Patty R
So the last time I went to an Einstein bros was on a busses trip to San Francisco, over the holidays I was gifted a gift card from a colleague for Einstein Bros ,when I visited the SF store it was surprisingly super clean compared to outside area so I was pleased plus it’s a bagel right so not complicated . Any how I remember having a good experience and the bagels where fresh and good. So going to this EB as soon as I walk in I’m hit with an unpleasant smell I’m already judging the spot. First of its the early morning like 8:46 am why is all the glass looking like it’s never been cleaned, the floors super dirty , the glass where all the bagels are kept warm and trays dirty, the excess coffee bin filled with milk stain and also from the coffee. Let me just say this I have ran a restaurant or 4 in my days and I know for a fact the night crew or closing crew did not or do not do their job cleaning. So disappointed how filthy this place is and unfortunately for me the bagels where not good either. Normally I would let this one go , just don’t go back but then how can management do better or get better. As many spots in the area struggling to stay open let me just say as a business owner first impression are how you keep the customers coming back cleaning the spot would help allot and excellent customer service and good food quality.
… moreChris Losa
My first time coming to eat here.
Food and service was pretty good.
I would recommend improvement in cleanliness, mostly in the restrooms.
But other than that, my visit was pleasant.
I will come back again to try out more of the many items they have.
… moreJesus
I have to start by saying that I am definitely a huge bagel fan. So I really enjoy most of the menu items. You can’t go wrong with the bacon, egg & cheese combination, it is a classic. With that being said it is definitely on the more expensive side of breakfast sandwiches considering the other fast food places offer combination discounts and discounts via the app. All around this place is a great start to the morning and you can rely on it always serving up a consistent breakfast at all the locations. I have been to multiple locations in different states and they all serve and are priced similar. If you have a little change in your pocket then I would recommend trying out multiple menu items to get a better taste of what they have to offer.
… moreJozi R (Jozi)
1st time I tried this place was at school(NMsU campus). It was definitely comvinient.
If you blink you’ll miss the location. But you can not go wrong with the bagels and amazing coffee they provide.
The gentlemen working were great in service.
Cleaning the dining area.
Making fresh coffee.
The parking is limited.
Thank you boys and Einstein Bagels for my brunch bagel
… moreSonia Rand
Einstein Bagels are the best bagels in town and I highly recommend them. I want to give a shout-out to Eric for his professionalism and kindness when I placed my phone order this morning.
… moreMichael Greer
The bagel sandwich (egg, sausage, cheese) was really good. The coffee was fine. The noise level is outstanding – there was no loud music blaring so it was easy to talk. My only question is why can’t they clean the tables? I saw three tables that needed to be wiped off, and I just had to wipe one clean myself to sit where I wanted to sit (in view of the football game on TV). I know this is a common problem at all fast food places but for some reason it seems Einstein’s should be better than that. I’ll still go back occasionally but the dirty tables detract from the experience.
… moreDonna Canez
We travel through El Paso several times a year and always stop at this location for our favorite bagels with cream cheese and a cup of coffee. This morning the bagels were really disappointing. Not as soft as usual and the cream cheese was so thin you can barely tell its there. For the price they charge for the cream cheese, I expect to get a decent amount and I’m not asking for some crazy amount. The coffee is a dark roast but today it was very bitter and just tasted burnt. Overall, a disappointing experience for $20.
… moreVictoria Hernandez
Ordered 1 egg turkey sausage with cheddar on potato roll. Overall the food was okay, I was disappointed because there was no cream cheese on my sandwich. I thought it came on the order but maybe I needed to ask . . . (?) I spent 14.80 so for the price it didn’t equal the quality in my experience. Definitely would recommend if in a pinch for a quick bite ! P.S} I DO NOT RECOMMEND their hash brown it was gross ):
… moreMaripepe Hernandez
Food is always so good.
However the coffee and fountain drink are always out. The staff always seem to be out of it. Every employee has an earphone in all the time. They can’t hear you, and take care of you extremely slow. I strongly believe they do lack better customer service and a better manager/team lead to be on top of everything. From staff not having their music on their ears, to the cleanliness of the place, and making sure the coffee,sugars, milks are refilled at all times.
While I was here a lady asked if there was coffee made, an employee answered can’t you see me I am making, it will be ready soon.
Really poor way of handling your clients.
… moreMary Melendez
We ordered the Brisket bagel and the Oktoberfest bagel and they were delicious. As for drinks I had the chai latte and my mom had a hot coffee. The tea was good but the coffee was great because you can pick which coffee you want to enjoy. T was the guy that helped us and was very kind. Thank for good food and service! We will definitely be stopping by more!
… more