Brian Klaft
I travel a lot for work, and I eat in many chain restaurants. My visit to Applebee’s in Newtown, PA today was better than most. The food was hot and tasty, but the customer service is what really made this visit different. My server Kayla was prompt and took care of me without hovering. She gave me time to order and knew when to ask how things were going. The manager Gia stopped over and asked how the experience was going. Gia, as well, knew how to interact with customers and treat them more than just a bill. It was a great meal with nice conversation. I hope work brings me back to this area so I can come back to this location.
… moreSHAUN “Tow Operator”
Manager Gerald had a warm friendly welcoming personality and made sure to check if our meal was going well. We then later found him to be a great corporate secret holder as he wouldn’t divulge the secret recipe for the absolutely delicious bourbon st chicken and andouille sausage meal that’s five star management right there. We walked out with full bellies feeling good however one less recipe for our dinner at home. We will come back again for another meal and another chance to get the recipe.
… moreAbby Stratton
Had a great time here! Their drinks were well poured (alcoholic), the steak was delicious! And I really appreciated the service they provide. Always checking in!
… moreJenna Wurtzbacher
Our server Patrick was the best! Attentive, kind, and knew exactly what we needed to make our visit perfect. Food was great and the managers were also kind, walking around making sure everything came out good. Will be back!
… moreAllison Tokarski
wonderful service and great food. It was a super busy Friday night and despite this, our food and drinks came out so fast and hot and delicious.
Our server, Gianna was so sweet and attentive, always making sure we had everything we needed.
The manager, Gia, took the time to introduce herself to us and made us feel very welcomed and taken care of. Thank you Gianna, Gia and the rest of the staff for a wonderful dinner. By far the best applebees location in the area. We will be back!
… moreRobert Heim
Service and food were out of this world
My family and I had a small get together they had us in the patio in a private room.
Staff was very professional
They waited until exhausted coarse was finished to bring out next coarse
Would definitely go back there again
… moreParker Rampel
Luke and raf were so great to and me my pals. There service was astronomical and there social inquiring were even more applaudable. I will be coming back a week from today solely because of Luke and Rafs impression on us. (Newtown Applebees 09-12-25)
… moreThingamaGeorge
The service was exceptional—attentive, helpful, and genuinely friendly, creating a welcoming atmosphere that made me feel right at home. The space was pleasantly uncrowded, allowing for a more relaxed experience. However, I found the chicken sandwich to be somewhat disappointing; the meat had a rubbery texture that detracted from what could have been a delightful meal.
… moreBobby P
Visited Applebees in Newtown after basketball practice. Granddaughters list this meal as one of their 3 favorites and they were not disappointed. The service was excellent and fast, Gerald visited our table and made sure all was well. The pretzels and the kids’ meals were delicious. We will be back!
… moreCatherine Williamson
Alycia was super helpful. The service was wonderful!!
Update: Meal was great!! Serenity was so sweet and thanks for stopping by to check on us Gerald! Great to have managers checking on customers satisfaction!
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