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Winner of Best Steakhouse, Best Italian Restaurant, Best Seafood Restaurant Best Martini, Best Romantic Restaurant, Best Unique Salad, Best Vegetarian Cuisine, Best Place to Dance, and Best Venue for Bachelor/Bachelorette Parties. Winner of 2016 Best New Restaurant. Primo sure does live up to it’s name! PRIMO (meaning “The Best” in Italian) is our interpretation of the marriage of a classic American steakhouse and a signature Italian restaurant. Replete with soaring ceilings, Italian marble, and custom furniture, PRIMO’s grand and dramatic dining instantly sets a luxurious yet comfortable tone. The atmosphere is rivaled only by the menu, which is composed of both Prime and Grass Fed steaks, chops, and classic Italian dishes
Italian-American fare, including steak, seafood & pasta, plus a wine bar, in a casual-chic space.
Address and Contact Information
Address: 720 Milwaukee Ave, Gurnee, IL 60031
Phone: (847) 378-0154
Website: http://primogurnee.com/
Menu Photos
Order and Reservations
Reservations: tripleseat.comopentable.com
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Related Web Results
Primo Italian American Cuisine Restaurant| Gurnee, IL
Primo Wins the Daily Herald’s Customers Choice Awards for: • Best Steakhouse • Best Seafood Restaurant • Best Italian Restaurant • Best Lunch • Most …
Menus – Primo Italian American Cuisine
Winning Categories. • Best Steakhouse • Best Seafood Restaurant • Best … 720 N Milwaukee Ave. Gurnee, IL. 60031 · Phone: 847-378-0154. Hours: Sunday …
Parlor Events – Primo Italian American Cuisine
720 N Milwaukee Ave. Gurnee, IL. 60031 · Phone: 847-378-0154. Hours: Sunday thru Thursday: 4pm to 9pm. Friday and Saturday: 4pm to 10pm. Join our VIP Club. VIP …
Reviews
Madeline Harrison
What a wonderful place! Food was amazing service was amazing & the ambience is unmatched. My husband’s filet was incredible so juicy & perfectly cooked how he likes it. The drinks tasted perfect as well. Cant wait to go back & try more!! Keep up the amazing work Primo
… moreBlessed Me
Had a great birthday celebration at Primo on Dec 14, 25. The food was hot and delicious, and our server was fantastic—he even brought out the food as it was ready per my request.
My only suggestion for improvement is the ‘one check’ policy for large groups. It made the end of our meal very confusing since we had a mix of cash and cards. Most importantly, it makes it harder for the server to get their full tip. Please consider changing this so your great staff can be taken care of more easily by your customers!”
… moreMy only suggestion for improvement is the ‘one check’ policy for large groups. It made the end of our meal very confusing since we had a mix of cash and cards. Most importantly, it makes it harder for the server to get their full tip. Please consider changing this so your great staff can be taken care of more easily by your customers!”
April Makay
Exceptional food, lovely ambiance, and Marko is welcoming and knowledgeable on high end service. Everything from appetizers, through entrees and dessert were a foodies dream. The attention to dishes thoughtfully prepared with true balance is some of the best I’ve had.
… moreMarilyn Cordeiro
This place was so pretty inside! My husband and I went here for date night ! Food was fantastic and our server Ryan S. Was a doll
… moreBarman Pham
We were impressed by their brand new excellent menu. We both had steaks, 1 Dry-Aged New York Strip and 1 Blackwing bison steak, each was outstanding! Done to perfection! The sides, loaded baked potato, and veggies, were also top-notch. Then there was the deserts — a key lime pie, while no place outside of the keys can do full justice, it was pretty close, we agree an 8 of 10, and finally the peanut butter chocolate cake, a delicious little gem. The service was impeccable as well. All in all, we were highly satisfied.
… moreReginald Russell
Our Valentines Day dinner was excellent from beginning to end. The service was great despite it being very busy and crowded. We had a 6pm reservation and we’re seated at a spacious booth. Drinks were on point, steaks were cooked to perfection, sides were delicious. Definitely worth it.
… moreMischelle Lischewski
Lake County has many upscale restaurants, but for me, the dining experience at Primo is the absolute best. The restaurant itself is beautifully decorated with sparkling light fixtures and rich wood, mixing a vibrant downtown Chicago vibe with a comfortable, relaxed atmosphere. Service is warm, knowledgeable, and attentive. The food at Primo is delicious. The owners’ love of great food shows in the menu, going way beyond standard Italian fare, including outstanding steaks and seafood. One of the ways I tend to judge the skill of a restaurant’s kitchen is how they cook steak, and there is none better than Primo. I like my steak cooked rare/med rare, and while most restaurants overcook, Primo nails it perfectly every time. Primo’s menu stays true to their customers’ favorites while always introducing new specials and surprising twists that elevate the food, such as hen-of-the-wood mushrooms (to die for) or a fresh, herbaceous chimichurri. Cocktails are expertly mixed, tasty, and beautiful, with special touches like Luxardo cherries, dehydrated citrus, fresh herbs, and fresh flower garnishes. Primo has an incredible selection of wines. As a wine novice, ordering wine can sometimes be intimidating, but Primo’s extraordinary sommelier, Marko, makes the wine experience approachable and accessible to everyone from beginners to connoisseurs. Above all, what really makes Primo stand out from other restaurants is the people. From the first time my husband and I stepped into Primo, everyone treated us like family. While some restaurants make you feel like an outsider if you are not one of their regulars, Primo understands that if you treat people right, new customers soon become loyal regulars. They have assembled an amazing staff of professionals who genuinely care. Whether you have a special occasion or “just because”, make a reservation to sit at one of Marko’s tables or enjoy a fantastic cocktail with Jancy at the bar, and you will become a loyal regular in no time, too!
