Applebee’s Grill + Bar

  4.0 – 1,682 reviews   • Restaurant

Social Profile:

Full-service chain bar & grill providing hearty American eats in an informal setting.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Applebee's Grill + Bar 23236

Hours

Tuesday11 AM–12 AM
Wednesday11 AM–12 AM
Thursday11 AM–12 AM
Friday11 AM–12 AM
Saturday11 AM–12 AM
Sunday11 AM–12 AM
Monday11 AM–12 AM

Address and Contact Information

Address: 900 Moorefield Park Dr, Richmond, VA 23236

Phone: (804) 330-3954

Website: https://restaurants.applebees.com/en-us/va/richmond/900-moorefield-park-drive-82091?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_term=82091&utm_content=website

Menu Photos

Order and Reservations

Order: Order online

applebees.com

Photo Gallery

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Reviews

Samya
My apologies for not posting a photo of my dinner BEFORE I devoured it!! LOL!! Honey let me tell you something… This was a BOURBON STREET STEAK!! KEY WORD “WAS”!!! Please believe me when I say this steak was absolutely delicious! The Chef did one hell of a job.. Tender steak.. seasoned to perfection.. and the Bartender Ciara recommended the Bahana Mama and she did not play any games! So tasty.. certainly worth much more than I spent.. and more than all of this… the experience was unmatched!! Customer Service was outstanding!! 5 stars is certainly not enough to express how I really feel! Lastly, I had the opportunity to meet Mike (The Restaurant Manager) He is so polite, very inviting.. Great at what he does!! I bragged about his employees and now I’ve found a new (me time) home!! Thank you so much h Applebees!! You showed off today!! ♥️ ♥️ P.S, The Chef is Ciara’s husband!! Go figure’s!! Team excellence!!
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Never Forget Nasim
I ordered Hand Battered Fish and Chips. I swapped out the coleslaw for green beans. The fish was pretty decent could have been a little bit crispy but not worth a complaint. The Green beans were highly seasoned in a good way. The French fries were good as well. The onion rings and mozzarella sticks were awesome.

The waitresses Tracy, who waited on the table I was sat at, was very, very good. She was attentive, very nice to interact with, and explained how the side dishes can be swapped patiently.
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Naomi
My dinner was great. Food was delicious. They put a lime slice in my salsa with the spinach artichoke dip appetizer and it was a nice touch. Spinach dip and salsa was amazing as always. My bourbon street chicken and shrimp was bomb, along with the Bahama mama. My server Kendra was a sweetheart. Will definitely be back.
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Tyler Krejci
We ordered to go, so no problems with the service or atmosphere but the food was pretty lackluster. The best part was the mozzarella stick appetizer, but the sirloin was extremely tough. Ordered medium rare and it took a good 5 minutes to saw through the meat. It was really difficult to chew and I didn’t finish eating it. Maybe well done is the best option for steaks from this Applebees.
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Bree Grace
This location seemingly short staffed/mismanaged.
At 745 on Saturday night we went in with 4 adults and three kids. The restaurant appeared dead. The hostess asked how many in our party and when I said 7, but we can be split in two families he laughed at us and said no way 7 people. I let him know we were only getting drinks and wouldn’t be eating if that made it easier on them. He continued to laugh at us and said “are you sure you’re not getting food? You’re not going to have a drink and then get hungry and want something to eat? You promise you’re not going to eat, just drinks? You promise?” He then walked to the back for several minutes before coming back to seat us. He sat us together and the waitress said “I’m not taking them, I’m leaving.”
Another waitress came over to help us, she was wonderful. She had a positive attitude and was very kind. We ordered 3 cocktails from the menu, a canned beverage and three sodas. After thanking the waitress and walking towards the door. The hostess walked behind us laughing and waving saying “go enjoy your food somewhere else”.
This was the worst customer service experience I’ve ever encountered. Although the waitress who served us was great, the hostess ruined the experience.
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Adam Worsnop
They were busy with a dinner crowd but we were sat quickly. Did the 2 for $25 type deal and I had the lime chicken. On the menu I thought it was over noodles but it was corn chip strips that went well with the chicken. Had 1 error with my daughter’s food that was quickly taken care of by the waiter. Place looked clean and people seemed friendly even while busy.
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Glen
It took 7 minutes for someone to take my beverage and appetizer order. When my beverage arrived, the order was wrong and I was not given a straw. My appetizer came out 25 minutes later. By this time, the straw had broken the proverbial camel’s back. I asked to speak with the manager, explained to her my frustrations, and left … to go to a different restaurant.
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Jimmy Smithers
this location has a good staff and are really good at making you comfortable. the food was good but the sauce could have used heavy cream. it looked a little watered down. the chicken in the dishes was well cooked and delicious. my stepson and i had the three cheese chicken and penne and my wife had the classic chicken and brociolli with pasta. both come with a breadstick which was pretty good.
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Church Hill
For our Anniversary (10/28)my Wife and I got there and it was not too packed. Just steady.
We were seated immediately and then the wait began !
After about 10 mins our Alcohol drink orders were taken along with the appetizers and main meal.
20 minutes later we were still waiting on our drinks!
We could see them sitting on the bar with the ice just turning to water in the alcohol and the beer getting warm!
So I got up to go over to the bar and just happened to meet the manager on duty.
After expressing how we felt the male manager brought the drinks over and told us our waitress was one of the best he had only to find out she ordered me the wrong drink.
During our next half hour wait he kept coming back and apologizing to us for the wait saying that they only had a limited amount of cooks in the kitchen but no one bothered to tells us this an hour ago when we first ordered.
After literally another 30 mins finally the appetizers came.
Then then the main meal 2 minutes later.
2 minutes later!
Do the know anything about courses?
While the waitress did her best to pile everything on the table in whatever space she could find and left I ask the manager going by for take home containers so that we could go home and eat.
He comes back with so many containers after packing we still had 5 leftover.
We ask him for the check and I waited while my wife when to the vehicle.
He came back and to my surprise he offered no restitution for our horrible experience.
I am a former 15 year restaurant manager before starting my own business and I couldn’t imagine not making sure my guest felt some since of wholeness before they left but nope.
Just thank you and have a good day!
No way I want any part of that location again!
You have been warned.
BTW.
We made friends with another set of customers at the booth behind us waiting for food and drinks also.
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Nadiene Barlow
Screwed up caesar side salad. HOW! Gave me regular garden salad lettuce. The nachos were stale and chicken was cold.. I’m taking my food back tomorrow and I DO EXPECT A FULL REFUND. Drinks only here,
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