Wendy’s

  3.4 – 1,546 reviews   • Fast food restaurant

Social Profile:

Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 30260

Hours

Sunday8 AM–12 AM
Monday7:30 AM–12 AM
Tuesday7:30 AM–12 AM
Wednesday7:30 AM–12 AM
Thursday7:30 AM–12 AM
Friday7:30 AM–12 AM
Saturday8 AM–12 AM

Address and Contact Information

Address: 6241 Jonesboro Rd, Morrow, GA 30260

Phone: (770) 961-6464

Website: https://locations.wendys.com/united-states/ga/morrow/6241-jonesboro-rd?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search

Menu Photos

Order and Reservations

Order: Order online

menu.wendys.com

Photo Gallery

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Reviews

Tyrese Petrekovich
I came to this Wendy’s at approximately 5:40 pm & I ordered a nugget meal with BBQ sauce & a strawberry lemonade with light ice with a large chili. I asked for my order to be fresh at the speaker twice & he never acknowledged. I then went up to the window to pay & expressed and asked again for my order to be fresh. He said he put it down as fresh. So I go down to the next window & the lady hands me the bags of food & is like have a good day & never gave me my drink so I sat there & then she gives me my drink without a straw & I then had to ask for a straw. It wasn’t until I got home for me to realize that what they gave me was absolutely unacceptable & not fresh at all. My nuggets were old & cold & my fries were old and cold and mixed with burnt fries.

I have provided pictures with my review things ridiculous. & even worse they didn’t give me a receipt.
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Ayotunde Jones
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Wendy’s

I recently placed a mobile order through the Wendy’s app. When I arrived at the drive-thru, I accidentally pulled away before receiving my full order. I called back to let them know I was coming back, and the manager, Tangie, immediately knew who I was. She apologized right away and explained that she had tried to flag me down before I left.

Even though it was completely my fault for driving off too soon, Tangie was so kind and professional. She took responsibility for the mix-up and offered to make things right, going above and beyond to make sure my order was complete.

I’ve had other drive-thru experiences where items were missing, but this was the first time a manager personally took the time to apologize and offer something for my inconvenience. Tangie’s attitude, professionalism, and genuine care for her customers really stood out.

It’s service like this that makes me want to return to Wendy’s again and again. Plus, the fact that I was able to reach the restaurant twice around 10 p.m.—and they close at midnight—shows just how attentive and responsive their team is. Outstanding customer service!
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Tanya Sanes
Pick a different Wendy’s. If you want to be met with attitude and excessively long waits (which is wild cause fast food, but I digress) then come here. Customer service is non-existent. Except for one young lady, short hair, she’s always on it. Everyone else? Good luck. I’ve had to reach out more than once to customer service cause this place is terrible. Don’t ask for any drink that doesn’t come out of a machine cause they don’t know how to do that either. You’ve been warned. Choose elsewhere.
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Destiny Vaughn
This had to be one of the worst experiences I’ve had from Wendy’s ever from the attitudes and customer service on down to the quality of the food. I am highly displeased with the service I received tonight after I paid $12 for my meal. I’m not sure what kind of system they are running but the chicken tenders taste like they had been cooked and then re-cooked… The fries were terrible. They didn’t have any baked potatoes and Did I mention that the customer service was terrible? Will not be returning.
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Joshua Mays
Terribly ran store. You can almost guarantee that the employees don’t wanna work or do there job. Good luck get your order correct or them having to make a frosty. It’s absolutely pitiful that people can be so content and have zero drive behind their own work ethic. It’s almost like they mess your order up or have the worst customer service just as a game. Every single person should be fired and people hired that actual appreciate having a job.
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Kevin Porter
I was picking up a mobile order which included chili cheese fries. I was advised at the drive-thru pickup window that chili cheese fries were not available. Had she put 10% effort into offering something equitable I would have believed her that they were out of chili. As things stood, even if they had chili in house I just got the distinct impression I would still not be eating chili cheese fries that night.
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Tiffany Phillips
The girl who took my order was rude and rushing me. Then I pulled up to the window no sign no one there waited until I could pull up to the next one and was told I had to go back around and wait at the other window. There were 3 cars behind me. Horrible customer service.
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Tina Welch
Nearly every time we visit, our order is incomplete or wrong. Most recently I received a chicken biscuit that was not fully cooked. It is the most convenient fast food to my home, but we will not be back.
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Stephanie Rupp
So today my husband and I visited this location to get something to eat when we order our food and received it everything was ok at first then when we started to drive off and I opened my meal which was the #10 it had white fabric on it and the entire burger was ice cold. When I ask for a receipt before we pulled off the said that they weren’t printing any at the moment. Never in my life was I ever so disguested.
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angellina thomas
So, I used to come here before they remodeled and everything changed. When I came to visit and dine in, it was a horrible visit. The food was great. First the doors were locked at 3 in the afternoon and there were people inside getting orders. When I was let in a worker stated with a bad attitude that there was a reason the doors were locked and not to let anyone in anymore. At 3 in the afternoon! So I ordered my food and went to wait and nearly slipped on the wet floor. When they called for me, another worker who was polite handed me my food and my chocolate frosty that I had ordered a large, but got what looked like a medium sized one. Thinking that they had misheard me and politely reminded them I ordered a large. They told me that it was a large. That the size of the frosty cups changed. I found it strange but since I hadn’t been to a Wendy’s in months I decided not to argue. Another costumer was just as confused as me. In fact all the costumers inside were confused and irritated about everything going on like the locked doors. I decided to leave and eat out quietly and peacefully and try to enjoy what I have but for everyone: I am thoroughly disappointed at what I have seen here, especially as a place that hold childhood memories for me. While the food was delicious and I ate it all, the service towards costumers need extreme improvement. I would rate it higher but I believe that this needs to addressed and and fixed ASAP. I hope if I do ever return (if I do at all) that things have improved.

Photo: does that look like a large to you? And has Wendy’s changed cup sizes or something.
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