
Address and Contact Information
Address: 620 Gothic Rd Unit C-125, Crested Butte, CO 81225
Phone: (737) 235-5824
Website: http://abarcb.com/
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Reviews
One of the bartenders, Jonathan, felt my tip on our bill didn’t meet his expectations. Rather than address me directly, he yelled out across the bar in a mocking voice how much he “appreciated me”.
Here are facts to put this middle school level behavior in perspective:
1. He didn’t even take my order! Not for drinks or food and did nothing to assist us in any way.
2. This is a place where you have to go to the bar to order. There is no table service. You even have to get your own water at a station by the door. Want forks & knives? Go get them yourself next to the water. Nothing unusual, just it’s a do-it-yourself kind of place.
3. The two drinks ($10 beer & $8 glass of boxed wine – no hate, just looking for a basic drink) we ordered from the other bartender, who was pleasant and who also rang up the food, totaled $18, so a $5 tip felt reasonable. It hardly seems that 27% gratuity to pop a top on a can & 10-seconds of squeezing a button should be considered miserly.
4. The food, which totaled $85, was actually brought out to the table by yet another pleasant barback, which was again *not* Jonathan.
After the verbal shout down across the bar, I walked back to my table, enjoyed the food and music and wondered if I had really heard what I thought he had yelled out – that my tip wasn’t enough for the service?
Before I left, I stopped by the bar to make sure I didn’t miss something in translation.
Nope. He felt entitled to more and wasn’t willing to address me directly. Instead, announcing his displeasure to the bar and attempting to embarrass me publicly was his big boy approach.
Does just showing up to work, without actually doing any work, suffice for customer service these days? Is the manager of this bar so desperate for help that indignant bartenders trying to belittle customers is the norm?
As long as Jonathan works at this bar, I will recommend to everyone to stay away. I encourage you to *not* just go to another bartender as they split tips and the ones that actually do the work deserve better than him as a fellow employee.
If there is an owner to this place that cares, reply to this review and I’ll happily call you and fill in any details you are interested in knowing.
But if you’ve wondered why the rest of your staff is uneasy about Jonathan’s demeanor toward customers, listen to them and cut the bad apples loose before they run off the good ones.
Place was not busy and the staff was friendly. Inside was dimly lit, so eyes had a bit to adjust.
Menu was quaint, but they had good options. Cool ideas for recipes.
The food came out wonderfully. Lots of flavor packed into each sandwich. Hit the spot after a day on the slopes.
The drink options were vast, but I chose a beer with the sandwich.
Not terrible for mountain food on price.
I had an odd 13 brewing IPA and she had a delicious cocktail. So fun live music beautiful place beautiful people thank you for opening this cool place.