
Swing by your local Popeyes at 3209 Deans Bridge Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Hours
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 10 AM–11 PM |
Address and Contact Information
Address: 3209 Deans Bridge Rd, Augusta, GA 30906
Phone: (706) 790-9426
Website: https://www.popeyes.com/store-locator/store/restaurant_82673
Menu Photos
Order and Reservations
Order: Order online
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Reviews
We sat down and ate in the restaurant. The tables were clean. Nothing on the floor.
My only critique is the chicken itself. It was kind of dark brown, and it tasted as I suspected. It tasted like the grease was old. I didn’t pay attention much because I really was eating the sides first. By the time I realized it, we were back in the car and not going to turn around and go back.
Please change your grease in a timely rotation.
I am submitting a formal complaint regarding the unacceptable customer service I received today at the Popeyes located on Dean’s Bridge Road in Augusta, GA.
I called the store immediately after placing my order to ask if mayonnaise and pickles could be added to my sandwich, since I realized I made a mistake during the order process. The woman who answered the phone initially was dismissive, but before I could finish explaining, a male employee got on the phone and spoke to me with one of the rudest attitudes I have ever experienced in a business setting.
He spoke loud, sloppy, and disrespectfully, saying, “WHAT DID YOU SAY?” in a tone that was clearly not confusion, but irritation. I calmly repeated myself. He then told me the sandwich was already made. I could clearly hear him talking in the background telling someone, “Just hang up, just hang up,” and the call was deliberately ended in my face.
Let me be very clear:
There is absolutely no reason for any employee to hang up on a customer who was being polite and simply making a small request—especially when that request could have easily been handled or at least declined respectfully.
This was not just bad customer service. It was disrespectful, rude, and completely unprofessional.
It reflects extremely poorly on your brand and shows that proper customer service training—and basic respect—is clearly not being enforced at this location.
I am requesting that:
This incident be reviewed immediately
The employees working at that time be addressed and disciplined accordingly
Management acknowledge that this behavior is not acceptable
If this is how customers are treated for something as small as adding condiments, I am honestly concerned about how this store interacts with customers in general.
I would appreciate a response and confirmation that this matter will be taken seriously.
Thank you.
—
Ryan was telling me that I had to have a coupon to get my order. I explained to him that is not what the sign said on the window. He got a little huffy with me.
After waiting 15 minutes or so I went up to the counter to find out what was going on with my order. Ryan said “I thought you got your order already.” And then went to check the board were all the orders were and said, “oh it’s still up here I’m sorry.”
Placed order at 721 pm.
Received order at 740 p..
Only received 1 side not 2 as sign says.
Worst customer service I’ve gotten at any of the Popeye’s I’ve ever been in. I would have gave only one star if the food have been bad.
At least the chicken was hot and tasted good. It was clean at least.