Edward Humphries
My recent visit to Shipley Do-Nuts was an absolute treat, and I couldn’t be happier with the experience! From the moment I walked in, the aroma of freshly baked donuts was incredibly inviting, setting the stage for a delightful morning. The store was clean and well-maintained, creating a pleasant and welcoming atmosphere that made me want to sit down and savor my coffee and donut.
I opted for a classic glazed donut, and it was simply perfect – warm, incredibly fresh, and melt-in-your-mouth delicious. It’s clear they take pride in making their donuts, as each bite was a testament to their quality. I also tried a few other varieties, and every single one was just as fresh and flavorful. The coffee was a perfect complement, hot and robust, exactly what I needed to start my day.
What truly made my visit stand out was the excellent customer service. The associates were friendly, attentive, and incredibly efficient, handling a steady stream of customers with grace and a smile. They were quick to take my order and deliver it, ensuring a smooth and pleasant transaction. There was clear communication, and I felt genuinely welcomed. This Shipley Do-Nuts location truly delivers on its promise of delicious, fresh donuts and top-tier service. I’ll definitely be making this my regular stop for a sweet treat!
… moreNancy Olubori
The only thing I get from Shipleys are the kolaches. They are so delicious and always fresh. The lady at the front was very stressed I’m guessing because it was very busy. Her attitude was not pleasant at all. I was ready to get out of there as soon I as I got my order. Ok update I went back and it was so much better. So 4 stars.
… moreOSK
I had a frustrating experience due to a shift change. After waiting five minutes, the first employee left without assisting me. When the next employee arrived and another customer entered simultaneously, it was unclear that I had been waiting, making me feel that my time was not respected.
… moreKourtney Kettler
I stopped to get a quick breakfast and coffee. It was very quick service and the coconut donut and sausage kolache was delicious! And the iced mocha coffee was one of the BEST iced coffees I’ve ever had!
… moreVirginia Escamilla
My first and only visit here. I was so excited to enjoy my coffee before I made it to work. I had an extra 10 minutes to spare, so I stopped here. I waited patiently as the car in front of me ordered a lot. I noticed they had ordered coffee and the young gentleman added creamer to the coffee. So, I ordered a large coffee with creamer and asked for 4 Splenda, the young man said, I don’t have any, so I asked for sweet in low he said we don’t have any OK, give me 15th sugars he said ok closed the window as he’s pouring my coffee I’m guessing it’s the manager tells him something the young man opens the window and tells me if you want creamer you have to come in I look at him and say are you serious he said yes so I asked for a refund because really was it that serious that you couldn’t give me creamer I then now wasted my 10 extra minutes was late to work with no coffee coming from Waller tx I was so disappointed never stopping there again poor customer service
… moremichael sullivan
It’s Shipley. It’s great. But, yes, they are quality. I’ve known some locations, their filler for filled donuts is not the same. These are good and match the standard.
… moreKelly Merino
Food was very cold seemed like yesterday cold.
Kolaches were nasty and hard.
Not recommended cashier was rushing us.
Not sanitized yuck
… moreMooD.موود
Is the worst Shipley Do-Nuts I have been in my life suck customer service. The donuts it’s cold. I think they sell it from the last day it’s a 1 o’clock and they are closing the door. They just accept drive-through and i have big truck. It’s not fit the drive-through and they waste my time.
… moreJarryd Allen
I walked in and was never acknowledged. The employee decided to take his friend’s order that came in 10 minutes after I did while he was hiding in the back. Also, the donut shop has flies and bugs. Will not be returning or spending any of my money here.
… moreKyndra Monroe
I went early Saturday morning before work around 635am. Donuts n kolache were hot and fresh. Gentleman working the window was very nice and had good customer service.
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