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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1501 Lynn Garden Dr, Kingsport, TN 37665
Phone: (423) 246-9001
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Order and Reservations
Order: Order online
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Reviews
Possum Creek
WHO PUTS BACON ON A PLAIN MCCHICKEN??This place is a joke. If I spend $30 on fast food I shouldn’t have to harass the workers for straws, napkins, and my drinks. Customers are no longer allowed to get their own, which is great in theory for the franchise, but does not work when the workers are too high to remember. Very hateful staff as well. Multiple items were missing on my order, causing 2 more trips to the counter to get correct. The drinks also taste like straight water and instead of making it right, they offered me a refund in a very sarcastic tone. Spend the extra 10 minutes and go to Allendale, this place is a joke.
… moreEric Sexton
This McDonald’s is absolutely the worst McDonald’s I have ever experienced!! I ordered a #2 in the drive thru with large tea, it took 20 mins to get my food at the 3rd window, they gave me a large cup with probably not even 12 ounces of tea, when I said something the manager blamed it on cooperate! I don’t generally do reviews, but feel like the public should know that this McDonald’s is absolute TRASH!!
… moreVicky Fleenor
Just stopped to get two 6 piece McNuggets
I plainly said 2-3 times I need sweet and sour. AND honey mustard. Asked again as she handed me my bag. Oh yes. They are in there. Get home. NO. NO. NO. Nor one sauce. Not one. !!!!!!!!!!!!!!! I’ve stopped counting how many times I’ve not got my whole order. What good is nuggets without the sauce. Right??????? How hard can it be.
… moreI plainly said 2-3 times I need sweet and sour. AND honey mustard. Asked again as she handed me my bag. Oh yes. They are in there. Get home. NO. NO. NO. Nor one sauce. Not one. !!!!!!!!!!!!!!! I’ve stopped counting how many times I’ve not got my whole order. What good is nuggets without the sauce. Right??????? How hard can it be.
tyler anderson
Always a bad time at McDonald’s when the employees clear your order off their operating system before your order is even received. Nothing like being forgot in the drive through line waiting on food that isn’t coming, so you have to go inside anyways. Also adding fuel to the flame, 9 nuggets isn’t 10 nuggets.
… morecarol lynne
I placed a mobile order for a frappe, hi-c, and a sausage McGriddle at 10:27am. At 10:31 I arrived to the establishment and requested my order. I was told due to it being TWO minutes past 10:30 they could not make said mcgriddle.
I requested for the manager on duty, because two minutes after breakfast closed— and I placed the order before 10:30, the order should have already been made.
I expressed my anger to the manager and this manager is actually very sensitive and cannot handle the heat of an upset customer. She denied me my entire order and slammed the window in my face. Corporate has been called.
… moreI requested for the manager on duty, because two minutes after breakfast closed— and I placed the order before 10:30, the order should have already been made.
I expressed my anger to the manager and this manager is actually very sensitive and cannot handle the heat of an upset customer. She denied me my entire order and slammed the window in my face. Corporate has been called.
Mandy Lewis
Today I went to McDonald’s during breakfast, and I wasn’t having such a good day but the lady running the cash register in the drive-through was just so sweet to me. It made my day a little bit brighter. It’s kindness like this, that we need more of in this world.
… moreNoel Kell
Honest to god this is the worse mc Donald’s I’ve ever been to in my entire life and I’ve worked at three of them myself!!! This is one of the very few restaurants that I pass on my way home so unfortunately I do end up stopping again and again due to my kids like McDonalds I personally don’t eat it but I go there for them. Anyways if I had to guess I’ve been there atleast ten times or maybe even more and LITERALLY EVERY SINGLE TIME I go through there my food is messed up or something is missing and when I say every time I mean EVERY SINGLE TIME! I normally am an easy going person so I’ve only fussed or said something one time and even that one time a manager didn’t take over to make it right! Well tonight I’m at my wits end with this!! My they messed up my husbands burger, they left two fries out didn’t give me my drinks to my kids meals…. We called up there and they had the nerve to say they couldn’t do nothing because we didn’t have the receipt!!!??? Like excuse me??? I just left there I can tell you my order along with I still have the damn food!!! AND I know damn well you seen my drinks and my fries that they forgot!!!! I’m beyond pissed!!! I’ve never in my life seen such a poor ran establishment!! And honestly the owners should be ashamed because like I said I’ve worked for McDonald’s and have never witnessed anything like this!! I work customer service myself and I would absolutely never ever ever ever give this kind of service!! I will be contacting the owner and corporate and whoever else I have to because this is insane!!!
… moreTimothy manley
Hard to get a freah toasted bun. I feel like most the time I get a some really dry old bread. Also considering the prices have doubled if not tripled in the last few years I’d expect fresh food.
Mcdonalds was a place you would go to get some cheap food but at this point it isn’t much cheaper than anywhere fast food wise.
… moreMcdonalds was a place you would go to get some cheap food but at this point it isn’t much cheaper than anywhere fast food wise.
emmalee hunley
It’s 6 in the morning and Ive now been sitting in the drive thru for over 15 minutes without my order being taken. What are they doing sleeping?
… moreD Crad
Hours says 5am to 12am. Stopped for breakfast at 6:45am. Sat in drive-thru for 5 minutes. Not a soul answered. Even the door signage says 5am to 12am.
Edit – LOL. McDonald’s replied to my comment with a link to file a complaint. But even their website doesn’t work. The restaurant locator does not work.
How is this chain still in business?
… moreEdit – LOL. McDonald’s replied to my comment with a link to file a complaint. But even their website doesn’t work. The restaurant locator does not work.
How is this chain still in business?