Edward Robinson
Drove about 40 minutes to come here for food. Figured why not on a Saturday afternoon/ evening. I looked online to see what time they closed and according to the Google page it was 3am. After getting there just to find out they are closed!!! Their hours on Google don’t match the hours that they are open. Thanks for wasting my time. Also there is so much going on that I’m actually glad we didn’t spend our money here!!! Please don’t reply with you wanting me to email you etc so we can talk or fix it! Fix your business or close it!!! Accept that you are not running a business that cares enough about the people that choose to support you by coming here to eat just to be let down! This was my second time here and the first time I didn’t review!!!! Figured some of your staff were having a bad day!! But come on!!! A second disappointment! Do better.
… moreSteven W
Has potential. Would go back maybe later in the season when they had a chance to get a bit more experience. My wife and I had reservations there Friday night. The atmosphere was great, and the place was packed. It took a little while for our waitress to even ask us for drinks and then a few minutes later she came back to tell us that they could not make an Amaretto Sour because they do not have sour mix. After I asked to see a drink menu (which I do not understand why that didn’t come first). I ordered a “V’Randa Margarita” and my wife order a Lemon Drop Margarita (not on the drink menu). The lemon drop had a hint of liquor and nearly all lemon but the V’Randa margarita was almost pure tequila. After that we just stuck with wine – can’t mess that up – except the first one we ordered they were out of. The waitress did apologize and say the bar tender was newish. Which is crazy to think you have only 1 bar tender on a Friday night with a packed house, and she was new? For appetizers we had the home-made chips which were good and for the main course we had the Salmon and the Steak Frites. The waitress could not describe the sauce used on the steak, so my wife asked for it on the side. When it came out sure enough it was not on the side. I thought it might be the waitress’s fault until the bill came and right on the bill it stated sauce on the side, so it was the kitchen not paying attention to that one. Even with all that the food was still very good so we tried the desserts. I wish the waitress would have told us they were so huge as we ordered one each and after 20 minutes of waiting, they brought out these huge desserts. Which justifies why we had to wait so long. All night you could tell the team was having trouble. Our appetizers made a stop at a neighboring table before coming to us and right before our main course arrived two waitresses walked along the tables like deer in headlights not knowing who they belong too. Unfortunately, they were not ours and so back into the kitchen they went.
… moreTerri Diez
Umm tried to order a salad on a Friday night and apparently they don’t serve salads tonight. Stuffed peppers big NO sorry horrid. Brussel sprouts with cashews very good. Waitress when we finally had one was wonderful and apologetic. Thank you for her but sorry we will take a break for a bit. Let us know when you have a new cook. Thanks.
… moreMargaret Stanford
Had a reservation, arrived 10 minutes early. We waited 2 HOURS for our food Mushroom risotto had no flavor. They overcharged us even after we pointed out the mistakes on the receipt. This place had 3 other tables while we were there and said the “wait” was due to them having a large table? Basic business service is to treat guests with the same respect and not waste time. We will not return! Do not recommend.
… moreTerri Diez
Excellent had the salmon. Cooked just right. Husband had the steak. Tender and tasty. You have to try the Brussel sprouts appetizer Spivey with tons of flavor. Check it out.
6/4/21 group of 6.1. Tala is amazing. Prompt attentive and a sense of humor. She deserves a raise. Prime Rib and Brussel sprouts amazing. Eggplant could be thinner and or cooked a bit longer. Not enjoyable at all. Service was above and beyond with manager very friendly, people appreciate that. I know we did.
… moreEric Beback
Fantastic place! Great views, friendly staff, yummy food and the prices are fair too. Keep in mind you do have to drive through Beaver Island to get there.
… moreChristopher Oleary
place has great potential but is ruined by mismanagement and bad service. Sunday brunch with reservations, 45 minutes for a drink hour and amd a half for food. They have got to hure more people. Can’t hire? pay them more. figure it out. “short staffed” is not an excuse. get more people or close up. let someone else take over the state contract to manage the place.
… moreDebbie Goslin
Living on Grand Island, the V’Randa is our go to restaurant during the summer! Sunday Brunch is our favorite, nice variety of food dishes, FUN cocktails and the live music just adds to the atmosphere! Sitting on the V’Randa – you can see the Niagara River, watch families enjoying picnics and kids on the playground! We also stop by frequently after a round a golf for dinner or a drink at one of the outide tables or living room areas. It’s also the perfect place to stop while riding your bike or walking the West River parkway path!
… moreFienz with Dreams
Absolutely terrible. Food and drinks were awful, expensive for nothing. Server was very understanding felt really bad for her that she had to serve that horrendous food. Chips were stale and everything was cold. Sad that this beautiful restaurant was so bad.
… moreMr. Covert
Great location, views, food and drink. Not to mention service. I will definitely be returning.
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