Jenny Haslauer
Paid extra to put my own order through doordash, I am not a dasher, I was saving time for ALL OF US and this rude lady tells me doordash is not allowed in the drive through for my own order. I would avoid this tacobell as they are all rude and have the dumbest rules for you. Absolute insanity. I paid extra, but i should have to walk inside too?? What else do you need us to do to make your jobs easier?
Also look at these skimpy nachos they made. Hands down this is the worst tacobell in gresham and portland. I formally complained, hope you have to deal with actual doordashers in your drive throughs again, it’s clear you hate that and cannot discern between a door dash delivery order and a door dash pickup order. Thanks.
… moreBrittney Vandercar
Probably one of the worst fast food experiences I’ve had in a while. I’m not one to leave negative reviews until it’s been ridiculous enough to deserve it – and this location has gotten progressively worse. When I told them at the window my items were missing, they proceeded to take my bag and then tell me that there was no issue and that my order was correct. I asked them to do a double check because I had a kid in the car and did not want to have to come around through the drive-through again or go park and get out for my corrected items since I was bringing it to their attention in the moment. They gave me my bag back and told me that if it was wrong, I could call and they would bring out my items out. So when I got to the car what would you know, my order was wrong! So I called and asked that they bring out the missing items and was told that they were now too busy and I would need to turn around and go through the drive-through again or I could come in. I said that was unacceptable as they had moments ago stated they would. So when I asked to talk with a manager about the issue, she told me that I should call back tomorrow because they only have a manager at lunch. I don’t expect stellar customer service, mistakes happen, but I do you expect the issue be corrected in a reasonable manner. This was not that.
… moreG G
Chicken Strip Chalupa sounded like a great idea!! Until a Tortilla Chip Chalupa was what they gave me….
… moreS W
I ordered through the App tonight and paid for my order. When I went to pick it up, the store was closed for a Christmas Party. Everyone should be able to celebrate the holiday, but you should not be able to order from the App when the location is closed and prepay for it. I know there were more customers there tonight experiencing the same issue at the same time. I went to the door after seeing the drive thru closed and the door was locked. The employees saw me and did not bother to address the situation. It was humiliating, as the only notice was a small white sign on the door. I won’t be buying from this location ever and any location for that matter. I imagine this can happen at any location.
… moreSpooky Queen
Gresham Taco Bell needs serious oversight. I ordered through the Taco Bell app and picked up in the drive-thru. I ordered TWO items with NO MEAT — the receipt clearly printed NO MEAT.
Somehow, both items were made with MEAT — and EXTRA MEAT. This means the order instructions were either completely ignored or staff simply didn’t care.
This is not a “small mistake.” For customers who are vegetarian, vegan, or have dietary or religious restrictions, this is unacceptable. Taco Bell corporate should respond publicly, issue a refund, and address the lack of training at this location, because this level of carelessness should not be happening.
… moreCharissa McGinn
It’s called customer service that is clearly lacking! I’ve worked fast food before, it isn’t difficult to put in the effort of a smile or even words. The girl working the drive thru today literally needs to be replaced and the kid at the window said zero words and made no eye contact. Both need to be in different positions because they lack the basics of customer service. Awful.
… moreJen McPherson
Great service and the food was freshly made. They were pretty busy but were quick, efficient and friendly.
… moreRebecca Miller
The prices are sky high ! 2 sodas a double decker and a chicken chalupa was $21 and change. Wont be back due to the insane price hikes that are never ending. Most the products for taco bell are freeze dried and all the meat gets boiled in a bag. Not exactly fresh or even mid grade quality.Im boycotting places that have gotten too greedy with price increases ans Taco Bell is now on that list . No way a taco shpuld be 3 bucks but add a small bit of sour cream and some gross tomatoes it increases to $4 . Nope no way . Goodbye Taco Bell ..
… moreCarlos Mendoza
Update: coworker ordered me a burrito from there and man they suck at wrapping still.
Update: gave them another chance and mannn they dont know how to make food here (I use to moonlight as a shift lead and know this is NOT how you wrap a burrito ). Hopefully they train their staff better soon. My wrapper was tucked into the burrito lol
Line moves extremely slow during peak hours
… moreKeiana Chhay
Maria Vasquez was so kind and her customer service was so amazing! I love attentiveness. She’s a fire sauce queen.
… more