Firehouse Subs specializes in hot sub sandwiches made with premium meats and cheeses, steamed to perfection, then piled high on a toasted private recipe sub roll. Our menu will surely satisfy your appetite! We’re one of the best restaurants in Albuquerque. Try us once and we will quickly become one of your favorite places to eat. Proceeds from every meal help your local firefighters. Catering available.
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 2100 Louisiana Blvd NE Ste 814, Albuquerque, NM 87110
Phone: (505) 715-6400
Website: https://www.firehousesubs.com/
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Related Web Results
2100 Louisiana Blvd. NE Ste. 814 – Firehouse Subs
814. Directions. Albuquerque NM, 87110. 505-715-6400. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Thursday. 10:00 a.m. – 10:00 p.m..
Firehouse Subs Winrock Town Center | Albuquerque NM – Facebook
Specializing in hot subs made with premium meats and cheeses and piled high on a toasted sub roll.
Firehouse Subs Winrock Town Center – MapQuest
Get more information for Firehouse Subs Winrock Town Center in Albuquerque, NM. See reviews, map, get the address, and find directions.
Reviews
William
***Update***
My response to the owner:
Regardless, my experience was negative enough for me to make the effort to write this review. I appreciate that you are going to share my feedback with management, enabling them to use it as a valuable coaching opportunity. In order to ensure, that everything has been resolved to my satisfaction, a refund would have sufficed.
4 months ago –
They got my order wrong three times! Yes you read that right…3X
My wife picked up an Italian sub from this location after work. When she got home, I noticed half of my sub was missing. I called the store immediately and asked for a manager, the person on the phone said he was the manager. Asked for his name several times and still don’t know his name because he kept mumbling his name. I don’t know if he has a speech impediment or was the mumbling done on purpose so I would not know his name.
Explained to the manager that I was missing half of my sub. He told me to drive back to the store and they will remake it. I live 20 minutes away and for him to say all they can do is remake the sub is such an inconvenience. How about offering an additional sub for the inconvenience or remake my sub and give me a refund.
When I finally got there, was greeted by a person wearing pajamas and Crocs. Thought this person was a customer, he saw me walk in with my sub, and said he was the manager.
Wait? What?? Why??? You mean to tell me the manager does not know how to wear a uniform and dressed like he just got out of bed. No wonder these employees in the store have a “I don’t care!” attitude towards the customers.
My initial order for the Italian sub was for it not to be toasted. This is a breakdown on how they messed up my order three times:
1. Missing half the Italian sub and still made it toasted.
2. Made it with white bread (asked for wheat) and still made it toasted.
3. Right bread this time, but still made it toasted with even less proteins from the previous sub.
4. Finally made the sub right, however, they were chintzy with the proteins and I did not want to stay there all night for them to make one sub.
To the owner and general manager, please be more hands on at your restaurant. If you want to stay in business, then you have to be more physically present on-site.
… moreMy response to the owner:
Regardless, my experience was negative enough for me to make the effort to write this review. I appreciate that you are going to share my feedback with management, enabling them to use it as a valuable coaching opportunity. In order to ensure, that everything has been resolved to my satisfaction, a refund would have sufficed.
4 months ago –
They got my order wrong three times! Yes you read that right…3X
My wife picked up an Italian sub from this location after work. When she got home, I noticed half of my sub was missing. I called the store immediately and asked for a manager, the person on the phone said he was the manager. Asked for his name several times and still don’t know his name because he kept mumbling his name. I don’t know if he has a speech impediment or was the mumbling done on purpose so I would not know his name.
Explained to the manager that I was missing half of my sub. He told me to drive back to the store and they will remake it. I live 20 minutes away and for him to say all they can do is remake the sub is such an inconvenience. How about offering an additional sub for the inconvenience or remake my sub and give me a refund.
When I finally got there, was greeted by a person wearing pajamas and Crocs. Thought this person was a customer, he saw me walk in with my sub, and said he was the manager.
Wait? What?? Why??? You mean to tell me the manager does not know how to wear a uniform and dressed like he just got out of bed. No wonder these employees in the store have a “I don’t care!” attitude towards the customers.
My initial order for the Italian sub was for it not to be toasted. This is a breakdown on how they messed up my order three times:
1. Missing half the Italian sub and still made it toasted.
2. Made it with white bread (asked for wheat) and still made it toasted.
3. Right bread this time, but still made it toasted with even less proteins from the previous sub.
4. Finally made the sub right, however, they were chintzy with the proteins and I did not want to stay there all night for them to make one sub.
To the owner and general manager, please be more hands on at your restaurant. If you want to stay in business, then you have to be more physically present on-site.
justalurker
Loved the food. Toasted sandwiches are a value add. Staff is friendly and efficient bUT this place is TOO LOUD.
One of the women who works there has a voice like a fog horn and it hurts to sit there and hear her bellow. Not when she’s announcing an order is ready but her incessant banter behind the counter.
… moreOne of the women who works there has a voice like a fog horn and it hurts to sit there and hear her bellow. Not when she’s announcing an order is ready but her incessant banter behind the counter.
Alexa Jaramillo
Honestly, Subway is better. They don’t offer Black Forest Ham; instead, they have Virginia honey ham. I must admit, their cookies are delicious and very soft.
… moreTuesday Nevins
They have the best subs here and every single time I come in, everyone’s always so sweet and personable :). Perfect lunch spot!
… moreMika Sweet
So much better than subway. So glad we tried somewhere new. Great great food. Totally worth it.
Appreciate the friendly service, even got a free cookie for the receipt survey. Thanks Y’all!
… moreAppreciate the friendly service, even got a free cookie for the receipt survey. Thanks Y’all!
Teresa Walker
My husband sandwhich was very good. Most of the llettuce in my salad was brown. There were a few crazy/homeless people hanging around.
… moreJim Byers
These folks are VERY good at their work. They had my sub ready BEFORE I finished getting my drink. The sub was just like wanted it and tasted great. The Sweet Cherry Lime wast bad either.
… moreEdward Guenther
very poor service took over 30 minutes for a simple turkey bowl very little food in bowl and no cranberry sauce never called name saying order was ready and people just didnt care plus food cold never going here again this was first time very bad
… moreTami Whitmire-Williams
Very good! My husband loves your place! I do too, but he’s got me beat on this
… moreJaqueline Reza
Alexandria was very kind and the sandwich was amazing !!
… more