Russ Gerald
Great place to pull in and get food I stopped her every time I go through Elizabethtown. I have a convenient drive-thru window and there’s also fuel available if needed.Their staff is courteous and friendly. I’d rather new steak bites I never delicious I highly recommend them
… moreMichelle McMillian
I normally get better service when I come to this Arby’s. The Cashier seemed as if she was timid while taking my order, greeting me at the window and while taking my payment. That made me feel like she did not want to service me.
My food presentation is normally good, but this time it was not. I got 9 or 10 french fries with my boneless hot honey wing nuggets. The food was tasty, hot and fresh, though the presentation was not good. How my food look is as just as important as how it will taste. The price was extremely budget friendly and I do appreciate that.
… moreJoseph Bradshaw
Accuracy with food items is important. We missed a $7 sandwhich and drove away. This kinda thing disrupts days.
… moreTruett Canady
Young lady was pleasant, but the steak nuggets were overcooked black and chewy. BBQ sauce did help!
… moreKathy
I go in there a couple of times a month when in town. My german shepherd lives for a simple plain roast beef slider from Arby’s. As soon as she sees your building, she gets excited. As always, your employees are so kind. You can tell when an employee loves their job. I have never encountered an issue in all the time you have been open until the trip last week. I ordered her a roast beef slider and myself a ham and cheese slider. I got 13 miles away, almost home before I found that just the roast beef slider was in the bag. It would have cost me more in gas to go all the way back and get it. I will check my order before leaving next time. Other than that, if I could give better than 5 stars, I would!!
… moreTater Lumps
I’m glad Jack is back. Best customer service I’ve experienced by far. The food is great. I ordered the two for 6.99 fish and they were delicious. Will definitely come back as long as the service stays amazing. Thank you Arby’s, and thank you Jack
… moreLee Anne B
Since New Management has started, the food has gotten worse. My rating for this location has always been five stars for everything.
I had an issue with my dinner one evening and asked the manager about it, and she got very upset and confrontational, not physically, but her face showed such disdain like I was insulting her.
What is ironic with this new situation is that the night crews food tastes great.
… moredan theman
The roast beef sandwich was good but the glass of ice was expensive. It’s actually offensive how much ice was in my drink. Fortunately I found water and didn’t dehydrate. This is shrinkflation at its worst. Guess I’ll take my $ elsewhere.
… moreJustin Williamson
Good food and service today from the crew!!!
The new crinkle fries are great!
… moreLumpy Buttchecks
Service was sub par when I came last month. I came to the drive thru yesterday and the guy taking my order sounded like one of those talk show hosts in a good way. Very energetic, professional, and I could easily understand him. He took my order and came back a minute later taking off his gloves. I think he took my order and made my food. He repeated my order on the speaker and at the window to confirm it was correct. He was very friendly and my order was perfect. He asked if we needed any condiments and gave us exactly what we asked for. He should be on the radio. He had green hair and I will definitely return just for that level of amazing customer service again. 10/10 would recommend. Give that man a raise
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