Whataburger

  4.0 – 1,604 reviews   • Fast food restaurant

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Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Whataburger 75048

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whataburger.com

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Select SACHSE, TX Location. A. Hwy 78 – SachseWhataburger # 882. 5060 HIGHWAY 78. SACHSE , Texas 75048. US. (972) 675-4524. (972) 675-4524. Open 24 Hours.

Reviews

David Wolf
10:15 pm 12/30/25

I had a very disappointing drive-through experience at this Whataburger. I sat at the ordering speaker for at least two minutes before anyone came on to greet , I started to think yall were closed. The female employee taking orders was extremely difficult to understand, communicated poorly through the speaker, and came across as unintelligible, disrespectful and disengaged. This young woman said that I could not get the option I wanted without onions and encouraged me to go with a different selection. She failed to provide the total for my order or clear direction on which window to pull up to, which made the interaction frustrating and unprofessional.

On a positive note, the young gentleman at the second window who handled payment and handed us our food was courteous, helpful, and a pleasure to interact with.

While the food and drinks themselves were delicious, the initial customer service experience was poor enough that it left me unimpressed and hesitant to return. The front-end communication and attitude at the drive-through need serious improvement.
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Austin Mcafee
I understand that the service industry can be demanding, but professionalism is still part of the job.
On February 23rd at 2:20 in the morning, I went through the drive-thru and placed a very simple order: a #20 Bacon & Potato with grilled onions and jalapeños, a large Dr Pepper, and a sausage on a bun with no egg, add mayo. I was polite, knew exactly what I wanted, and did not create any issues.
The employee working the drive-thru made rude comments about my presence because a delivery truck was there dropping off supplies for the week. He stated that “the only time this customer ever wants to come through is when there’s a truck.” For clarity — customers can absolutely hear what is being said inside the drive-thru, even when the window is closed.
Even after I politely requested condiments in the bag, there were none included. I had to go inside to retrieve them myself. At that time, there were only three customers at the location — two inside and I was the only one in the drive-thru — so it was not an overwhelming rush situation.
I understand that receiving deliveries while operating a drive-thru can add pressure. However, that is an operational matter and not something that should be taken out on paying customers.
This location’s nighttime crew needs additional customer service training. Basic courtesy and attention to detail should not depend on how busy or inconvenient the moment may be.
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Top Rated Reviews
Update: This location has either changed staff or managers because it is very good now! Best taquitos I’ve had at any Whataburger! Seriously good! Great service too

Worst experience I’ve ever had a drive-through. Today is 10-24- 2025. It is 1:20 AM.

The person who was at the drive-through was a man and he was nice and then out of nowhere….Some woman interrupted and was extremely rude with an attitude that they will “get to me in a minute!” as I was completing my sentence for a breakfast taquito.

I think the person in front was confused by me or something… that was extremely weird and extremely rude !! For NO REASON. ‍♂️

Whoever is on duty at this time needs re-evaluate their happiness or sadness ‍♂️

I will not be back!! That was the WEIRDEST most insulted I’ve ever felt, especially at a drive-through, and for no reason !!

As I called tonight to ask who the manager was, she wouldn’t give me a name, AND HUNG UP ON ME ‍♂️

The absolute WORST experience I’ve ever had at a drive-through. WEIRD!
Why me?
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Lenard Morris
Very slow drive through. Not friendly either. I get to work with my food and the gravy is basically all just grease. Can’t eat it. Disgusting. Biscuit was ok but dry because I had nothing to put on it.
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A
Bro I seriously can’t make this up, literally in no way, shape, or form did I get my basic combo order correct through the drive thru. Literally a #1 combo with no tomato’s, and I get THIS

The cashier who rang up the order is named on the receipt, and they were extremely rush-ful with the ordering process & was talking way too fast trying to cut off what I was wanting to say to edit the order & kept trying to end the order because it seems like he just doesn’t want to do any more work than he has to & a previous time I’ve encountered them, it was the same situation, but I didn’t think much of it & kept on with my day. But you really can’t be serious with how horrible of a choice it is to put someone like that to interact with customers consistently & expect to have customers expressing “good service”. Everyone else seemed nice, but the order was extremely wrong & they didn’t even follow the actual order that was on the screen for them & added bacon to my burger & left the tomato that I tried to request to be removed & also added cheese when I didn’t want it, & it’s genuinely the most ridiculous mistake I’ve ever seen any grown man in a drive thru make.

Nobody else could care less about how bad your day is to be quite frank unfortunately, so don’t let it out on people, especially in a job you CLEARLY don’t want & CLEARLY can’t handle. There’s no reason to project your little tantrums onto people who don’t know you. I’ve seen kids in lemonade stands give better customer service than this guy. Please refrain from interacting with this dude.

They also didn’t charge us correctly, but I suppose that’s another fault of the little angry man in there.
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Waleed Bekheet
This literally the worst location and service I’ve ever experienced. They really need to get their crew trained to deal with basic things. I’m not one that leaves review at first bad experience, everyone has a bad day. Whether it’s drive, pickup, or delivery, orders are consistently wrong or missing items. I called for a delivery order being wrong (I don’t have an option to pick a location or I would’ve avoided this one) to let them know the order was wrong, and the lady i spoke with literally told me “that’s not my problem”. After voicing my frustration, she said if I fix your order you need to pick it up at 10 am tomorrow. I was like what if I was hungry tonight! I got a delivery order because I didn’t want to leave the house. Her reply was if you’re really hungry you need to come pick it up. So unprofessional!
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Janae Gilligan
Our food was literal ice. Our fries were soggier than limp noodles. Our chicken was nothing but fat, tendons, and under cooked.
To then call the manager and she flat calls me, the customer, a liar??? I am not one to ever call and complain or leave nasty reviews but for a manager to straight call a customer a liar when I have no reason to lie.. do better.
This location will never see me again and will steer any and all away. I’Il drive the extra distance now to go to a different location
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Amira Nicole Tv
Brennan for store manager!!!!
I ordered my food fresh as I watched Apuza pack my order and let it sit for over 20 minutes and they had the nerve to hand me food that’s been sitting after I ordered my food fresh Brennan is running around the store like a Chicken with his head cut off because the night time manager doesn’t want to do her job. Ex employee or not I’m a customer and I wanted my food correctly when I ordered it not a half hour later
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Vanesa Olea
The service there is just AWFUL. My first time there was through the drive-thru and they took forever to take my order, and then I waited like 15-20 minutes to get my food. I went again but this time I tried inside, thinking it would be faster since they were empty, but I waited 30 minutes without anyone taking my order. They just looked at me and ignored me when I asked if they could take my order.
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Kevin Wilson
I went through the drive through and had my food pretty quickly. I got a double meat Whataburger for my co worker and a double meat Jr for me, both burgers were outstanding. The drive thru host was so pleasant and friendly, much appreciated as I travel for work and a friendly face is so great.
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