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At TOUS les JOURS in Syracuse, NY we offer more than 300 different kinds of bakery goods, including bread, pastries, cakes, desserts, and beverages. We bake each day to provide fresh products for our guests and take pride in sourcing and using carefully selected fine ingredients. A French-Asian artisan bakery, proudly serving freshly baked goods daily. Since its launch in the United States, TOUS les JOURS has developed into a reputable bakery & cafe franchise, specializing in French-Asian inspired baked goods, passionately made from the finest ingredients.
Hours
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
| Sunday | 8 AM–8 PM |
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Reviews
younes ra’di
I ordered a birthday cake at the Tous Les Jours Syracuse store on Feb. 26 for my daughter’s birthday. I specifically ordered the Baby Shark cake, and I was told the size we selected would serve about 12 people.
When I picked it up, they gave me the wrong cake (Ping Fong). We assumed the correct cake was inside the box, but once we got home we realized it wasn’t what we ordered. To make it worse, the cream/frosting was broken and messy when we opened it (I’m attaching a photo). We live far away and had guests already there, so there was no time to return and fix it. My daughter was obviously disappointed, and it put a shadow on her birthday.
The next day I went back to explain what happened. The cashier’s response was essentially: “We can’t do anything.” No meaningful apology, no remake, no store credit—nothing. Even worse, they didn’t even refund the price difference, because they gave us a smaller cake than the one we ordered and paid for.
Mistakes happen. But refusing to take responsibility after ruining a child’s birthday is unacceptable. We used to buy cakes here for every birthday in our group. That stops now, and I will make sure others know what to expect if they order a custom cake here.
… moreWhen I picked it up, they gave me the wrong cake (Ping Fong). We assumed the correct cake was inside the box, but once we got home we realized it wasn’t what we ordered. To make it worse, the cream/frosting was broken and messy when we opened it (I’m attaching a photo). We live far away and had guests already there, so there was no time to return and fix it. My daughter was obviously disappointed, and it put a shadow on her birthday.
The next day I went back to explain what happened. The cashier’s response was essentially: “We can’t do anything.” No meaningful apology, no remake, no store credit—nothing. Even worse, they didn’t even refund the price difference, because they gave us a smaller cake than the one we ordered and paid for.
Mistakes happen. But refusing to take responsibility after ruining a child’s birthday is unacceptable. We used to buy cakes here for every birthday in our group. That stops now, and I will make sure others know what to expect if they order a custom cake here.
Meri O.
One of our favorite bakeries for delicious pastries. We love both their sweet and savory treats, everything is always fresh, flavorful, and beautifully made.
… moreFaizan Zaidi
Fresh baked goods.and sweets that with lots of varieties. Drinks are excellent with one of the best cappuccinos I have had. Got swirly donut which was nicely wrapped and not too sweet. Croissant was crispy and fluffy. The service was great with minimal wait time. However, there is a time limit on the seating as you cannot exceed more than 60 minutes also seating space was limited.
… moreHoda Nasr
I wish I could put zero star. I ordered a Baby Shark birthday cake for my young daughter. When we picked it up, the bakery gave us the wrong cake (Pinkfong). We assumed the correct cake was inside the box and only discovered the mistake after we got home, with guests already there. There was no realistic way to drive back in the middle of a child’s birthday party—meanwhile my daughter kept asking why her cake wasn’t Baby Shark.
To make it worse, the cake we received was noticeably smaller even though we paid the same price as the larger Baby Shark cake we ordered. Quality was also disappointing: the cream inside was broken/curdled, the strawberry flavor tasted off, and it felt like a poorly made substitute. (Also, the Baby Shark cake we ordered was supposed to be chocolate, which we did not receive.)
The next day, we went back to explain what happened. Instead of apologizing and making it right, the staff basically said they couldn’t do anything and bluntly suggested we should’ve told them earlier. Earlier? We were literally in the middle of a birthday party and found out only after opening the box at home.
At minimum, this situation warranted a refund or at least reimbursement for the difference in size/value—but we got nothing. This is not how you handle your own mistake, especially when it ruins a child’s birthday. I will not buy anything from this store again. Good luck with treating customers with this way.
… moreTo make it worse, the cake we received was noticeably smaller even though we paid the same price as the larger Baby Shark cake we ordered. Quality was also disappointing: the cream inside was broken/curdled, the strawberry flavor tasted off, and it felt like a poorly made substitute. (Also, the Baby Shark cake we ordered was supposed to be chocolate, which we did not receive.)
The next day, we went back to explain what happened. Instead of apologizing and making it right, the staff basically said they couldn’t do anything and bluntly suggested we should’ve told them earlier. Earlier? We were literally in the middle of a birthday party and found out only after opening the box at home.
At minimum, this situation warranted a refund or at least reimbursement for the difference in size/value—but we got nothing. This is not how you handle your own mistake, especially when it ruins a child’s birthday. I will not buy anything from this store again. Good luck with treating customers with this way.
Ismar Omeragic
I’ve been coming to Tous Les Jours for almost 10 years, as a friend recommended it to me a long time, and time and time again I’m always impressed and happy with the Pastries and the drinks that they make. And to top it all off, it also works well with affordability, being that I never walk away with spending less than 50 dollars after grabbing at least 10 pastries. I just forgot to write a review all this time, but thank you for always providing amazing baked goods!!! ❤️
… moreSachiko Baker
Cozy bakery and there is a few tables to eat in space. A lot of bread items are same flavors in my country Japan.
My daughters and I love this place.
It was very busy on Sunday afternoon.
I asked a lady who is working,
When is best time to visit to buy what I want, She said between 12-14 on Weekends. and also you can order 2days advance, prepaid.
So We order $50 worth items since we need drive 1hour 30 minutes drive.
… moreMy daughters and I love this place.
It was very busy on Sunday afternoon.
I asked a lady who is working,
When is best time to visit to buy what I want, She said between 12-14 on Weekends. and also you can order 2days advance, prepaid.
So We order $50 worth items since we need drive 1hour 30 minutes drive.
Alexis Proulx
This was absolutely amazing. Everything tasted so good. Some favorites were the fruit pastry and the sausage foliage bread. The curry croquette tasted good but was a bit oily. But I did also go later in the day. Over all an amazing bakery. Must stop.
… moreAnjuli Latchmansingh
My husband found this place by pure luck as we were leaving a medical appointment and I said I wanted a coffee. Ultimately, I had a taro cream pastry, a matcha donut, and an ube latte – all of which were absolutely delicious. The flavors were astounding and the textures were perfect.This was some of the best food I have EVER had. I would 110% recommend this bakery and cafe. I wish we had something similar in Binghamton.
… moreJulio Perez
I confess. I only had coffee. It was great. The baked products were not as abundant as I came right before they closed. I hear good things about it though. The lavender latte was divine.
… moreN N
Although the prices are a bit high, the quality of their cakes, pastries, cream puffs, donuts, and savories are excellent. This bakery is part of a chain with this store being the only one in Syracuse. I was told that the baked goods were made on site. Although the name of the bakery implies that it is French, it appears to be Asian / French fusion.
… more