Five Guys

  4.1 – 759 reviews   • Fast food restaurant

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Your nearby Five Guys at 4301 William Cannon Dr. E-200 in Austin is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Five Guys 78749

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Welcome to your local Five Guys at 10000 Research Blvd. in Austin. With more than 250,000 ways to customize your burger and more than 1,000 milkshake …

Five Guys: Fast Food Near You | Burgers, Fries, Shakes

Hand-cut fries, made-to-order burgers, and creamy shakes. Order online or find a Five Guys near you. Real ingredients. Real flavor.

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Reviews

Jonathan Hamer
Wow, this place is really bad.
1. Service is bad, rude.
2. They skimp on AC costs so the place is super hot, its texas, come on…
3. They messed up both my order and my wife’s order. They werent even complicated orders. Just standard burgers with the works
4. The food here isnt very good. The burger bun isnt right, its instantly soggy.
5. The prices are actually kinda funny, very expensive for a subpar burger
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X Ponent
By the way Noah and Delilah have really good hospitality and the burger they made really make have so much energy we had came from a long ride from Houston best burger in town Austin tx
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Amy Baker
Went here about 35 minutes before they closed we got 2 burgers, 2 shakes, one fry..$50. Expect to pay that for. GOOD burger; this was horrible quality!! Everything. The employees arguing back and forth over who was going to make our shakes while we are standing there. We had our food, waited a few mins all because the girl that was supposed to make our shakes while “always” is in the bathroom?
The burgers were dry, the shakes were just milk and a pinch of flavor..
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Joey Zamora
I’m usually a fan of Five Guys — the food is good, burgers are tasty, and while it’s a little pricey for fast food, it’s normally worth it.

That said, this particular location was pretty frustrating, especially as a DoorDasher. The staff seemed very disorganized and worked at a really relaxed, slow pace, even though there were a lot of orders. When I arrived, I was told the order would be ready in about four minutes. Fifteen minutes later, it still wasn’t ready.

They also don’t seem to have a good system for calling out pickup or DoorDash orders. They’ll call out numbers for dine-in customers, but pickup orders aren’t announced when they’re ready, which just adds to the confusion and wait time.

What was most concerning, though, was a large puddle of water near the soda machines. I was there for about 20 minutes, and no one cleaned it up the entire time. Customers were walking through it to get drinks and use the restroom. That’s a serious safety hazard and a potential liability, and it was surprising that no one on staff seemed concerned.

If you have another Five Guys nearby, I’d recommend going to that one instead. This location felt understaffed, disengaged, and poorly managed compared to what I normally expect from the brand.
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Ethan Yue
The burgers used to be way bigger. Maybe at least keep the size of the burger if the price is going up so much. Spent 23 dollars and the amount of food is i got is honestly disappointing. The service and atmosphere are decent though.
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Zulma Rangel
My grilled cheese had unmelted cheese and my shake was SO watered down. I ended up taking one sip and throwing it away, which is a bummer for such high prices. If I want to pay $7-8 for medium fries, I might as well just go to a nice restaurant. There are much cheaper choices for milkshakes and fries from other fast food places I’d choose before going here again
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M A
Food wasn’t what I’m normally use to the I don’t know because I came in the store at 9:00 ( still no excuse) but the cheese on the burger not even melt the burger is barely hot fries disgusting mixed with fresh and old fries. Very unhappy about it and no juices available at the machine only soda. Really defeat the combo deal y’all have every one don’t drink soda.

update: I called the manager Jesse to speak of the matter he stated “you saw how busy we were” lol and this who y’all have representing y’all. Do better five guys do better.
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Miguel Zaldivar
The food was fresh and delicious. Don’t get the Large fries, WAY TOO MANY, lol. The burger is good, but nothing spectacular. The fries are delicious, but I only had the regular fries and not the Cajun. The shakes are really good, although they only come in one size. The Large Fries cost $8.99 which is super expensive so that’s a drawback. If this location wasn’t so far away from where I live I’d visit more often.
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Cheryl Fowlkes
Burgers were average, fries needed to be cooked longer, milk shake was average and the staff was very lax on keeping the tables clean. However they did have window washers there cleaning the windows who also parked in the handicapped parking space without a pass.. they are very overpriced for what they offered
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Rosend O
Sad experience… I used to be a fan of Five Guys, but something changed: I order a double cheese burger and the bun was ice cold, a shame!
The attendat was a very nice man, no complains about him.
The fountain was not calibrated or something coz the soda flavor was terrible, like medicine. The taste was different to the common brand.
Nice music.
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