


Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
Address and Contact Information
Address: 1487 Interstate Dr, Crossville, TN 38555
Phone: (931) 484-4403
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
1487 INTERSTATE DR, Crossville, TN | Arby’s
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Reviews
We also ordered their new steak nuggets. While they were tender did have good flavor, I would not call them “steak” they had the texture and fattiness of brisket burnt ends. They were very inconsistent in size which made 9 of them for $10 a very bad deal. Maybe if they were all the size of the one “big” one that was in the order, but there were some tiny pieces I would be more inclined to call crumbs, not nuggets.
It felt very clear that they were trying to get me to accept a piece of fish that had already been sitting instead of actually cooking my order fresh like they claimed. Because of how unprofessional and dishonest the situation felt, I asked for a refund.
Customer service should never make a customer feel embarrassed, uncomfortable, or misled. This experience showed a lack of professionalism, honesty, and respect, and I will not be returning.
Last night was no exception. Team was likely understaffed, corporate mailed out coupons, so the drive through was packed. Went inside, took a while to be waited on. No big deal…this is Arby’s.
Jeremiah came to take our order and had remarkable customer service. He was polite, despite the stress of the moment. He seemed to be working the register and the friers and didn’t show any signs of pressure. When Jeremiah realized I was waiting longer than I should have been he apologized and ensured my food came out next. Even gave a bonus cookie without it being requested.
Then I had the privilege of watching the store manager (I believe Allie was her name) deal with some rude customers. One of witch even accused the DT cashier of giving wrong change. Allie reviewed the receipt, pulled out a calculator, and politely showed the guest how the math worked and that the change was given correctly.
Great customer service. Thank you both for staying strong under pressure.
Those drinks should taste the same as a 20oz from the grocery store. That’s a pet peeve of mine.
Still the best chocolate shake in the the fast food industry.