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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 13600 Big Bend Rd, Valley Park, MO 63088
Phone: (636) 861-7080
Menu Photos
Order and Reservations
Order: Order online
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Fast Food in Valley Park, MO at 13600 Big Bend Rd | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Valley Park, MO at 13600 Big Bend Rd, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Valley Park MO – Facebook
Due to continued snowfall and for the safety of our crew and customers, we are CLOSED today. We will continue to monitor the weather and post updates as they …
McDonald’s, 13600 Big Bend Rd, Valley Park, MO 63088, US
This establishment boasts a diverse menu featuring beloved classics like the Big Mac, Quarter Pounder with Cheese, and the ever-popular Chicken McNuggets.
Reviews
Josh C
Pulled up to this location to get food in drive thru. The workers pictured here were refusing to acknowledge the drive thru and were walking around making sodas for themselves and going to the bathroom but ignored us the whole time. There excuse was they weren’t gonna cook any more and that they were shutting down early when they had staffing and should have still been open. Horrible experience and customer service. At least have the decency to talk to your customers. And let them know what’s going on instead of making them wait 15 min with no answer. They said they needed more staff but they had three people just standing around doing nothing. Hire people that want to work.
… moreB C
I would give it 0. Went through the drive-through. I didn’t use The app. She said my computer needs to reboot. OK. No response for maybe about five minutes. So I just left. Tried calling that evening to complain to the corporate office. I gave the zip code , but they still needed the exact address. In my opinion, who has time to give the exact address when you’re complaining, with today’s technology, they could look up the zip code and find which McDonald’s it was. A few days pass: I was really hungry so I thought I’d give another chance ordering my meal through the app. I went to pick it up. Drive through was a parking lot . Around 3pm so I decided to go in. It was not ready. Gave them plenty enough time to get it ready it even said that it was ready. While waiting, there were several customers with either cold food or the order was not right. I was not the only one who had to wait to even be recognized
. I’ve been severel times drive through lines being at a stand still. This was and is unacceptable. There are locations close ish to this one. I would give them a try over this location
… more. I’ve been severel times drive through lines being at a stand still. This was and is unacceptable. There are locations close ish to this one. I would give them a try over this location
Holly Pappas
I’m pregnant and I was just served a raw burger from this location. My husbands burger had stale bread. This place is consistently understaffed and the service is never great…
But this was the final straw for us.
… moreBut this was the final straw for us.
James Tully
Don’t bother coming between 10pm and 4am. You’ll sit and when they eventually get around to acknowledging you, they will claim they only accept DoorDash orders. Seems like they’re missing out on money from food they could be selling. I wonder if management or the franchisee is aware that they’re paying people to sit in their car and smoke.
Update. 2-12-26. There are 2 employees working at 5am and you are able to place your order on the app. But it’s much too important that those employees are on standby incase a DoorDash order comes in, for them to be bothered to make anything else in the meantime. You have 2 people working and an app that allows orders. Google Maps says 24 hours. Show up and some guy can be bothered to get off his butt and make en Egg McMuffin, unless it DoorDash. He can’t be rude and pass off a computer. Or at least he hasn’t figured that part out yet.
… moreUpdate. 2-12-26. There are 2 employees working at 5am and you are able to place your order on the app. But it’s much too important that those employees are on standby incase a DoorDash order comes in, for them to be bothered to make anything else in the meantime. You have 2 people working and an app that allows orders. Google Maps says 24 hours. Show up and some guy can be bothered to get off his butt and make en Egg McMuffin, unless it DoorDash. He can’t be rude and pass off a computer. Or at least he hasn’t figured that part out yet.
Courtney Webster
Usually good but today I found a huge hair in my Big Mac so I complained to corporate and that store so watch your stuff
… moreLuke Carter
Came at 2AM (online order placed 10 minutes prior). Sat in the drive through waiting for someone to come over the speaker for ~15 minutes with no one in line. Drive to the window. Very rude worker with horrible eyelash extensions. Told me to wait, so I came back through. Waited for I’m guesstimating another 10 minutes. Had me pull forward. Waited for another 6 minutes after the food was completed with no one else in line. I’m guessing the worker was getting revenge for me pulling through. Maybe she’s just upset about her eyelashes. Very disappointed. I ordered honey mustard and they gave me hot mustard.
… moreTyler Baynes
Store hours are 24/7, but I try to order at the drive thru at 10:30pm on a Saturday night and the person on the speaker says that they’re only taking mobile orders.
This is ridiculous. Decided to go to Freddy’s across the street. I guess they value my their customers more.
Every weekend on Friday and Saturday nights they get busy. Why not prepare for this rush instead of reacting to it as if it were unexpected. I am also in customer service, have been for years. I understand it gets busy, but when you know it’s going to be busy, prepare and you won’t be so helpless.
… moreThis is ridiculous. Decided to go to Freddy’s across the street. I guess they value my their customers more.
Every weekend on Friday and Saturday nights they get busy. Why not prepare for this rush instead of reacting to it as if it were unexpected. I am also in customer service, have been for years. I understand it gets busy, but when you know it’s going to be busy, prepare and you won’t be so helpless.
Jonah Gogel
Probably the worst location I have ever been to. If you are going after 10pm don’t even bother. They always have some sort of excuse for not taking orders. Last time I attempted to pick up an app order and sat in the line for 20 minutes to be told he wouldn’t make my order for 10 more minutes.
… moreJ G
I goto McDonald’s rarely and usually only because it’s late and they are the only thing open. I swear, every time I come here it’s a problem. Tonight at 1145pm “they be short staffed so not taking orders.” They’ve pulled this one on me multiple times at this 24 hour location. Looking at the reviews, this kind of thing has been going on here for a while and corporate doesn’t care.
EDIT- a day later.
McDonald’s replied with the same tired old reply they’ve been using on these reviews for months and months: please contact them so they can look into it further…..PEOPLE ARE SPELLING IT OUT FOR YOU! IF YOU CAN’T FIGURE IT OUT BY NOW, YOU NEVER WILL.
EX CUSTOMER FOR LIFE
… moreEDIT- a day later.
McDonald’s replied with the same tired old reply they’ve been using on these reviews for months and months: please contact them so they can look into it further…..PEOPLE ARE SPELLING IT OUT FOR YOU! IF YOU CAN’T FIGURE IT OUT BY NOW, YOU NEVER WILL.
EX CUSTOMER FOR LIFE
David Rauscher
Thenlast 4 times ive been here, something has gone wrong.
The latest i ordered a 10piece nugget meal and was i was told to go to drive through spot #1 and wait for my order, since they needed to cook more fries. I waited 30 minutes before going inside to complain. Turns out they tried to find me at online order spot #1, on the other side of the building, and didn’t find me so they trashed my order, thinking I drove off with only a soda. Was refunded and had my order remade and given to me. Reminded why I try to avoid this store.
… moreThe latest i ordered a 10piece nugget meal and was i was told to go to drive through spot #1 and wait for my order, since they needed to cook more fries. I waited 30 minutes before going inside to complain. Turns out they tried to find me at online order spot #1, on the other side of the building, and didn’t find me so they trashed my order, thinking I drove off with only a soda. Was refunded and had my order remade and given to me. Reminded why I try to avoid this store.