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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Jonathan Elechicon
The manager was clueless or a liar.
I entered my code in the kiosk at 11:01. The screen still had the breakfast menu. I asked the manager what time they serve lunch and she said 11. I said, well the screen still has the breakfast menu. She told me to log out of the kiosk and that she would take my order at the register. I showed her the code and asked her if my code for points was still valid or if I need to refresh and get a new code. She said it’s good, I just entered the code.
She then tells me the total. I told her that my debit card is linked and if she entered the code then it should be paid for. Well, it wasn’t and sure enough when I looked at my point total, I wasn’t given my points for the purchase. I then asked for the receipt so that I could enter the information in order to receive my points. She gives me a heavy sigh, rolls her eyes and prints out the receipt. Well, now I know why she was hesitant to give me the receipt, she knew she got caught lying.
McDonald’s, please train your managers on honesty or at least admit that a mistake was made. All she had to do was tell me to refresh the app and get a new code. It would have taken a few seconds to do but instead she either didn’t know what to do OR wanted to flat out lie. At this point…I’ll go with the latter. I was able to earn my points with my receipt. Thankfully, I wasn’t charged for the heavy sigh and eye roll.
I’m giving you 1 star for this visit because a negative wasn’t available.
In the end…convenience (fast food) isn’t always the best option.
… moreI entered my code in the kiosk at 11:01. The screen still had the breakfast menu. I asked the manager what time they serve lunch and she said 11. I said, well the screen still has the breakfast menu. She told me to log out of the kiosk and that she would take my order at the register. I showed her the code and asked her if my code for points was still valid or if I need to refresh and get a new code. She said it’s good, I just entered the code.
She then tells me the total. I told her that my debit card is linked and if she entered the code then it should be paid for. Well, it wasn’t and sure enough when I looked at my point total, I wasn’t given my points for the purchase. I then asked for the receipt so that I could enter the information in order to receive my points. She gives me a heavy sigh, rolls her eyes and prints out the receipt. Well, now I know why she was hesitant to give me the receipt, she knew she got caught lying.
McDonald’s, please train your managers on honesty or at least admit that a mistake was made. All she had to do was tell me to refresh the app and get a new code. It would have taken a few seconds to do but instead she either didn’t know what to do OR wanted to flat out lie. At this point…I’ll go with the latter. I was able to earn my points with my receipt. Thankfully, I wasn’t charged for the heavy sigh and eye roll.
I’m giving you 1 star for this visit because a negative wasn’t available.
In the end…convenience (fast food) isn’t always the best option.
Alanis Peguero
I had the most wonderful egg McMuffin at this McDonald’s last Monday. I know it was just an egg McMuffin, but you could tell it was made with love. The muffin was perfectly toasted, the egg beautifully jammy, just remarkable.
… moreTimothy “Tim”
I always come into McDonald’s with such low expectations past midnight that I usually only order a couple burgers, because that’s hard to mess up or serve stale. Instead I was pleasantly surprised to get crispy fresh fries and fresh double cheese burgers. The employees seem competent and friendly as well. Service was fast like back in the days I worked at McDonald’s with the “gold standard”. Kudos and thank you to the crew working on 3rd shift the morning of February 18th, 2026.
… moreDan Ferrara
I rarely provide feedback for fast food locations, but I stop here almost every time I have to get on 55 to go into the city. I never have a bad experience here. Everyone at the drive thru is always friendly and they’ve never gotten an order wrong.
Kudos to the staff here.
… moreKudos to the staff here.
ScorpioFPS
Went there for a mcflurry and they said they’re not serving that at the moment. I pull up to the window and see the machine was on able to be used. Not in a cleaning cycle or anything like that. Seemed like they didnt want the hassle of cleaning the machine and or refilling it.
… moreTerry Rodey
UPDATE December 2025. Food was awful. Over-salted, which made a single cheeseburger inedible. Fries were cold with a horrible aftertaste, and they left a coating on the roof of your mouth. Will not be ordering from here again.
Five months ago: Shorted our order yet again. Missing two chocolate milks from the happy meals. We are shorted every time
… moreFive months ago: Shorted our order yet again. Missing two chocolate milks from the happy meals. We are shorted every time
Amber Stahulak
Rude employees very unprofessional. Manager rude laughed at me. Never returning to this facility. I would give them zeros stars.
… moreOlivia Rocha
Employees refused to grab manager due to manager being on break. I asked what would happen if there was an emergency or a manager was needed at the window and they just stared at me and laughed. I did send a complaint to corporate with more detail regarding why I needed a Manager to begin with, but this was very unnecessary. Customer service does not entail laughing at your customers when there’s a problem at hand, and a team of young adults should not be left to look after themselves with no Manager on duty or even an ability to grab the Manage.
… moreSebastian D
Ordered a Mcfrappe around 9:30pm today, after delivery driver dropped it off, I opened both the seals to open the bag and seen my frappe was only filled halfway. The driver did not spill the drink.
… moreBa Stoph
I ordered over $25 of burgers and basket of fries and i went to pick it up they did not want to give me the sauce to dip my fries in it and when i asked why, the manager rudely told me there’s a new owner for this franchise location and you need to pay extra for the sauce, well you tell me if i will ever go back to this location and give them my business again
… more