Antavious Lockett
Oh My God, they was so rude to me. I asked for lemon pepper wings extra, extra crispy. She told me it will take 1 hour for extra extra crispy and 30
Minutes for extra crispy wings. I told her it shouldn’t take this long. The chicken pre cooked. So, as I walked up the two ladies were in a heated discussion in their native language that seemed intense. The Latina lady with the glasses took my order and I asked for extra extra cursory cause some times the wings could be big. I never been to this American Deli and WILL NEVER visit again. I’ve written the mall to make a formal complaint about their poor communication and customer service. When I asked her about my food, they never suggested to give me my money back.
I got so upset I left the food and went back to get and gave it to the environmental service guy. I sowed it into his life to make the bad turn to good. I will not visit this establishments. I don’t live in the area so this was really an ugly experience.
… moredarrel charles
Had a 10pc combo and the wings tasted like old meat, the fries tasted like the freezer. If you’ve ever had fries that were frozen, you know. I typically do not write reviews but for the price point and quality, I certainly wouldn’t recommend. How ever they feel in that place is reflective in the food, and you can taste it. Good luck!
… moreAnna Grace
The front lady who wears glasses. That many many many other reviews are complaining about is so rude. She charged us MORE than what she was supposed to. She also started arguing with my husband about what he ordered. He simply asked if he paid for bone-in wings because since we were being charged extra he wanted to make sure he was getting the right food. And she just kept saying that he ordered “wings” and wouldn’t tell him whether it was boneless or bone-in? She never gave a proper answer and was raising her voice over such a simple question. Also there was people that left before us because obviously these workers don’t care about getting any customers. They don’t want you to order. Literally. Also, they got multiple orders wrong while we were waiting for ours. Surprisingly our order was one of the few accurate ones. We haven’t eaten it yet. But I’m not sure if it’s gonna exceed any sort of expectations. I don’t think so. 0/10. Also more expensive than what it needs to be for the quality of how it looks.
… moreLeo Ifediba
Had a craving for a Philly cheese. Sandwich tasted decent, cheese wasn’t completely melted on my sandwich. Fries were crisp which I like, meal portion is good.
… moreAutismStrong Kids
The food was good but y’all cost well over the average price (13$ for ten piece combo) to be serving these small wings, and I mean SMALL. They are smaller than a pack of ketchup.
… moresiddharth bhandari
Tried some boneless wings and fries here. Not bad to taste. A lot of oil though in the wings. The chicken itself was fresh and soft but the preparation could have been better.
… moreGoogle Contributor
Updated review: Service was terrible even for a mall restaurant. Seems to be the only thing that’s consistent across American deli locations. I didn’t finish my order and I won’t visit again. I definitely don’t recommend eating there
… moreTawain Perry
The customer service is horrible. These folks are a sticker for one extra condiment(Ranch). You spend 16 dollars and they have the nerve to charge 50cents for one extra dipping sauce. American deli needs to be shut down. The two ladies that’s working the front horrible .
… moreTha Duchess
Disgusting as hell. Wings were huge as hell. I didn’t even eat the wings, I gave them away. please correct this, we want real chicken wings of a respective size. ew.
… moreJourney With Jossie
The cashier had a very nasty attitude and a very long wait time. I order a large fry’s and they game me attitude because did not give a receipt and after proverbs proof that I paid for it. I was treat poorly
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