Agostino’s is proud to continue it’s more than 35-year tradition of serving the Metrowest Community delicious, home-style Italian food. Our entrees – from our famous Veal and Chicken Parmigiana to our Seafood and Steaks – are lovingly prepared from the finest and freshest ingredients. Join us for lunch or dinner daily or for a cocktail in our cozy lounge where our full menu, as well as an anytime Bar Menu, are available.
Longtime option providing a mix of Italian & American standards in a relaxed space with a full bar.
lowkey
Stopped by Agostino’s Italian Restaurant in Natick and left really happy with the experience. I ordered the shrimp scampi with a caesar salad and lemonade, and they started us off with warm bread and butter (on the house), which was a nice touch. I noticed a couple of younger employees who looked like they might still be in high school, but everyone was friendly and worked well together. Our server was super nice and made us feel welcome. Even with a large group, the food came out in about 20 minutes, which I thought was pretty quick. The shrimp scampi was delicious- full of flavor without being too heavy. Between the good food, quick service, and comfortable atmosphere, I’d definitely come back.
… moreJess Freeds
Went to this Italian place hoping for a nice dinner, but the experience was pretty disappointing. We waited over 45 minutes for our food, and during that time, the boss/manager got into a loud argument with one of the staff members. It was uncomfortable and unprofessional. The staff were friendly and clearly in highschool, trying their best, but the yelling and tension from management made the whole place feel chaotic. The food was decent, but the atmosphere completely ruined it for us.
… moreNeeraj Kohli
I am a long time resident of Natick, but only recently had an opportunity to try Agostino’s. Unfortunately, it was horrendous, and I would encourage everyone to stay away. We read the reviews regarding bad customer service and the way they treat their employees and child customers so decided to order takeout. My son has significant allergies so I ordered a plain burger with nothing on it-Mgehan took my order. When we picked up the food and got it home, the burger was slathered with melted cheese and grilled onions/peppers. I immediately called the restaurant and spoke with Ella and request requested either credit or a replacement dish. She spoke with the manager/owner, Zee who said that they could make another burger and we could come and pick it up in 20 minutes, but we would be charged the full amount even though it was their fault. I said that’s not acceptable and I would be happy to return the food and they could credit me or replace it, but she said no. I told her that I would dispute the charge with AMEX and she said go right ahead. AMEX will handle this now. This is not the customer service you expect when you’re paying with your heart earned cash. Wonder what they would have done if we were actually eating there and they brought the wrong food to our table? Stay away from this restaurant if you value your money and respect your dignity. Obviously, we will not be returning and will warn our friends.
Update:
Just wanted to give a quick update regarding my post. Zee, the owner/manager of the restaurant, called me today as he read my post online. He apologized profusely for the miscommunication and confusion regarding our order and wanted to make it right. He offered me a full credit for the meal. I swung by the restaurant today to meet with him personally and he was again apologetic. He issued me a gift card above and beyond the value of our entire meal. I encouraged him to read the reviews posted and address them for the benefit of his restaurant, customers, and staff. Wanted to let you all know that we can make a difference and appreciate all the input. Cheers!
… morePaul J. Manning
Went to Agostino’s today and it was a great late lunch for us. The beet salad was quite nice and you can never go wrong with their spaghetti and meatballs. The meatballs are quite large and especially good.
… moreAmanda Maguire
I haven’t been here in years and came in for lunch this week and it was just as good as I remember! I got the chicken parm sandwich and my sister got the eggplant and both dishes were so good! Very good size portions. It was a Wednesday late lunch right before dinner so it wasn’t busy and the service was great! Definitely recommend it here!
… moreFrancesca Levin
Always a great place! I ordered on door dash tonight and had a request that was a little odd putting a sauce that did not go on a particular meal. They executed perfectly and it was amazing!! Thank you!
… moreKim Chester
We love the food , the wonderful staff, and the local vibe. A restaurant is a difficult business and this dedicated staff always do their best to make sure that customers enjoy their meal. Shoutout to Angela, our favorite food guide at Agostinos.
… morePeanutt
Joined my parents and their friends for their weekly dinner here after having not been since I was a kid. Between the familiarity among them, i almost couldn’t tell who was staff and who was friend, until you noticed that the staff, while chatting warmly, was also swiftly clearing the table and refilling drinks as needed.the food was delectable and the entire experience was perfect.
… moreHenry Tarbi
Even though it was quite crowded on a Saturday night, the wait staff accommodated everyone perfectly. The food was fantastic and presented quite well.
… moreSharon Dawes
A true hidden gem. If this restaurant was near shoppers world or the mall it would have been packed during my 12 noon Thursday visit. Just a few tables of customers. Upon arrival we were greeted fast and sat down pretty quickly. The waitress was very friendly and very knowledgeable re: questions that I had. The food here is cooked like they care, which is rare to find. I got lunch portion baked scallops with my choice sides,cole slaw and butternut squash. We were given ice water and a nice basket of fresh bread and butter while we waited for the food. The atmosphere was pleasant with some low not blasting country songs on and the air quality was cool and clean. The decor was pleasant. The baked scallops were delicious and a good amount for a lunch portion . The butternut squash tasted like hints of nutmeg cinnamon, reminded me of Thanksgiving, absolutely delicious and the coleslaw was fresh and delicious, not that horrible pre-made chemical tasting mush that so many restaurants serve. I will definitely be coming here on a regular basis from now on. It does not disappoint!
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