Demitri Truong
Update: The restaurant reached out to make amends, so I decided to return to Zen and give it another try. This time, I ordered the Shishito Steak and the BTS Burger—both were delicious and cooked to perfection. I have to give credit to the restaurant for how they handled my initial experience. They took accountability, showed genuine care, and demonstrated that my first visit was not a reflection of their true standards. I will definitely be returning in the future and encourage others to give this establishment a try!
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First time ordering from Zen. I ordered the Muscles from Brussels for lunch takeout. The beef and brussel sprouts were very charred and burnt (see photo). How charred and burnt? The beef was rock hard when I bit into it.
The quality of rice and sauces were fine and well flavored. Service at the counter was friendly and adequate. Overall, I’m not sure if I would give this place a second try.
Initial Rating: 2 Stars
… moreAkhila Illa
We got the school girl bowl with rice and salt and pepper shrimp with noodles.
The shrimp was extremely deep fried and noodles were bland and the whole bowl was flavorless. Just felt like eating unseasoned cooked noodles with fried shrimp.
The chicken bowl was very ok, it dominantly had the sauce flavor- probably aioli and the quantity of the protein seemed to be very less.
… moreIngrid Lopez
We received wonderful service from Nate tonight! Even though it was busy and he told us he’s been working for 10 hours, he greeted us with a warm welcome.
The food was great, but the Schoolgirl Bowl was by far my favorite. It was very delicious and I will most certainly be coming back for it.
… moreJacob Bleything
In all honesty this place is GOOD. Friendly service, tasty food, lots of options, and the price isn’t too bad either. Worth a trip. I gave two stars because the tables are always sticky. Every single time I’ve been every table is sticky. Will change to 5 stars if I go in and have a non sticky table next time.
… moreZoe O’Connor
love this place! fast service, tasty food ^_^ extremely reliable
… moreEvan Burrows
Really great place! I loved my sandwich. It was crispy chicken and juicy in the inside. The flavors were great and it was on a Hawaiian bun. The beans were awesome but the spicy sauce that came with it was even better. Our teriyaki chicken was great. I wish it had a little less sauce than it did but I feel like it wasn’t too much sauce.
The staff were all really friendly and kind. They answered any questions we had and helped us decide on what to eat.
The room is really open, not too loud but not too quiet. It was a good balance.
… moreXin Yun
There were shrimp (cross contamination) in my chicken dish. Good thing I’m not allergic! I agree with another reviewer that the tables were sticky. It’s likely whatever wood cleaner they’re using. You order from a screen and the service is them walking the food to your table after calling your name.
I won’t be back.
… moreLauren Elizabeth Lightfoot
If I could give zero stars I would, but I have to at least leave one star to write this review. Everything tasted great for the most part until I found a freaking staple in my mouth!!! There was a staple in the dolce de Leche cream in my crêpe!!! They offered me a $20 gift card, which I refuse because I am traumatized!! I will never eat there again! Also speaking to an attorney about this.
I honestly have no idea if I ate anymore because there were walnuts in this too which is what was in my mouth along with the Dulce de Leche cream when I noticed something in my bite and spit out a staple!!! I guess I’ll find out sooner or later…. It’s very possible I could’ve swallowed additional staples. I can’t even imagine how a staple got in this, but finding a sharp metal object in my food was traumatizing to say the least. I obviously did not finish my food. —- I literally still have this in my fridge, waiting for them to respond, yet they have never responded to this. They obviously don’t take me seriously and think they have nothing to do with a staple in my food.
… moreMichael Tarabay (FotoSemplici)
The ability to ‘build your own bowl’ is the reason I’ve eaten here for many years. Always have great tunes playing and even close caption anime on a single TV. Fast service even when busy and staff is very friendly and helpful.
… moreBastian Mellor
My family and I went here regularly, but today the service was terrible. The food was watered down. The portion sizes were smaller and they forgot a lot of our order or made it incorrectly. It seems like its quality continuously declines and it’s not worth the price. Some of the things are just not worth getting. I usually get the same order all the time and today the order was terrible. this is probably the last time I go. The rules on the kids meals keep changing the price of the drink changes. I don’t know if it was a race thing because somebody else got the same thing I asked for, but we didn’t get it so I don’t know.
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