
J. Alexander’s in West Bloomfield is a modern American eatery rooted in wood-fired cooking and a passion for quality. Our focus is simple: great food, genuine service, and an experience that feels both elevated and easygoing. The menu features fresh takes on American classics — flavorful entrees, expertly grilled steaks, slow-roasted prime rib, seasonal seafood, stacked sandwiches, and bold salads. We keep things interesting with rotating chef-driven features that highlight the best of each season. At the bar, you’ll find a curated wine list and crafted cocktails, perfect for pairing or unwinding.
Restaurant chain serving wood-fired American fare in a contemporary space with a bar.
Hours
| Tuesday | 11:30 AM–10 PM |
| Wednesday | 11:30 AM–10 PM |
| Thursday | 11:30 AM–10 PM |
| Friday | 11:30 AM–10 PM |
| Saturday | 11:30 AM–10 PM |
| Sunday | 11:30 AM–9 PM |
| Monday | 11:30 AM–10 PM |
Address and Contact Information
Address: 7440 Orchard Lake Rd, West Bloomfield Township, MI 48322
Phone: (248) 538-8349
Website: https://jalexanders.com/
Menu Photos
Order and Reservations
Reservations: jalexanders.comresy.com
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Reviews
To make matters worse, we listened to other patrons around us complain about the same poor bar service and lack of attentiveness. It was clear that this was not an isolated experience.
The food was good, but it did not make up for the service we received. We actually wanted to order more, but because no one paid attention to us, we decided to leave and go to another local establishment instead.
For a restaurant with J. Alexander’s reputation, this experience fell far below expectations.
Service was great. The ambience started a little rough due to a child who was running around with no shirt and climbing tables. He may have had special needs but it did impact the beginning of the visit.
beautiful scenery overlooking the wetland area. The food quality was excellent and I enjoyed every bite of my grilled salmon. The portions are larger for a high end restaurant. The service and staff were friendly and helpful. The atmosphere is refined and warm. I did make a reservation and our party was seated right away.
Been a year since we came here. Hoping to have a good dinner that we have had in the past. Very disappointed, got there at 500 pm and was able to get a table right away. Took well over 2 hours to get a appetizer and our meal. Waitress Sam was nowhere to be found. Tucson steak was disgusting, ordered medium cooked and got rare. Loaded baked potatoe was certainly not loaded, had only two strings of cheese and not much else. Wife ordered a hamburger, tasted like they dumped a bottle of liquid smoke on it. She proceeded to get sick from it once we got home. Nobody ever came and asked how the meal tasted. We will never be back l. Sad that this chain has gone so far down hill.
The management has clearly changed, and the customer service has deteriorated significantly. I understand that finding and retaining good employees can be challenging, but the lack of professionalism here is almost unbelievable. For example, the manager has abandoned a professional appearance altogether—no blazer or polished look—appearing instead in a visibly dirty shirt, with poor personal grooming and hygiene. This sets an unfortunate tone for the entire staff.
The staff now seem to take pride in being rude, unknowledgeable, and inconsistent, almost treating service like a game of chance—some guests receive attention, others are ignored. It feels as though no one has connected the basic reality that dissatisfied customers lead to fewer sales, which ultimately affects everyone’s jobs.
Nowadays, it appears that none of this matters, as if the goal is simply to run the place into the ground and move on to the next thing. This location desperately needs proper leadership and comprehensive customer service training if it hopes to regain the standards it once had.
– The touching gesture of balloons and a card prior to Mother’s Day was heartwarming.
– Enjoyed a delicious salmon dinner while my husband had a great steak.
– The unique mac & cheese left us wondering about the mix of cheeses used.
– Key Lime pie dessert was indulgent, and the portion size was generous.
– Tried ginger beer for the first time and found it very refreshing.
Rating: ⭐️⭐️⭐️⭐️⭐️