Lucas Newton
This location quite frequently gives you the incorrect food items. It’s honestly my fault for continuing to stop by and hoping they’ve somehow managed to become more competent. Order a roast beef and cheddar: hope you like fish buddy. Order a French dip: you meant a gyro right? Do not go here unless you enjoy having your order be a mystery box.
… morerayna crowe
Really everything was fine but I’m so mad that they would scam me on my fries 4 medium fries and one came like this
… moreScott Antrim
The lady taking my order had no personality….Ask me no real questions other than if I wanted to make my food large… sandwich, cold fries cold. I had to ask for a napkin to wipe the side of my drink off. There was soda all over the cup. For the money, I could have just gone to McDonald’s. And got me a big Mac and had better luck there.
… moreDonna Ohaus
Went through the drive thru ordered just a sandwich, while waiting realized they had charged for the combo, went inside to inquire and they questioned me on that. Also didn’t get my food, when I reached for my order the man there said I snatched it and followed me out of the store mumbling, when I said why are you following me the manager came out immediately and defended his actions! I am the customer and did not Snatch the food. Problems. Never going there again!! And we go there quite a bit!!
… moreBrad
I drove 25 minutes because I was craving beef and cheddar sandwich from Arby’s. Once I get in the drive-through, I’ll wait five minutes before Anyone answers the intercom. And they’re out of beef….. Out of everything you run out of, do you run out of your main slogan? You definitely didn’t “Have the beef”
… moreTb N
Customer service has dropped drastically for some reason. I have stopped going for now. Have been ignored in the drive through to a point that I just drove off. Not a usual thing for me. Figured it was a one off the first time but after 3 or 4 times now it’s a trend.
… moreJack Dunster
Sat in the drive through for 5 minutes without moving. Parked and went to go inside. Almost like no one was working. If they could get the simple orders correct and if it didn’t take 20 minutes to get food then Maybe it would be 3 stars.
… moreShari Weiler
Whoever owns this store needs to upgrade the cash registers and other equipment so the staff can properly serve the guests whether inside or drive thru. People avoid this store because of the service and food not being good but it’s not the staff’s fault. Owner needs to make some serious improvements.
… moreMindy Kim
Was picking up an order and this one employee was on the phone (not on her break), saying someone she knows is in jail… Um… Ok… I’d get in so much trouble if I was on the phone like that.
… moreChristina Bridges
This place needs better management , employees , district needs to step in and help. It took 15 minutes to get a # 1 and jalapeño bits. I came inside because drive thru was wrapping around , I waited even longer inside, end result decided to refund and go somewhere else.
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