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Welcome to Andy’s Frozen Custard, your go-to restaurant for the best frozen custard near me! If you’re craving ice cream near me or serching best soft serve near me, look no further! Andy’s in Tyler serves up rich, creamy frozen desserts made fresh hourly. From decadent sundaes and creamy shakes and malts, to our signature concretes, there’s something for everyone on Andy’s menu. Whether you’re looking for sweet desserts ideas after dinner, or a family friendly dessert destination, Andy’s in 75702 has you covered. Our convenient drive thru dessert option makes it easy to satisfy your cravings anytime. Planning a romantic evening? Andy’s is perfect for date night dessert ideas. Don’t miss out on some of the best frozen dessert in town.
Frozen custard sundaes, concretes & more, plus a choice of toppings (with a drive-thru window).
Address and Contact Information
Address: 110 N College Ave #104, Tyler, TX 75702
Phone: (903) 402-2639
Website: https://locations.eatandys.com/ll/US/TX/Tyler/110-N-College-Ave
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Andy’s Frozen Custard Tyler, TX Store Location
110 North College Avenue Ste 104. Tyler, TX 75702 · (903) 402-2639. (903) 402-2639.;;;;. View 195 Google Reviews. Local Store Pages:.
Andy’s Frozen Custard
Andy’s Frozen Custard is a chain of United States frozen custard stores with over 85 locations in 14 states. Company headquarters are in Springfield, …
Andy’s Frozen Custard (@AndysTylerTXSBroadwayAve) – Facebook
locations.eatandys.com/ll/us/tx/tyler/6106-s-broa… Contact info. .
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Reviews
Kashundra Hudson
Great ice cream and great location but the inside building has a rude guard. The different flavors are worth the money and I’ll never forget my favorite flavor as number seller one concrete I made for my self.
… moreJoseph Riordan
Great costumer service. Great custard. Really enjoyed myself. The store was nice and clean and the menu was HUGE!
… moreAnna Marie Fiala
Even though the place was packed ,Rebcca , did an AMAZING job getting orders out, done correctly and with a smile! Yummiest treats and GREAT customer service!
… moreJason Zhu
First time to have Andy’s ice cream! Really good. Every item on the menu seems a great choice.
… moreMichael & Lisa Ahlen
So many flavors, so hard to decide, you won’t be disappointed in the least. You can choose what you want and don’t want in your custard, so good!
… moreKDG
Absolutely super friendly service in an extremely clean environment! What a treat, both in experience and flavor!
… moreTriss
We came in before they closed and the service was amazing even at the time we came in! Love, love, love!
… moreVanessa Nguyen
Took my kids (11,7,&2) on the square to stroll through the vendors and to support a friend. It was SO hot so we decided to pop into Andy’s for some frozen custard. Now, this was my first experience at this establishment, but we have visited the one further down Broadway many times. I’m usually a very good tipper, I don’t mind giving employees the benefit of the doubt, but I’m just going to be as honest as possible with this review as I have with every review I give.
To set the scene:
I was very overstimulated and it was obvious because as I stated I was with my children and it was really hot. There were two other customers sitting enjoying their custard as I ordered so there wasn’t a long line. It was steady but not overwhelming. I ordered a small vanilla in a cup, a small chocolate in a cup, and then I asked for two kids lemon bar custard and a strawberry shortcake. Rebeca then informed me that the lemon bar could only be ordered in the small, medium, or large. I remembered as soon as she told me so I had no issues with that. So, she made our order. I went to sit away from the counter to give space to the two gentlemen that entered and let them order. I was very courteous and excused myself as I rolled by with my wagon. (As I said we came to the square to stroll in high temps so I made sure my baby girl was comfortable so as some might see this as an inconvenience to bring into a custard shop, that had more than enough room, it was convenient for me as I am outnumbered with 3 kids) She called to have the order picked up from the counter fairly quickly so I sent my oldest up to get his and his brothers orders. He quickly informed me that he did not ask for the strawana and that he wanted the strawberry shortcake. So I went to the counter to let Rebeca know it was supposed to be a strawberry shortcake. She then told me that it only came in small, medium, and large. So I said it was fine and I would pay the extra if she didn’t mind remaking it. Then she again said okay but it won’t come in the kids and I said that’s fine. She then walked away and STOMPED her foot. As I was walking away from the counter… to blow my nose into a baby wipe… she said, “ma’am do you want your small cups?” I replied softly with , “yes just one moment” and she proceeded to yell at me, “MA’AM…DO YOU WANT YOUR SMALL CUPS?”