Na P
Thanks for the response! I don’t think this is a matter of having “high standards.” I ordered a basic vanilla milkshake, and I wanted to warn future customers & Blake’s about the possibility of cross-contamination.
I understand what you mean by “can’t blame you for having high standard,” and I think you got the point completely wrong. My concern is specifically about cross-contamination.
Please be mindful of this moving forward. no UNM student wants to have an allergic reaction to something they didn’t order and end up in urgent care instead of attending class. Thank you!
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I ordered a vanilla milk shake but it tasted like green chili. My co-worker tried it, and she said the same thing. I wonder if they used the same spoon when they make burgers to add green chilly or sth- which can be a really big problem for the ppl who have allergies. OR they meant to do that. Burger was not really good too… disappointing
… moreRita Rodriguez
I just visited Yale and University store was impressed by a staff member named Michael Otero. Great service and great customer service. He is a great employee who handled my order professionally and I received my order quickly and with no wait time
… moreRobert Thomas (KDQ DUO)
This location lacks consistency. Every visit, I am not sure if I will actually get what I order or will I be waiting in the drive thru line for awhile. Since I work close I frequent the drive thru, and there are times I will not receive a side item I ordered or when I order a burrito in the morning, I will ask for Green Chile sauce AND chopped green. After waiting in line for about 15 min then get to work I only have chopped green and no sauce. This place would be good if it had consistent service and quality, I may just start going to Lotaburger on Washington and cutler.
… moreFelana Chee
I got number 1# Bacon with green chili and I paid $6.29 for it…. I’m not happy because the burrito is as big as my hand and it’s really small… I’m a female like a girls hand is smaller then a dude please make the burrito worth $6 bucks
… moreTanya Wagner
Usually, I love Blake’s, but every time I’ve gotten a burger from here, the patty has been way over-salted. Also, their paper bags, napkins, etc. smell really musty, it’s super off-putting and nasty. Someone should check for a leak wherever they store them in the back. I’d be eating here all the time if they fixed these issues.
… moreVahid K.
I ordered a double meat burger, but one patty was missing and there was no hash chili. I had to throw the sandwich away. Additionally, my order was given to me after others, even though it was ready later. Please ensure your staff are properly trained on both sandwich preparation and customer service.
… moreMiles
The most plain Burger for the most expensive price. I could have gone to Chick-fil-A a and gotten something 10x more filling, and better tasting, hell la posada would have been cheaper, and better tasting. Like why am i being charged 50 cents for cheese on a Burger???
… moreAdrian Almeida
Went two times. First time we ordered 2 #1 and 1 #5. We got 3 #1s. Ok.
Next time we asked for 1 burrito to not have green and none of them had green.
When you get what you order is good but dang.
… moreEddie_Spaghetti
I get breakfast here almost every morning that I have class. The workers are pleasant and professional and my order is almost* always right. It can be pretty busy in the morning and at lunch but I’ve never had a bad experience or an order so messed up it made me upset. Keep up the good work!
… moreMari Bell
Ordered and paid for the LOTA™️ Burger New Mexico Style™️ along with some onion rings and iced coffee. Went all the way back to work just to open my bag that contained a burger with one meat patty (not 2 patties that I paid for!), NO hatch green chili and NO cheese! I paid close to $12 and did NOT get the order I paid for. Called their UNM restaurant number but it just kept ringing and ringing. Total disappointment especially since I could not go back to have them fix it. I guess their quality control checker failed coz he did look inside my bag before he gave it to me. Also, they never give out receipts to customers. My first time ordering there- epic fail!
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