Arby’s

  3.9 – 817 reviews   • Fast food restaurant

Social Profile:

Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Arby's 35758

Hours

Wednesday9:30 AM–12 AM
Thursday9:30 AM–12 AM
Friday9:30 AM–12 AM
Saturday9:30 AM–12 AM
Sunday9:30 AM–12 AM
Monday9:30 AM–12 AM
Tuesday9:30 AM–12 AM

Address and Contact Information

Address: 8817 Highway 20 W, Madison, AL 35758

Phone: (256) 772-7465

Website: http://www.arbys.com/locations/us/al/madison/8817-highway-20-w/store-5238?utm_source=google-my-business&utm_medium=organic&utm_campaign=website-link&y_source=1_MjAyMzUyMzc5MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Menu Photos

Order and Reservations

Order: Order online

arbys.com

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Reviews

Eliz Mann
Can I give them a 0? Weve stopped by 10 different times. They wont serve you. If you go when they arent busy like at 1-2pm or 7:30-8pm they will claim every time they dont have roast beef, shakes, or turnovers. Every time its “we are out of roast beef” or “shake machine down” or ” no turnovers” .The staff on all occasions have acted like they dont want to serve customers. One guy laughed after saying they were out of roast beef.
Go to a different Arby’s! Theres another one off 72 close that never has these issues. Its just this location!!
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Todd Arthur
I walked in and there were no employees. I rang the bell and finally someone came to the counter. I tried to order and he said they were out of that. I ordered something else and they were out of that too. I ordered something else and they were out of that too. I ordered something else and they were out of that item as well. Either this person is very, very lazy or is racist as I refuse to believe they are out of beef and chicken at Arby’s. I won’t be back.
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Casey Travis
I would not recommend this restaurant to anybody. The last 2 times I went here to eat.My food was and it was cooked in old grease. Took my order back and asked for fresh food, And it was cooked in old grease And was unfit to eat. The customer service is very poor.
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Dakota Harris
The girl working the window today (receipt says Gerrieal so possibly her name but unsure) she is always so kind and upbeat. Hoping she knows that the light she shines even in that brief moment is positive and impactful
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Wayne Seale
We got or order and the fries were cold and stale and our child’s 4 piece nugget’ had a jalapeño popper. Suppose she ate it she is 5 . So really it was a 3 piece . I’m really disappointed. This location has gone down in service . Even the Sprite we got tasted like tap water .
Oh did I say they were out of Mac and cheese!
I blame the management ! Smh.
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Lc Williams
This is the most scarce and poor excuse of a gyro . I don’t even do fast food, outta all days I chose to come for my mother and my son and this the BS yall serving. Come better than this 6 pieces of meat . SMH.
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Makenna Patterson
I always rate a restaurant on their Coca-Cola and Arby’s makes the cut. The reuben and the smokehouse brisket sandwiches were both good, but seem a bit pricey
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William A
Average experience this time…

I went during lunch and it was busy. I was able to walk up to the counter and order right away. The employee was friendly and efficient. My food was ready before I finished making my drink. I sat at a table, which was clean. When I opened my sandwich, it was incorrect. I received a regular roast beef, when I had ordered a beef-n-cheddar. I walked right up and it was exchanged without any problem. The bread was a little cold, but the cheese and roast beef were hot enough to compensate. Overall, not a terrible experience, but there is definitely room for improvement.
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Edward Brooks
Went here Monday for lunch and the doors were locked. Went back Wednesday and after standing in line for a few minutes the girl yelled from the back that it was going to be a wait. Not a good way to run a business. I won’t be back to this location.
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Heather Butts
I frequent this location and never had a problem but I was in there Wednesday August 13th at lunch time and witnessed employees arguing. That’s normal in fast food right, but this argument was a sight to witness. Everything from racial slurs to name calling and even a big butcher knife being drawn! Scarred me as a customer. That is too crazy for me. Threatening someone’s life over an argument is beyond forgivable. I really hope the right actions were followed and people like that don’t continue to work there! I carry a knife on me everyday. And I’m not afraid to use it. Just saying 😉
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