Manuela Zegarra
If o could put 0 stars I would. I ordered the chicken cluck sandwich, that was ok. I also ordered the munchie meal and it was just awful. I ordered though drive thru and once we got home to eat our lunch everything in the munchie was COLD. Not to mention the “curly fries “ were all crumbs, no curl fries at all. Not enjoyable at all. I called THREE times and no answer. Tried leaving a message but it cuts off with a minute or less. $23 gone to waste.
… moreRichard Farrah III
The service was not good, because every time we tried to ask a question. They’ve tried to move us on to something else. Without acts of listening to what we were ordering and had to repeat it. 3 times we get to the window, they pull us try to pull us forward without even an explanation. Except for the widget was in the main office, which was her truck, and they didn’t even give us time to respond. They just said, pull forward to the lobby, and we’re like what and we were in drive through. They didn’t actually tell us the park in a spot either. And I don’t know about the atmosphere because we didn’t go inside.And there’s a hair in the food. And we didn’t get a receipt. The jibbit is cute though .
… moreMadison Wilcox
Don’t waste your time coming here!!! The food is always gross, ice cold burger patties, BURNT tacos, rude customer service from most employees, one time they even told me to pull forward and completely forgot about me, morning female manager is never helpful if there’s an issue, she doesnt offer to remake your food, or refund you, and if you try to get either of those things she’ll make you come back another day because she doesnt want to deal with it. That talk to Jack link or whatever the owner replies with is complete BS because nobody ever contacts you, and issues never get solved. I’ve worked in the food industry, as an employee and a manager and I really do understand when things go wrong for the most part, but the amount of bad experiences I alone have had here is baffling. This store needs new Management ASAP. Owners & District Managers- why are you failing to fix the issue at this location?
… moreDaniel Alvarado
I have to say there was a girl working the drive-through window today, October 24. She was absolutely fantastic. Not only was she quick and efficient she even repeated my order back correctly. Got the correct sauce as I wanted and did it with a smile. She followed all steps of service and I was very impressed.
… moremisty Steffen
I have come to this Jack in the Box since 1995, I used to enjoy it! Now I don’t price went up as expected. But food went down, WAY down. The first photo is from 05/24/24, started in the drive threw. The female asked the order, told the order 3 items, then said “hold on” so waited & then asked again the order. I just blew it off as I’m an understanding person. After getting the food it was decided to go in to eat. I had no clue a Jr Jumbo Jack was so sad. (Picture). So do to the time & location to my house I went again. Ordered 2 tacos simple right? You would think, I thought the stuff came IN the taco but I’ve been proven wrong.
… moreNicole Lafreniere
When a customer asks you how much it is for extra hash browns DO NOT TELL THEM IT COMES WITH EXTRA. THATS NOT WHAT I ASKED!!!! Then you ask me to pull around like you’re busy, and there’s NO ONE BEHIND ME!!!
Then make me wait 15mins for my food!!!
… morelisa Ortiz
I had the cluck meal medium ..it was delicious and hot ready in less then five minutes,along with my order were two others we were in and out the drive thru quicky service was totally fabulous..
… moreJewel Wald
Went through the drive-thru how can you ruin a breakfast sandwich hashbrowns and coffee?
The coffee was the worst I think it was all water with some mud in there. And a sandwich had no taste at all. Sausage jumbo Jack was awful. The hashbrowns were burned and no taste because they were dried out. Half of it fell apart and disintegrated into tiny crumbs. DO NOT WASTE YOUR MONEY DO NOT GO HERE THEY DO NOT KNOW HOW TO MAKE ANYTHING BREAKFAST. I CAN ASSURE YOU!!! WHAT A WASTE OF $7.87
… moreTajma
For starters the the black cashier was really rude and told us if we wanted to add something to our order we would have to drive back around and place a new order. She ran my debit card but said she couldn’t give us a receipt because they didn’t have any paper in the machine. I ordered a grande sausage burrito and it was sloppily put together as soon as I opened the wrapper to my burrito half the toppings was on the out side of the burrito and the burrito had a hole in it. I opened the burrito and I noticed other meats in it like bacon and what seemed to be ham as well there were also pieces of withered up lettuce in it along with some hair in the burrito I didn’t know these things came with my burrito. I’ve been calling them and no one answered it just rings and rings till the call ends. I know it wasn’t my hair because I have brown hair and I’m also wearing a scarf. This is unacceptable. I was there around 1230 at night. She girl that took out order was also complaining about her manager since she didn’t give us a receipt we probably won’t be able to get our order fixed smh.
… morekathleen dirocco
I probably should have put this review in when it actually occurred, however I didn’t.
Therefore I do not know the name of the individual who waited on me however I do know she was the manager.
I went there just to order a coffee in the morning, I commented about the size of the coffee I was thinking it was going to be a larger size. (You know sometimes when people want to have filters that just comes out of your mouth without thinking. I wasn’t rude though) Then at that point the manager said it’s on the house.
So whoever the manager was about 5 months ago, thank you so very much. I should have wrote this when it occurred.
… more