

Full-service chain bar & grill providing hearty American eats in an informal setting.
Hours
| Tuesday | 11 AM–12 AM |
| Wednesday | 11 AM–12 AM |
| Thursday | 11 AM–12 AM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
| Sunday | 11 AM–12 AM |
| Monday | 11 AM–12 AM |
Address and Contact Information
Address: 900 Moorefield Park Dr, Richmond, VA 23236
Phone: (804) 330-3954
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
The waitresses Tracy, who waited on the table I was sat at, was very, very good. She was attentive, very nice to interact with, and explained how the side dishes can be swapped patiently.
At 745 on Saturday night we went in with 4 adults and three kids. The restaurant appeared dead. The hostess asked how many in our party and when I said 7, but we can be split in two families he laughed at us and said no way 7 people. I let him know we were only getting drinks and wouldn’t be eating if that made it easier on them. He continued to laugh at us and said “are you sure you’re not getting food? You’re not going to have a drink and then get hungry and want something to eat? You promise you’re not going to eat, just drinks? You promise?” He then walked to the back for several minutes before coming back to seat us. He sat us together and the waitress said “I’m not taking them, I’m leaving.”
Another waitress came over to help us, she was wonderful. She had a positive attitude and was very kind. We ordered 3 cocktails from the menu, a canned beverage and three sodas. After thanking the waitress and walking towards the door. The hostess walked behind us laughing and waving saying “go enjoy your food somewhere else”.
This was the worst customer service experience I’ve ever encountered. Although the waitress who served us was great, the hostess ruined the experience.
We were seated immediately and then the wait began !
After about 10 mins our Alcohol drink orders were taken along with the appetizers and main meal.
20 minutes later we were still waiting on our drinks!
We could see them sitting on the bar with the ice just turning to water in the alcohol and the beer getting warm!
So I got up to go over to the bar and just happened to meet the manager on duty.
After expressing how we felt the male manager brought the drinks over and told us our waitress was one of the best he had only to find out she ordered me the wrong drink.
During our next half hour wait he kept coming back and apologizing to us for the wait saying that they only had a limited amount of cooks in the kitchen but no one bothered to tells us this an hour ago when we first ordered.
After literally another 30 mins finally the appetizers came.
Then then the main meal 2 minutes later.
2 minutes later!
Do the know anything about courses?
While the waitress did her best to pile everything on the table in whatever space she could find and left I ask the manager going by for take home containers so that we could go home and eat.
He comes back with so many containers after packing we still had 5 leftover.
We ask him for the check and I waited while my wife when to the vehicle.
He came back and to my surprise he offered no restitution for our horrible experience.
I am a former 15 year restaurant manager before starting my own business and I couldn’t imagine not making sure my guest felt some since of wholeness before they left but nope.
Just thank you and have a good day!
No way I want any part of that location again!
You have been warned.
BTW.
We made friends with another set of customers at the booth behind us waiting for food and drinks also.