. Now, she didn’t scream, but she DID raise her voice in volume and added sass. So I turned to look at her and as calmly as possible I used my mom voice and said, “yes, just one moment”. This girl couldn’t have been older than 18 or 19. So I don’t expect her to understand how I was feeling at the moment, but I was doing my best to keep my patience. At this point, I was really proud of my kids because they were being really well behaved…had they been rowdy…idk how well my patience would have survived. I digress. I grabbed my wallet and I went to pick up the small cups. Realizing she was only getting more frustrated with every ingredient she added to my son’s custard. So I went to put the small cups down, came back to get my son’s strawberry shortcake and she had an attitude all up until I asked for her name. Then I just said, “thank you”. At that moment I think she realized I wasn’t asking her name so that I could compliment her customer service. She then proceeded to tell me she wasn’t going to charge me extra for the correction. I was pleased, but I didn’t tip. I then took it upon myself to walk back out into the heat with my babies instead of finishing our custard in the cool establishment, because I rather we eat outside in the shade, than stay in a place where I didn’t feel welcome with my babies. The custard was amazing, as always. But it gets two stars for the way we were treated. To top it all off, when we sat down to eat, I found a crack in the side of my cup and it was leaking as it was quickly melting. This was my experience. I hope yours is better.
… moreTo set the scene:
I was very overstimulated and it was obvious because as I stated I was with my children and it was really hot. There were two other customers sitting enjoying their custard as I ordered so there wasn’t a long line. It was steady but not overwhelming. I ordered a small vanilla in a cup, a small chocolate in a cup, and then I asked for two kids lemon bar custard and a strawberry shortcake. Rebeca then informed me that the lemon bar could only be ordered in the small, medium, or large. I remembered as soon as she told me so I had no issues with that. So, she made our order. I went to sit away from the counter to give space to the two gentlemen that entered and let them order. I was very courteous and excused myself as I rolled by with my wagon. (As I said we came to the square to stroll in high temps so I made sure my baby girl was comfortable so as some might see this as an inconvenience to bring into a custard shop, that had more than enough room, it was convenient for me as I am outnumbered with 3 kids) She called to have the order picked up from the counter fairly quickly so I sent my oldest up to get his and his brothers orders. He quickly informed me that he did not ask for the strawana and that he wanted the strawberry shortcake. So I went to the counter to let Rebeca know it was supposed to be a strawberry shortcake. She then told me that it only came in small, medium, and large. So I said it was fine and I would pay the extra if she didn’t mind remaking it. Then she again said okay but it won’t come in the kids and I said that’s fine. She then walked away and STOMPED her foot. As I was walking away from the counter… to blow my nose into a baby wipe… she said, “ma’am do you want your small cups?” I replied softly with , “yes just one moment” and she proceeded to yell at me, “MA’AM…DO YOU WANT YOUR SMALL CUPS?”. Now, she didn’t scream, but she DID raise her voice in volume and added sass. So I turned to look at her and as calmly as possible I used my mom voice and said, “yes, just one moment”. This girl couldn’t have been older than 18 or 19. So I don’t expect her to understand how I was feeling at the moment, but I was doing my best to keep my patience. At this point, I was really proud of my kids because they were being really well behaved…had they been rowdy…idk how well my patience would have survived. I digress. I grabbed my wallet and I went to pick up the small cups. Realizing she was only getting more frustrated with every ingredient she added to my son’s custard. So I went to put the small cups down, came back to get my son’s strawberry shortcake and she had an attitude all up until I asked for her name. Then I just said, “thank you”. At that moment I think she realized I wasn’t asking her name so that I could compliment her customer service. She then proceeded to tell me she wasn’t going to charge me extra for the correction. I was pleased, but I didn’t tip. I then took it upon myself to walk back out into the heat with my babies instead of finishing our custard in the cool establishment, because I rather we eat outside in the shade, than stay in a place where I didn’t feel welcome with my babies. The custard was amazing, as always. But it gets two stars for the way we were treated. To top it all off, when we sat down to eat, I found a crack in the side of my cup and it was leaking as it was quickly melting. This was my experience. I hope yours is better.
Bobby Delgado
So many options for your cold sweet tooth needs. There was only one guy working and he had all of our orders out in a jiffy and took other orders. That dude is the real MVP.
… more