TheQuemiller520
Meh. Typically not rude but not friendly fast food service. Employees seemed bothered by my presence. Food met my expectation but no more.
… moreNicole Claus
The drive-thru man was AMAZING! He made sure everything was correct and was incredibly courteous and patient with my somewhat complicated/long order!
… moreGirly Girl
When I bite my burger it tasted funny so I took a photo of it, and I felt like someone was looking at me and I saw the girl who rang me up just staring at me and quickly looked away after I looked away. I looked at my husband’s wagyu burger and it looked well done, but when I took a bite out of my deluxe wagyu burger it was mostly pink. I asked the pink hair lady why my burger was pink and she told me that it’s suppose to be medium rare, and that my husband’s was also medium rare. I asked, “But why does my husband’s look more cooked than mine?” She never gave me an answer only that the burgers are medium rare. I showed her the two burgers to compare them, but she turned her back on me and didn’t seem interested because she was quietly chitter chattering to her coworker whispering and then she called someone on the phone and I heard her talking about me talking about the pink burger I got.She then said she will just give me a refund for the burger instead of cook me another one. I said ok, thank you, and the fry cook guy came out of nowhere and walked to the register and gave me a refund because I think the pink hair girl got annoyed at me. I would have given them a zero but my husband said 2 stars is polite. I just wish customer service in America is the same as it is in Japan.
… moreA
The service is terrible!!
We went there with my family and the guy at the register was not kind at ALL. And the floors are really sticky… The tables were not clean. I love Arby’s, but not this one for sure.
… moreK R
Love going to this location with some fellow employees of mine. I do have to point out someone that I think goes above and beyond with kindness, hospitality, and over all professionalism. Anacaona is our favorite there! You can tell she works very hard and she always makes the customers smile. 5 stars to her, because its hard finding good people out there!
… moreStephanie Smith
Very clean establishment!! Food was great and was even asked if we was ok with waiting for fresh cheese sticks … A gentleman by the name Jamie was more than kind to us he checked on us as if he was a waiter, brought anything needed, and even put cartoons on for my kids to watch while rested and ate … All of the employees was extremely kind and helpful!!!! Best service I have ever gotten at any Arby’s across a five state range !!! Kudos to this establishment and their people skills!!!
… moreG Johnson
I love the brand. This is what I do with the half-pounder. 1ea pkt horsey, bbq, 3-spice, massaged into the meat. 350df until it starts crisping. Toast the bun, and add a slice of provolone. They forgot my au jus last trip. HH6 was not pleased.
… moreTennessee Man
Had to toss it in the trash, burger was old and dry, everything on it was wilted and stale, old stinky onions, bacon was burned, fries were cold, and coke was flat.
… morePam McGhee
Went in for a quick lunch and no one ever came to the counter to take our order and no one in the kitchen. As we were leaving we saw two employees outside, one on her phone. I would give negative stars if I could.
… morePaige Seyler
Very disappointing dinning experience. Tons of workers and zero customers but took a while for someone to take our order. My smokehouse brisket sammich was over loaded excessively with meat and bbq sauce and missing the crisp onions. My curly fries were barely warm, when I went to the counter there was no one to be seen but definitely heard. When someone finally came up I asked for fresh fries explained that mine were barely warm and got a very irritated look and attitude like I was inconvenience to this worker. The dining room definitely could use attention and shoes shouldn’t be sticking to the floors. Overall I get it’s fast food but show some decency for the franchise.
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