F
NEVER AGAIN COMING TO THIS MCDONALDS. I order a Carmel coffee with Carmel DRIZZLE, when they gave me the coffee the cup did not had any Carmel drizzle which they charge me .40 cents for it. So I nicely asked if they put drizzle not syrup. The ‘manager’ took it very offensive starts yelling at me, throws me stuff in my car and starts telling me to leave her store before she beats me up.
LMAO WOW. She must hate her job so much!!!! Keep it up sweetheart you made my day actually.
… moreK.
This McDonald’s does not have linked payment set up so I can’t use my McDonald’s app rewards or redeem any Monopoly food deals.
Do not come here if you want to use any rewards from your app. Unfortunately this is the second time I’ve come to this one and it is down. Please fix this issue.
… moreOscar Peterson
Took over 10 minutes just to order out food and then once we were at the window it took over 20 minutes to get our food. On top of that the staff blamed us for the confusion. To make matters worse once we had arrived home we found that our order had been completed completely wrong with our plan sandwich’s having a nasty sauce on them. I will not return to this McDonald’s again
… moreJack McCauley
Truly a hidden gem in the heart of the Bellevue community. The customer service is off the charts good and these people have a deep rooted connection in their customers. I show up every morning for my diet Dr Pepper (with the occasional sausage egg and cheese McMuffin of course) and I’m greeted with a smile. They don’t make quality, high class McDonalds like these any more.
… moreVictoria Lam
I placed a mobile order i went to pick it up. Didn’t see it on the counter. The employee said I placed it to the wrong store. I thought I genuinely did place it to wrong store so I asked to be recharged for my order so I can get it at the bellvue location. Shortly after paying again I noticed it was indeed the correct store. The female emypee with no name tag on tattoos on her arms Hispanic called me a liar in her words claiming I showed her a diffrent order. Which I just pulled up from the app it eas not diffrent. Employee then walked away claimed she can’t find my order in the system at all and still double charged me. She then spoke Spanish to her co workers about me and all started laughing. Not only did I get called a lair Employees exact words, got made fun, double charged, cherry on top soda was out of syrup didnt want to go back to get soda fixed. Emypees are 100% unprofessional.
… moreKewei Wang
I placed and paid for order #1663 through the McDonald’s app, but due to a system error, it asked me to speak with staff to pick up my order.
A woman named Maria (wearing glasses) was completely unhelpful and seemed unaware of how to handle app orders. She was rude, dismissive, and clearly unwilling to assist. When I asked to speak to her manager, she laughed, said it was useless, and turned to chat and joke with her coworkers in Spanish.
Another woman then came over, claiming to be the manager, but she was equally arrogant and made no effort to solve the issue or train her employee. In the end, I paid for my food but received nothing.
This was the worst McDonald’s experience I’ve ever had, and both the staff’s behavior and lack of basic training were unacceptable.
… moreBeck
Greedy Business Owner
I was trying to place an order, but due to a slow internet connection and a system glitch in the app, two identical (duplicate) orders were placed. When the food was delivered to my table, I was confused. I checked the app and discovered the error. I spoke to the staff about a refund, but the manager insisted I had already received the food. However, I hadn’t touched the second portion. I returned the food to the staff, but they still refused to refund me.
I love McDonald’s and will definitely order again, but I’m disappointed with the customer service at this store. The staff seemed greedy over just $12.64. Fortunately, my bank stepped in to protect my rights. Pictures showing the food returned and the refund issued by the bank, not the restaurant.
… morekamron zadeh
This is the spicy deluxe meal… I guess they ran out of veggies and sauce
… morePamala Richardson
The Hispanic lady that works there with the teeth is very rude slamming the slide door in my face I’m getting in contact with the corporate because that was very disgusting had no sympathy for giving me frozen cold burned food then only replaces one of my McChicken’s because I didn’t bring it back. OK that’s a food safety. You can’t even do that in Washington stop serving people cold and burnt food then they wouldn’t have to keep complaining the people that work there are just rude all in all wouldn’t go to this McDonald’s
… moreSandeep
I liked butter chicken sandwich here and for less price tummy will be full. Order any size of drink and free refills, butter chicken tenders are also tasty and crispy.
… more