Dairy Queen Grill & Chill

  3.4 – 1,049 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 98030

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Dairy Queen Grill & Chill, 25206 104th Ave SE, Kent, WA 98030, US

Get more information for Dairy Queen Grill & Chill in Kent, WA. See reviews, map, get the address, and find directions.

Reviews

Cristina Uriarte
So I don’t want to bring any bad rep on Dairy Queen but I came to this location on Sunday with my family and my 11 year old son who has a peanut allergy ordered a orange and cream milkshake and by the time he was finished drinking it he found a chocolate morsel at the end of his shake. I panicked and tasted it and it tasted like the chocolate from the outer part of a Reese’s peanut butter cup. His throat began to feel scratchy and he had a stomach ache for the rest of that night. I thank God he didn’t go into anaphylaxis. Please be careful how you prepare your drinks, I know you’re an allergen present restaurant but a piece of chocolate has no place in an orange creamsicle shake.
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Jasiah Nguyen
The interior is very old looking. I got a oreo blizzard once and never gave it to me. Had to ask again for the blizzard, and it took them 20 extra minutes to make it. However, the food is very good.
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nonya
I got two gross microwaved burgers when I ordered 2 cheeseburgers. The problem was its was unnaturally hot inside too. The ketchup, and veggies were hot, the bread was hot to the touch, even the paper wrap was hot. The paper would not be hot unless it was sitting in a warmer for hours or microwaved. Both unacceptable…The bun was very hot and spongy like it had just been microwaved. Are your employees microwaving old burgers? My suspicion started because the order was ready very quickly and I did not see anyone preparing my burgers. I have never had a burger with hot condiments. Even the pickle was hot. Why would the entire burger be this hot without being microwaved. I threw the burgers out as they made me sick the stomach. Burgers should not be microwaved…

I also want to mention the work was vaping outside and came in quickly when I showed up. I didn’t see her wash her hands. This is gross, your employee should not be smoking or vaping outside. They should be in the store when I arrive.

Very bad experience at this DQ I will not be coming back
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Master Maggie Li
I ordered ahead on mobile pick-up – not a good idea. When I arrived, the lobby was closed and all the orders have to go through the drive-thru. It was over 100 degrees, so there were about 10 cars ahead of me. It took about 25-30 minutes to get my blizzard, and it looked like it was made before and then put in the refrigerator to keep cold (looks pretty melted). I’d highly recommend NOT ordering ahead.
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Jackie Hardin
There were 5 or 6 people waiting for there food. They all had the same order no#. Waiting at least 20 minutes for a blizzard. The kid brought it out and said, blizzard, no flavor or nothing. Some other guys waiting for there food got wrong stuff. Staff very unfriendly
Act like they hate there job. No smiles or thank you. The outside line was very long. Someone needs retrain the workers on how to work with customers. No motivation at all to get through the customers. Need some more training with these workers.
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Adrian Cantu
Very upset! I didn’t order plain vanilla ice cream! I ordered a snickers blizzard! This is not even close to what a snickers blizzard should look like! Not happy at all! Paid almost $5 for what? Plain vanilla ice cream. Tried calling and no answer.
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Tami Hastings
We stop occasionally to get Blizzards as snack at my dad’s.
Without fail, the staff acts like they’d rather be getting a root canal. So…..uninterested, monotone voices, dragging body language. They made a mistake this last time. We ordered 3 minis, but we were charged for a medium and 2 minis. They MADE 3 minis. When I pointed it out, was SO inappropriately handled. Won’t go into that.

I don’t know why this place is so bad. The store further north on Benson is just the opposite. The staff is welcoming and upbeat. We’d go there but it’s out of the way where we’re going.
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Jennifer Byram
I want to give some praise to a couple of good employees. It was a busy day and it seemed as if some people were either new employees or new at a certain task. A young man named Nathan apologized that he was new at the register and needed some help from a young lady. He kept his cool and was polite in what was probably an awkward situation for him. When he was not needed there, he immediately went to wash tables. When he came back, he noticed I was still there and checked on my order. The young lady had to handle an unhappy group of customers who were complaining about the wait. She also kept her composure and was kind. I know it was a rough day, but these young people were giving it their all. Teens who show up, try their best, and do it with politeness deserve praise.
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Sheri Herrick
This restaurant is full of workers who don’t know how to do their job properly. The store is a disaster and wait times are insane. I waited inside the lobby for a burger and fries for over 30 minutes as the cookies going back and forth between the microwave and probably the floor. Try to avoid this dairy Queen if possible. And don’t even try to think about the idea of customer service. I don’t think they know what it means
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Tina Parshikova
They messed up on my order more than once. And over-all the food wasnt good. Was cold as well. But only at this location for some reason other joints are great lol
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