

Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading internationa…
Counter-serve chain featuring signature smashed burgers, plus sides & shakes.
Hours
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–9:30 PM |
| Monday | 10 AM–9:30 PM |
| Tuesday | 10 AM–9:30 PM |
| Wednesday | 10 AM–9:30 PM |
| Thursday | 10 AM–9:30 PM |
Address and Contact Information
Address: 9915 W McDowell Rd Suite 101, Avondale, AZ 85392
Phone: (623) 936-3020
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Avondale’s Best Burgers & Shakes | 9915 W. McDowell Rd.
Smashburger Locations in Avondale, AZ
Burger Menu: Delivery, Takeout & Pickup | Smashburger®
Reviews
The wait was extremely long, and instead of working, several of the young women in the back were dancing, yelling, laughing loudly, and using profanity in front of customers. At one point, the cashier loudly announced they were not taking customers unless it was a cashless order with the BOGO deal. Two men in front of us and another customer behind them left due to the confusion and delay.
When we finally ordered and asked to use the BOGO promotion, the cashier acted as if she had no idea what we were talking about, despite having a printed copy of the promotion right in front of her. She questioned whether the offer was valid, asked if it was from Instagram, and implied it wasn’t acceptable. I had to show her the Smashburger website before she went to ask another employee in the back—who was loudly singing, yelling, and calling coworkers inappropriate names instead of helping or making food.
After all of that, the cashier ended up using the code from her own printed sheet, which could have been done from the beginning instead of making it seem like we were making it up.
The fries were stale, though the burger itself was actually very good. Unfortunately, the food isn’t enough to make up for the unprofessional behavior, excessive wait time, and chaotic environment. Between the yelling, profanity, and poor service, I wouldn’t recommend this location. There are plenty of better options nearby like In-N-Out or Raising Cane’s that value customers’ time and provide a much better experience.
The restaurant was a mess, no tissue paper in the restroom and a few employees were walking around in pajamas and slippers.. even had exta slippers in the hallway.
Not very professional and seemed like no management was here to set order..
Will not return to this location
I had to go back on here
And add that I got a reply on Google maps instructing me to email them directly and no one ever replied..
First time visiting a Smashburger location and we were pleasantly surprised. Good burger and fries. Definitely will try another location again.