Chyotsuba Koiwai
(Updated) Even though I waited so long, fried chicken was great quality, at least.
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(Original review) Came for pick-up after ordering online, and I’ve been waiting more than 30 minutes and still nothing…. I ordered a box of chickens, 9 pieces, and there’s mountains of chickens, but why is it taking this much time?! Seriously, too slow… I should’ve listened to other reviewers…….
… moreJose Martinez
Initially I was excited about having a Popeyes in white center usually it’s pretty good but my last visit was a nightmare I’m a pretty patient person but this last time I stood at the counter for 20 minutes listening to the trashy rap music blasting in the kitchen while waiting to ask the person at the front to see if the food I ordered ahead of time was ready, which they had not even started, I finally got my order nearly 40 minutes later only to be further disappointed with some soggy cold chicken that was waiting on the counter for my last item to be ready. This place needs a serious visit from higher ups at corporate.
… moreCarlos hernadez Ortiz
It is evident that I truly value the ‘peace of mind and confidence’ that your management provided. Since I am so satisfied with the service, I would like to share these comments directly with the establishment. Great managers like David Guerrero often appreciate having their hard work recognized by companies or on public review platforms.
… moreTabitha Miera
I came for a quick bite. (Quick? ) The man taking my order kept cutting me off and couldn’t get my order right. Then they had me pull over to the front for over 15 minutes to wait for two chicken wraps that were cold and hard. And spicy! (I ordered original) Instead of correcting my order the woman begins to argue with me about whether or not I ordered spicy. She didn’t even care that it was cold and hard. She was rude and acted as if I was inconveniencing her.
I then had to wait another 20 minutes out front to get my order with an attitude. I’m not sure why it takes so long there is absolutely no customers inside or in line????? This place always sucks. Idk why I even gave it a try.
… moreYouTube Usa
I publicly congratulate manager David Guerrero for his good work and management, coordination of his staff and attention to the public, I spent Tuesday night at the Popeyes restaurant and found a lot of work there, but despite that, they had control of everything, satisfying the wishes of each of the customers they had, as much as in the self-service as the staff inside the store. I saw that his management is wonderful and as captain of the team it can be seen that he is very professional, how he manages with his people and everything seemed excellent to me. Att. Eric Chariss Vilona
… moreLiu Xuan
This is the first popeye store that got my meals and sauces all correct! Among 5 sauces i chose 2 signature, 2 buffalo and 1 sweet heat. Other stores always miss sth. kudos to the hard working guys here!
… moreErik Jensen
The food is ok. But the service is just weird. The last few times I ordered in the drive though they kept interrupting me. Tonight I ordered and could barely understand the employee with their thick accent. Then they CONTINUALLY interrupted me while I was telling them what I wanted to ASK ME WHAT I WAS TELLING THEM. I gave them my order a total of 3 times because they just couldnt handle it and then when I drove up to the window he said he forgot my order. Why? I told him 3 times. Completely unnecessary extra 10 minute wait as well when there was no one else there.
… moreMichael Nguyen
Forgot my sauces and gave me the tiniest pieces of chicken I’ve ever seen. Did you get this drum off of a pigeon or something? It’s smaller than the biscuit
… moremar mar
I had the worse experience ever at this location. I ordered two 16 pieces mixed and one 10 piece mixed, totalling to 42 pieces of chicken. I ordered through the app and did it advance for a later pickup, allowing the store to have plenty of time to prepare for my order. When I went to pick up at the designated time, it wasn’t ready so I was patient enough to wait 15 minutes until it was ready. When it was ready, I thanked the staff and left. When I returned to my house and prepared to serve my guests food, I realized there was no breast meat. All three boxes was stuff with thights and some drumsticks/wings. I went back to this location asking for breast meat and the staff named David G said they only have four breast meat and that’s it. When I told him that they needed to accommodate something else for my order since I paid a lot for mixed chicken, he said they couldn’t. We got into a heated argument because he refused to either reimburse me or substitute for the lack of breast chicken. The female manager stepped in and gave us 6 breast & will accommodate with 2 chicken sandwiches but David refused to make the sandwiches. He stood there taunting me and trying to piss me off even more. I explained that this is the 2nd time they did this as the week before, they did the same thing to my sister when she ordered chicken. The female manager said their location has no white meat, only dark meat. Overall the staff especially David G. are rude and don’t know how to do their job. If this location is lacking on providing what they are promoting then don’t promote it on the app or the store. It’s called false advertisement. Honestly, if I can rate this negative stars, I will.
… moreThaCollins Squad
Came to this Popeyes and not only did the person on the headset put me on hold before ordering, (mind you NOBODY was in the drive thru) anyway after ordering they pulled me forward to wait for my food which took a good 5mins now when they finally brought it out not only was my sandwich cold, the also forgot my fries!!!!! Horrible service I’m calling corporate because they have too many bad reviews and something needs to be done about it.
Call me a Karen or whatever but if I’m spending my hard earned money at a place I expect good service and good food and I want others to have the same.
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