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Chain pizzeria where chefs in striped t-shirts toss handmade pizzas in a relaxed space.
Address and Contact Information
Address: 15 St Benedicts St, Norwich NR2 4PE, United Kingdom
Phone: +44 1603 622157
Menu Photos
Order and Reservations
Reservations: pizzaexpress.com
Order: Order online
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Related Web Results
Italian Restaurant Norwich St Benedict Street | PizzaExpress
Pizza Restaurant in Norwich St Benedict’s Street | PizzaExpress
Pizza Express, 15 St Benedicts Street, Norwich, England NR2 4PE, GB
Reviews
The atmosphere didn’t help either. The music was far too loud, making it hard to relax or even hold a conversation. On top of that, there didn’t seem to be enough staff around. The few who were working were clearly rushed off their feet, so the service ended up being slow and pretty rubbish overall.
Unfortunately, the combination of high prices, lukewarm food, small portions, and chaotic service means I wouldn’t go back or recommend.
I’ve visited this place multiple times, but the service has consistently been disappointing. While the vegan pizza is great, the staff’s attitude is unacceptable. During my last visit, we were ignored for 20 minutes—no one even came to take our drink orders. Meanwhile, other customers who arrived after us were served immediately. This has happened on multiple occasions, and it’s frustrating and disheartening.
On a previous visit, I ordered vegan pasta, but they served it with prawn sauce and still charged me when I asked for a replacement. Many vegan options were also unavailable.
Overall, the food might be good, but the poor service and discriminatory behavior make it impossible to recommend. I won’t be returning.
Thank you so much Pizza Express team we will be returning again soon!
P.s Burnt Ends pizza is to die for!
We arrived and waited, to be told we were unable to seated due to staff sickness and their AI booking system. We were asked to if we could return in 30 minutes when a table maybe available.
30 mins later we were able to be seated, however service was slow and we only just had time to eat before the theatre.
Our waiter Jonah was great, took our order and ensured our food arrived, he also sorted our bill.
Its very difficult for staff at Pizza Express who have no control of their AI booking system which needs reviewing to look at over booking and when there is staff sickness.
Not a great system for this restaurant.
The staff are so helpful and do not deserve evenings of not happy customers.
Service was incredibly slow, 3 hours to get drinks, pizza and coffee seems a long time. Food when it arrived was good, but the wait between mains and taking our order for coffee/pudding was a good hour.
We all commented that prices have shot up, £17.49 for the new chicken salad, and £22 for a pizza. We did have a voucher, but watch out – you need to have one QR code per pair of people and there are a fair amount of exceptions and exclusions.
I only had the chicken salad and a cup of tea and I was still hungry when I got home, never a good sign!