Arby’s

  4.0 – 1,270 reviews   • Fast food restaurant

Social Profile:

Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Arby's 36542

Hours

Thursday10 AM–12 AM
Friday10 AM–12 AM
Saturday10 AM–12 AM
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM

Address and Contact Information

Address: 1551 Gulf Shores Pkwy, Gulf Shores, AL 36542

Phone: (251) 968-5688

Website: http://www.arbys.com/locations/us/al/gulf-shores/1551-gulf-shores-pkwy/store-1962?utm_source=google-my-business&utm_medium=organic&utm_campaign=website-link&y_source=1_MjAyMzUyNDg0NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==

Order and Reservations

Order: Order online

arbys.com

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Reviews

Ronnie Presley
Went to Arby’s in Gulf Shores tonight after work. I watched a car in front of me at the drive through drive away, obviously tired of waiting. Then I drove up and they took my order right away.
I never asked for any sauce and they never asked me if I wanted any.
I ordered two potato cakes and they were very cold.
They put a ton of different sauces in my bag I had realized once I got home.
As I was waiting on my food at the drive through I observed a young girl and a young man inside playing.
They were both laughing at something and he was doing chin-ups on a door facing inside.
All while cars are in the drive through and some people leaving.
It was so very clear to me that they are way to immature for work and do not take the job anywhere close to seriously in my opinion.
I would fire these two kids point blank for wasting the food alone.
The customers are definitely disgusted if they are thinking the same as I do.
If they will do those things then just imagine what they probably going to customers food and laughing about it.
They need gone asap
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Bonnie Collins
Very clean and organized l. The cashiers were helpful, patient and kind. You can tell they are passionate about working there and take great pride in their store. Makes the atmosphere very calming. Talking with them I found myself thinking I need to eat here more!! The two had Jacelyn and Schrie help me pick out what to eat. They have great customer service and could train the rest of fast food restaurants how to treat their guests.

Thankd to both of them I am having a incredible dinner with low expectations tonight because I knew it had to be ” fast food “

With high standards like the two young women working tonight , Arby’s will always dominate any other fast food places. Hands down no contest!!
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Courtney Baker
I would give a zero if I could. We waited nearly an hour from the time we pulled in line to the time we got our food. No apology or explanation at all. Ridiculous! Absolutely NO reason or excuse for that kind of wait at a fast-food restaurant.
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Owen Holcomb
Waited forever to get the most unenthusiastic, bored, and lazy person over the speaker. I ordered a #3 combo and instead of asking what I wanted to drink or what size just said “2nd window” and when I got there he didn’t even look at me just said the total and “#3 French dip just the sandwich”
No receipt, no thank you. Just lazy workmanship (or lack thereof) out of the cashier. Tyrese was his name.
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H. Hays
Food took forever to get. Wife’s chicken slider had no sauce. Only saving grace was the new apple pie shake.
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Ryan Evrist
I’m grading this on the standard compared to other Arby’s I’ve been too and this one tends to be the most frustrating location. I live around the corner and am a server so this is a go to late night meal for me. Sometimes they are on point and everything is top notch Arbys. Other times the drive thru worker is literally hanging her head out the window and complaining about work the whole time you’re waiting for your food. Sometimes your food is ready in five minutes and other times they take thirty minutes to make your food with no one else in line. It’s a very frustrating and inconsistent location.
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Kathy Kovar
Basic fast food place. I didn’t personally eat anything. Picked up an order for my 91 year old mother who received a coupon in the mail and wanted to try their sandwich. She had me get the 4 sandwiches for $10. She tried the classic sandwich. It comes with the beef on the bun only. You add your own sauce or mayo. My mom put mayo, said the sandwich was good. My husband had 2 sandwiches with Arby’s sauce. He said it was very good. My son-in-law had the last sandwich with Arby’s sauce. He always says everything is good. They all said they would probably try again. Processed goods are not gor me, so I opted out.
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William Keaton
Nobody at the counter when I walked in.
Employee failed to put any Arby’s sauce on either sandwich.
Take out, so I didn’t notice. Don’t have my receipt or would light up their support portal
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Lumber Guy
Food was hot, fresh and fast. Employees were on it working like a well oiled machine. Night and day from my experience in this store a couple.of years ago.
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Qadi Clarke
I’d give 10 stars for the incredible employees and delicious food at this Arby’s. I’ve been here about 8 times in the past 3 weeks in Gulf Shores and love the food. Schrie, a young lady working there, is consistently awesome, sweet, and provides fantastic service every time. General Manager Tanya is also very sweet and helpful.

However, my positive view of this location was completely ruined by the manager, Trish. I’ve now witnessed her cruel and unprofessional bullying of teen employees three separate times. She seems to target hardworking teens who show respect, like Schrie, whom she relentlessly picked on until she cried right in front of customers. Even while crying, this sweet girl continued trying to do her job.

Trish’s behavior isn’t just unprofessional; it’s abusive and unacceptable for any leader. Her actions show a total disregard for professional conduct and employee well-being, making her entirely unsuitable for any leadership role, and frankly, any position in the fast-food industry or customer service. This review is a direct warning about her conduct and an advocate for dedicated employees like Schrie. I truly hope General Manager Tanya addresses this critical situation with the seriousness it deserves.
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