… moreLarrisha Williams
My husband and I visited Primo on Valentine’s Day with a 7:00 PM reservation. We arrived about 7 minutes late, and our reserved booth had already been given away. While that was disappointing, we didn’t make an issue of it since we were seated right away — and I do want to acknowledge that.
Unfortunately, that’s where the positive part of the evening ended.
After being seated, we waited about 15 minutes with no water, no bread, and no server greeting us. Eventually, an extremely overwhelmed server came by, poured water without introducing himself, and quickly took our drink order. About 10 minutes later, he returned to take our food order — still no proper greeting, no explanation of the menu, and no engagement, even though this was our first visit and we had questions. The service felt rushed and inattentive from the start.
We waited about 20 minutes just to receive bread. When our meals finally arrived, my husband’s lasagna — which is listed on the menu as coming with bread — did not include the garlic bread. I ordered the prime tomahawk ribeye with a loaded baked potato. The server never asked how I wanted my steak cooked. When it arrived, it was extremely undercooked — essentially raw. I asked a staff member to have it cooked longer, but it was returned to me just a few minutes later appearing to be the same steak, barely touched.
At that point, I was ready to leave. My husband asked to speak with a manager. The manager appeared overwhelmed as well, especially since another nearby table had just expressed concerns about their experience. When I explained that my husband never received the garlic bread included with his lasagna, the manager stated that the complimentary white bread and butter we received earlier was the bread for the lasagna — which didn’t make sense, since the bread was brought before our order was even taken.
To their credit, the steak was removed from the bill without hesitation. However, the overall experience was extremely disappointing, especially for a Valentine’s Day dinner. We ended up drinking only room-temperature water served from a glass bottle and never properly received drink service.
Between the disorganized service, long waits, incorrect food preparation, and lack of attention to detail, this was one of the worst dining experiences we’ve had. We will not be returning, and unfortunately, I cannot recommend this restaurant to others.
… moreUnfortunately, that’s where the positive part of the evening ended.
After being seated, we waited about 15 minutes with no water, no bread, and no server greeting us. Eventually, an extremely overwhelmed server came by, poured water without introducing himself, and quickly took our drink order. About 10 minutes later, he returned to take our food order — still no proper greeting, no explanation of the menu, and no engagement, even though this was our first visit and we had questions. The service felt rushed and inattentive from the start.
We waited about 20 minutes just to receive bread. When our meals finally arrived, my husband’s lasagna — which is listed on the menu as coming with bread — did not include the garlic bread. I ordered the prime tomahawk ribeye with a loaded baked potato. The server never asked how I wanted my steak cooked. When it arrived, it was extremely undercooked — essentially raw. I asked a staff member to have it cooked longer, but it was returned to me just a few minutes later appearing to be the same steak, barely touched.
At that point, I was ready to leave. My husband asked to speak with a manager. The manager appeared overwhelmed as well, especially since another nearby table had just expressed concerns about their experience. When I explained that my husband never received the garlic bread included with his lasagna, the manager stated that the complimentary white bread and butter we received earlier was the bread for the lasagna — which didn’t make sense, since the bread was brought before our order was even taken.
To their credit, the steak was removed from the bill without hesitation. However, the overall experience was extremely disappointing, especially for a Valentine’s Day dinner. We ended up drinking only room-temperature water served from a glass bottle and never properly received drink service.
Between the disorganized service, long waits, incorrect food preparation, and lack of attention to detail, this was one of the worst dining experiences we’ve had. We will not be returning, and unfortunately, I cannot recommend this restaurant to others.
Michael Bothel
Primo’s does not disappoint!!! My wife and I have frequented this restaurant a few times and each time are always happy. Last Friday, my wife set up a dinner for her work team. They set us up on the lower level which is fashioned like a speak easy. They had wonderful live music, friendly service and excellent food. The desserts were the perfect ending to the meal. In the past my wife and I have sat at the bar for a glass of wine and ordered their impressive seafood tower.
… moreMikayla Kosicek Stronski
First time and best time! Wish I lived closer because I would eat here everyday!
I had dinner here with a girlfriend yesterday for the first time who is a loyal customer and fan.
Now I see why.
The food, service, and atmosphere were absolutely INCREDIBLE! I can’t remember the last time I had better Italian food (and I’ve been to Italy 3 times).
My friend was super sad that they had changed their menu since she was last there and removed some of her favorite dishes, but the manager brought out a specially made dish just for her and recreated one of her favorites. She had had the worst day and it literally brought her to [happy] tears.
They let us WAYYYY overstay our reservation time so we could catch up and have a great experience.
It was the best restaurant I have been to in so long!
… moreI had dinner here with a girlfriend yesterday for the first time who is a loyal customer and fan.
Now I see why.
The food, service, and atmosphere were absolutely INCREDIBLE! I can’t remember the last time I had better Italian food (and I’ve been to Italy 3 times).
My friend was super sad that they had changed their menu since she was last there and removed some of her favorite dishes, but the manager brought out a specially made dish just for her and recreated one of her favorites. She had had the worst day and it literally brought her to [happy] tears.
They let us WAYYYY overstay our reservation time so we could catch up and have a great experience.
It was the best restaurant I have been to in so long!