3.8 – 1,079 reviews • Restaurant
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This is where the better built burrito magic happens daily. Opened in 2012, our Waterloo location fills the needs and stomachs of our local fanbase with fresh-pressed tortillas, perfectly mixed ingredients, and burritos that stand up to your most ambitious cravings. Come in for lunch, an afternoon salsa slam, or dinner, or order for pickup for your whole crew.
Burritos, tacos & quesadillas are made with freshly pressed tortillas at this Mexican chain outpost.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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pancheros.com
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Waterloo, IA – Pancheros Mexican Grill
Opened in 2012, our Waterloo location fills the needs and stomachs of our local fanbase with fresh-pressed tortillas, perfectly mixed ingredients, and burritos.
Reviews
Crystal Hunter
Really enjoyed our visit today. The staff was friendly and accommodating. We both got burritos and really enjoyed them. Some of the tables just needed cleaning but they were buy when we arrived. The music was upbeat and fun but a little loud.
… moreJosiah Nanda
This was my first time at Pancheros. It was not a great experience to say the least. The restaurant was relatively clean. However, one of the big problems was with the service. The workers messed around in the middle of making our food and did not make eye contact at all. When they finally did talk to the customers they mumbled and didn’t listen well, leaving myself and others having to repeat things often. In addition to the staff’s behavior, the food portions were way miniscule compared to the pictures on the menu and upon biting into it some of the food was cold and underdone. These are the key things that define a fast food service. If you aren’t at least able to show a good service then be able to make your food correctly. Some of the workers I was referring to are in the third picture.
… moreBecky Beerman
Jeff and Leticia did an amazing job short-staffed and all busy Friday night and we’re always smiling and happy Best customer service around
… moreRyan Moeller
My first time coming to Pancheros left a lot to be desired. On a positive note, the size of the burrito was great, it is inexpensive, and they have a wide selection of toppings to choose from. Unfortunately, the burrito was only warm at best. The staff also looked completely out of it and nobody seemed excited to work there.
… moreCarolina Dominguez
Good food! 1st time there and food didn’t disappoint! Busy place, so if you are looking for a fast service go somewhere else. But the food is worth it!
… moreVirginia Schwab
Am people are amazing and happy. Did an amazing job and made the atmosphere amazing. Catrina and Brittany amazing
… moreMacKenzie Brown
I ordered a chicken quesadilla and this is what it looked like. They burnt the tortilla and hardly put any cheese in it. *update* (after a handful of bites, I found a long hair in my food which obviously ruined my appetite.) I also got a burrito which also had a burnt tortilla. They were low and almost out of all the toppings and instead of getting more, they barely put anything on my burrito. The guacamole looked like it had been sitting out for days. I can see from other reviews that this has been an issue for quite some time but there has not been anything done about it. Sad to see one of my favorite places going down the drain.
… moreJodie Hill
Great place to grab something to eat. The pricing is just right, the employees are friendly and I was in and out of there in under 15 mins with a order to go.
… moreMatt Prunty
Fulfilling online orders while your store is full of customers waiting in line. I understand that you “can’t help if people order online” that is a line of bs. You can stop accepting online orders and help customers in your store.
… moreJonathan Haugen
Everyone was great! 5 stars if I could give 6 i would! Food was so fresh! Keisha the cashier was quick and very nice!
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