


Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
Address and Contact Information
Address: 4663 S 2700 W, West Valley City, UT 84119
Phone: (801) 965-1939
Order and Reservations
Order: Order online
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3535 S 5600 W, West Valley City, UT – Arby’s
Arby’s West-valley-city Utah Locations | Find Fast Food & Roast Beef …
Location Details | Arby’s
Reviews
It might of taken some time but I think this places is getting it together.
I decided to visit Arby’s today to try the new cheesesteak sandwich. When I walked in I was the only customer in the restaurant. There was an employee pacing outside I want to say on a smoke break, one person making sandwiches, one person on the drive through and one on the fryers. I walked up front and sat there for 5 minutes waiting to be helped or at least greeted. After 5 minutes of not being greeted I decided to leave and take my business elsewhere. While I was waiting I got the joy of hearing the female drive thru employe respond very rudely to the customer asking questions at the drive thru. I am hoping with the way she was saying no loudly and in a very negative/ attitude way that she was saying that to herself before replying to the customer. I also got to hear the lovely female fry cook talk crap about the customers with stuff like she’s funny if she thinks she’s getting 8.
It shouldn’t need to be said but in a job with customer service you need customer service. Also with prices and everything going up people have less money to spend and they are not going to keep going to places with no customer service. Without us you have no job. I won’t be going back to this location again. I will take my business to a company that has customer service and doesn’t treat or ignore and talk crap about their customers. I get it as I have worked fast food. People can be frustrating but here’s an idea make sure you’re not overheard when venting.
A customer should never have to announce themselves when you work in to a customer service position. You should be paying attention. I understand people get busy but every few minutes you need to make an effort to check your surroundings.
This stuff always gets to me cause you have to just think of these employees went to a place would they like to be treated like this?