Gourmet Burger Kitchen (GBK)

  4.3 – 943 reviews   • Hamburger restaurant

Social Profile:

Here at GBK Visit your local Gourmet Burger Kitchen Norwich at Unit 410, Chapelfield Plain in Norwich. We pride ourselves on serving up a variety of handcrafted burgers, combining 100% prime beef with the freshest ingredients and burger sauces made from scratch, every day, in each GBK kitchen. we are the originators of the Gourmet Burger, serving up a variety of handcrafted burgers from 100% prime beef patties, grilled chicken, panko fried chicken and vegan burgers, using only the freshest ingredients and fresh sauces made every day. GBK is a child friendly restaurant – we have children’s menus available. Dine in, takeaway or get your burger cravings delivered to you.

Chain restaurant with classic wooden decor, serving gourmet British beef, chicken or veggie burgers.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Gourmet Burger Kitchen (GBK) ngdom

Menu Photos

Order and Reservations

Reservations: gbk.co.uk

Order: Order online

gbk.co.uk

Photo Gallery

Related Web Results

Norwich – GBK

11:30 to 21:00. Find us. 410 Chapelfield Plain, Chapelfield, Norwich, NR2 1SZ … The home of the original gourmet burger. We’ve been making them our way …

Find Your GBK

Fresh to order, 100% British prime beef burgers, homemade sauces mind melting milkshakes. … Norwich, NR2 1SZ. 01603 764 607 More info Delivery. Oxford. 29-31 …

Gourmet Burger Kitchen | Norwich – Facebook

Unit 410, Chapelfield Plain, Chapelfield Shopping Centre, Norwich, United Kingdom, NR2 1SZ. Links. . restaurants.gbk.co.uk/norwich/norwich. Services.

Reviews

Volodymyr Stetsenko
⭐⭐⭐⭐⭐

This review is based on a personal visit and reflects the actual experience as of 30 December 2025. The assessment is provided strictly within the context of that date.

️ Venue & Space

The venue delivers a strong professional impression from the outset. The space is bright, warm, and comfortable, with large windows providing excellent natural light ☀️. Cleanliness is clearly maintained , and the environment is calm, without unnecessary noise. The layout and customer flow are well managed, creating a structured and relaxed setting suitable for both leisure and business visits.

️ Food

The food is tasty, well presented, and visually appealing . Quality is consistent and aligned with expectations, supporting the overall standard of the venue.

Service

Service stands out as a key strength. Guests are greeted politely and guided professionally upon arrival . Staff interaction is calm, efficient, and well coordinated, contributing to a smooth and comfortable guest experience.

Pricing

Pricing is fair and appropriately aligned with the level of service, food quality, and overall operational standard .

Summary: a well-managed venue with a strong service culture, comfortable atmosphere, and reliable quality. A clearly positive, high-standard experience. Confidently recommended
… more
Marco Bentley
Went on 30/05/25 and the food wasn’t completely inedible, however the onion rings were astonishing! Two (out of seven) of our rings still had onion skin on it and another was undercooked!! Be prepared for a service charge of 12.5% which was a bit funny considering our waitress couldn’t seem to crack a smile at us once or barley speak to us! When she wanted to take our order she just stared at us in silence Basically just McDonald’s quality food for a higher price.
… more
Alex Morgan
Odd. They have offers such as 3 sides for £9. They also do a student discount of 20%. I expected that offer items would be excluded from the student discount but full price items would be subject to the discount. Instead, they ‘competed’ on the bill and the end result was that my discount was useless. Unfortunately, I think this is intentional. Not okay.

As for the actual experience, I would say it was a nice meal. Expect to pay £20-25 per person for a drink, a main and a side. Service was quite slow really and the waiter was neutral. The food was of good quality and enjoyable but you are paying £10-£15 for a burger without any sides, salad or drink. Bit of a poor showing really when so many places nearby actually do legitimate lunchtime deals.

Tried one of their vegan burgers, it was a good option for any veggies. They do seem to put some effort into it.

They do £7 for a burger and fries, but the impression we got is that burger is basically a cheeseburger. Could be wrong. Doubt it though.

Good (not gourmet) food, gourmet prices. No rush to go back.
… more
auty florence
came here for a ‘moving in’ meal with my parents and it was absolute perfection. the staff & our waitress were all so polite and lovely to us. i ordered the ‘beyond & cheese’; and i was not let down. the whole build of the burger was gorgeous; the patty cooked to perfection; the bun warmed but not to the point of being soggy; the cheese was beautiful; perfect portion of salad & overall a real treat to my tummy. my parents also throughly enjoy their burgers, all polished off with yummy sweet potato fries & skinny fries.
… more
Maged A
Food was amazing today with the special offer price 9 £ was worth to try it for first time. Deal was enough for me . 2 bad thinks happened in terms of customer service first the waiter refused to let as go to second floor with out reservation?! ( 80% was empty) so dumb . The second thing in bills the didn’t apply the offer until I told them to do so ( she tried to avoid this like the money goes to her account!!)
… more
Martyn Oakley
Impromptu trip into the city for lunch with a client… burger lacked something. The patties could have done a little longer on the grill. Chunky chips were nice. … reached the bottom of my bottomless drink with no refill.
… more
Jon Shreeve (DrJono)
Definitely the best burgers of any of this type of restaurant. Service ok and fitted a table of 4 in without a booking on a Saturday afternoon noon. Price wise I would class as reasonable for this type of establishment.
… more
Calliope Sia
Nice place to have lunch. Burger was good, cooked the way we requested as shown on the photo. I try to take photos as it looks in reality so it’s not misleading. The place have a good ambience too with great attentive staff.
… more
Gary Cottam
Took the family today for dinner, wasn’t busy, waited 20 mins for food, my burger base was soaked in grease, fell to bits, everyone said it was edible but not great, loaded fries was pants!! And a fairly big service charge, used to be very good, wont use again.
… more
Charlie Newcombe
We came for lunch on Saturday here, lovely spot – restaurant itself is quite small so had to wait ten minutes for a table however no issue as it was a busy Saturday. Waiting staff were great, we ordered a double smash burger, Korean bbq chicken burger and kids smash burger meal. Value for money is exceptional and the food was cooked perfectly. The milkshakes are definitely a must! Will definitely be returning to this place!
… more
… View more

Leave a Comment