Timothy Hallihan
We had the best meal here. You can’t beat the the value. We had the 2 meals for $25. We each got a fresh salad and the 6 oz steak with steamed broccoli and garlic potatoes. It was delicious! The service here was also excellent. The wait staff was very responsive and friendly. We’ll be stopping by again soon.
… moresoundhead18
The first server gave us the menus and took our drink order, then a different server brought the drinks and said she’d be our server today. When we were about to order a pasta dish, the server said, “Oh…the other server must not have told you…we’re all out of Pasta.” (They were also out of one other thing which I can’t remember.) Because of this, the other three people in my party changed their orders to burgers, each with slight specific ingredients/instructions.
It seemed like a while for our food to come out (probably because of stupid DoorDash orders), when it did, we couldn’t figure out who’s burger was who’s, because they all looked the same and the sauce that came on two of them seemed the same (but they weren’t supposed to be…spicy vs non-spicy)…the third burger without sauce was under cooked from what my friend wanted. I asked my friend if the server asked how they wanted the burger cooked (because most places do that), she said no, they didn’t. It was also soggy. One of my friends with the burger with the spicy sauce, can’t handle spicy food. It was supposed to be a burger with lots of bacon , but it only came with one extra piece then the other burgers! 3 vs 2! It looked nothing like burger in the picture. So that was a waste. I told them they should send it back. They were adamant not to.
Fries were lukewarm.
As far as my order goes, the shrimp was a decent size and you got enough basically (I ate two or three before I took the picture), but the fries and Coleslaw serving was appallingly small. Maybe they’re trying to spread it thin until their next shipment comes in. It’s ridiculous. Most likely though, it’s the company cutting costs.
I don’t remember having these same issues with food with the Applebees in Augusta. It’s possible I didn’t order the same thing, idk.
Personally, I would not go here again and would rather eat at one of their competitors. My friends say they like the place and will still go back though.
On the plus side, the servers were nice, as well as the manager, who said he could only offer a 10% discount. My friend was content with that.
I’m giving it a 3 stars, even though I feel it deserves more like 2 stars. There’s so many other locally owned (non-chain/small chain) restaurants that are great, that you don’t need to subject yourself to this sort of food/experience.
… moreMary Donovan
Oschiana was our server not only was she a beauty but she was sweet kind and most accommodating, she made our dining experience special, Thank you Oceana, we will be back
… moreAlyssa Sheen
Dnisha is absolutely wonderful! Super sweet and made our drink fantastically! ❤️
… moreNevaeh Reynolds
Got here at 8:45pm on Monday night ordered by 8:55 and received our food by 9:20. I ordered the O-M-Cheese burger. And I was highly disappointed. I received a dish with most of the cheese not even melted. I wasn’t even asked what burger temp I wanted. I kept a photo of it. Not sure what our servers name was but I didn’t particularly feel comfortable. It almost felt passive aggressive which was odd to me bc I’ve been here in the past and loved it. The only good thing about my visit this evening was the prickly pear lemonade. Needless to say I don’t recommend the burger and hands down service sucked!
… moreMelissa Thibault
Last night 11/7/2025 my self husband and son went for dinner at 8ish pm they were not busy at all. my food was made incorrectly.. the waiter came to us took our order for drinks in appetizers got our drinks and appetizers. She then took an order for our meals. We had to ask for refills on drinks I asked for ice water and never got it at all. The waiter came over told us our meals are almost done shouldn’t be much longer. People that came in after us were now getting there food ect. An hr and half goes by the waiter says I am sorry we forgot to send yr meal to the kitchen I said what u mean u told us our food was almost done. She said yea they haven’t started it I just sent it now. She said manager going to give u a discount. The manager comes over apologize says the kitchen staff was goofing around and got behind. So who telling the truth. Our order was $84.00 they gave us a discount of $4. And some change I got my meal my noodle were hard and no Alfredo as I requested when waiter brought us our food she knew mine was wrong right away and even stated this but nothing was done.. I was very disappointed and frustrated. After getting out food manager or waiter never even came back to ask how things were or if we need more drinks or anything else.
… moreLorelei DeFazio
As with every Applebee’s, food and drinks were consistent and delicious. First time in this area, so we stopped in for a certain good time. We were a little disappointed that we felt completely ignored. The staff had their own dialogs going on, and clearly favored catering to the few locals that were there. We would have ordered more than just apps and one drink, but they weren’t interested in us at all. I love the desserts so we just asked for one to go. Not what we originally had in mind at all! That said, the little attention we did get was polite and spot on accurate. Wouldn’t go back.
… moreStefanie Veneziano
I came here for dinner with family on a Friday night in December 2025. We ordered and waited over an hour for our food to come out. The waitress never returned, but the manager Sean (or Shawn?) came by and gave a strange explanation for the delay, saying that, “mistakes were made – some things were not right but some were okay.” We kept waiting and eventually decided to leave when Sean came a second time to tell us the food still wasn’t ready. He offered a gift card to make up for it, so I left my phone number and email.
I hadn’t heard back for over a week when I called to check in. Sean said that he was meeting with his supervisors and that he would contact me with a resolution.
Here we are almost two months later, and still nothing.
… moreJason Beaulieu
Second time I’ve been to the Brunswick location. First time waited 20 minutes. Nobody came to take any order at all. So we left. Was there today Brunswick location took forever to get our drinks. Never came back to ask us how our meal was. The french fries were disgusting, and they obviously have been sitting around a while. Worst Applebee’s ever.
Can’t believe I actually had to pay for this terrible food terrible service..
… moreJessica Cole
Monday Feb 16, myself, my son and a friend went to applebees in brunswick..we got there right at 11 thinking the service would be great and quick. The hostess was amazing and friendly but that’s the only thing I can say nice about the place. Our waitress came and took our drink orders, two coffees and a kids lemonade..the coffees were lukewarm at best. 10 minutes later the waitress came back by and we ordered mozzarella sticks and our 2/$25 came with boneless wings..so ordered those..our wings came out but no mozzarella sticks, asked waitress she said they were coming out later…we order the new cheese melt burger in the skillet…worse thing ever…the burger and cheese were burnt to the skillet. I noticed my sons grilled cheese hadnt come out, asked the waitress and she said let me check…she then came back to our table laughing saying oh my gosh im so sorry I forgot to put his order in…I said well can you and said yes and left…about 10 to 15 minutes his grilled cheese arrived. Which was also lukewarm at best…couldn’t complain to the waitress because she was no where to be found. Paid on the little tablet on the table and left…unfortunately this wasn’t our first bad experience at this applebee’s…my son and I really love applebee’s and want to continue being your customers but the brunswick location needs alot of help. Thank you Jessica
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